Neha Bothra

Neha Bothra Bangalore, Karnataka, India - - Objective Enthusiastic learner, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of ERP & E-learning. Motivated to learn, grow and excel in the industry. Education Bachelor of Engineering | Rajarajeswari College of Engineering 2013 – 2017 Information Science & Engineering, graduated with 65% aggregate. PUC | Sri Bhagwan Mahaveer Jain College 2010 – 2012 Scored 68% in PCMB. SSLC | The New Cambridge English School 2010 Scored 78%. Experience Presales Engineer | Foradian Technologies Feb 2021 – Present Arrange demonstration of the product to attract attention of prospective customers. Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers. Reviewed all customer inquiries to understand project scope while managing internal disciplines to compliantly respond. Recommended changes, improvements or deletions in products according to customer feedback. Project Coordinator | NexxtMile Aug 2019 – Jan 2021 Built and strengthened relationships with new and existing accounts to drive revenue growth. Presented product concepts and offerings to clients based on established specifications and preferences. Conducted informational trainings and briefings to clients on new features and updated products. Stayed up-to-date on changing industry and product standards and trends related to E-learning accounts. Collected information through research on LMS. Diagnosed and document customer complaints by utilizing provided tools and asking diagnostic questions. Project Intern| Federation of Indo-Israeli Chambers of Commerce Jun 2018 – Mar 2019 Audited incoming data points, collating information into useable planning packages for project management personnel. Participated in creation and maintenance of projects, verifying clear communication of all inherent expectations and responsibilities. Collaborated with customers to collect requirements and determine regarding the membership. Collected, arranged and input information for Delegations. Skills Pre-sales support Verbal and written communication Interpersonal Communication Critical thinking Training & Development Strategy implementation CERTIFICATES & aCTIVITIES Certification on Hands-on Workshop-Android and its Applications. Certification of Appreciation in NCC for securing Best Cadet Award. Certification in NCC for clearing all the levels (A, B, C). Volunteered at an NGO- U&I for 3 years. Promoted from Volunteer to a Leader (CEP Fellow). Best CEP Fellow-2018.