Neha Patial

 NEHA RANI PATIAL India · (-, Email--www.linkedin.com/in/neha-patial-aa04b4141/ PROFESSIONAL SUMMARY Results-driven General Manager with a strong focus on franchise development and operations in the FMCG industry. Demonstrated expertise in formulating comprehensive expansion strategies, conducting market research, and executing targeted marketing campaigns to attract potential franchisees. Proven track record of providing comprehensive support to franchisees, ensuring compliance with brand standards and driving customer satisfaction. Skilled in analyzing franchise data, generating insightful reports, and making data-driven recommendations for business growth. Adept at ensuring compliance with franchising laws and regulations while staying updated on industry trends and adapting strategies accordingly. EXPERIENCE SEPTEMBER 2020 TO JUNE 2023 GENERAL MANAGER-OPERATIONS & FRANCHISE DEVELOPMWENT LA PINO’Z PIZZA, INDIA Efficiently manage and maintain existing franchises while providing comprehensive support in all operational aspects. Manage international client relationships and spearhead expansion efforts in key markets including the US, UK, Canada, Dubai, and Australia, ensuring successful business growth. Demonstrate expertise in implementing SOPs, ensuring quality control, and driving cost optimization strategies for optimal operational efficiency. Exhibit exceptional interpersonal skills, emphasizing the cultivation of enduring relationships with stakeholders, including franchisees and suppliers, to drive mutual success. Demonstrate a track record of devising and executing innovative solutions to intricate challenges, showcasing a proven ability to navigate complex problems. Conduct comprehensive assessments of performance and productivity to drive continuous improvement and achieve optimal results. DECEMBER 2019 – MAY 2020 ASSISTANT MANAGER TIE CHANDIGARH, INDIA ▪ Oversee the comprehensive planning and execution of TiECON, North India's foremost entrepreneurial conclave, encompassing strategic event management, participant engagement, and fostering entrepreneurial growth and innovation. ▪ Create and execute a strategic sponsorship sales plan to maximize revenue generation for the TiECON entrepreneurial conclave in North India. MARCH 2017 – JUNE 2019 CLIENT SERVICING PARTNERS ADVERTISING PVT LTD, INDIA ▪ Effectively manage corporate client relationships while overseeing ATL, BTL, and digital marketing initiatives to drive impactful results and maximize brand exposure. ▪ Exhibited strong time management skills to ensure timely completion of all tasks within designated deadlines. OCTOBER 2015 – MARCH 2017 FRONT OFFICE EXECUTIVE OMAXE LIMITED, INDIA ▪ Collaborated with customers, management, and sales team to gain comprehensive insights into customer requirements and provide tailored solutions that meet their needs effectively. ▪ Serve as the singular and dependable point of contact, instrumental in fostering robust and enduring business relationships. EDUCATION JUNE 2011 BACHELOR OF SCIENCE, GOVERMENT COLLEGE, PANJAB UNIVERSITY. SKILLS Leadership Operations Management Relationship Building Negotiation Skills Franchise Development Exceptional oral and written communication Adaptability ACTIVITIES & INTERESTS Music • Yoga Networking • Travel Physical fitness 2