Neha Agarwal

Neha Agarwal 284, Venezia Tower, Mahagun Moderne, Sector 78, Noida Email:-| Phone: - Objective Highly organized and detail-oriented professional with extensive experience in administrative support, client relations, and project management. Seeking a virtual assistant role to leverage my skills in managing schedules, coordinating with clients, and providing efficient remote support. Professional Experience Vogueserv Overseas LLP Senior Merchandiser December 2018 – October 2023 Managed client relationships and communication with key buyers, ensuring consistent client satisfaction and retention. Coordinated remote meetings and correspondence with international clients, handling schedules and travel logistics. Vendor management and co-ordination with quality team to ensure smooth working. Led cost estimation and procurement processes, achieving competitive pricing for various product lines. Managed production timelines and coordinated with internal teams to ensure timely delivery and quality standards. Key Achievements: Achieved a 30% growth in the kids' wear department by optimizing procurement and expanding product offerings. Successfully managed multiple product lines, contributing to significant growth in nightwear for both men's and women's categories. Skills Utilized: Remote client coordination and communication. Project management and timeline tracking. Cost estimation and procurement. Vendor management and relationship building. Cascade Enterprises Senior Merchandiser March 2012 – December 2018 Maintained and nurtured client relationships, handling communication and coordination for multiple accounts. Oversaw the development of product samples, managing timelines and quality checks to ensure client specifications were met. Managed remote vendor relations, coordinating production schedules and delivery logistics. Conducted quality inspections at various stages of production to ensure compliance with client standards. Achievements: Promoted to Merchandiser within a year, demonstrating strong capabilities in managing client accounts and product development. Successfully coordinated remote production and quality control processes, ensuring timely deliveries. Skills Utilized: Remote communication and coordination with clients and vendors. Quality control and timeline management. Client account management and relationship building. FMG School of Studies, Greater Noida Lecturer, Fashion Design Department August 2010 – February 2012 Provided remote and in-person instruction, coordinating lesson plans and course materials. Managed communication with students and faculty, handling administrative tasks and schedule management. Globus Stores Pvt. Ltd., Mumbai Assistant Merchandiser (Women’s Wear) June 2004 – July 2005 Assisted in the development and coordination of product lines, managing sample production and quality inspections. Communicated with vendors and coordinated production schedules to meet client deadlines. Education Post Graduate Diploma in Knitwear Design & Technology National Institute of Fashion Technology, Mumbai 2002 - 2004 Skills Communication: Excellent verbal and written communication skills, adept at managing client and vendor relationships remotely. Organization: Strong organizational abilities, capable of handling multiple tasks and deadlines efficiently. Technical Proficiency: Proficient in using Microsoft Office Suite, Google Workspace, and various project management tools. Project Management: Experienced in managing projects from inception to completion, ensuring timely delivery and quality standards. Problem-Solving: Strong problem-solving skills with the ability to handle complex tasks and provide efficient solutions. Personal Information Date of Birth: November 9, 1981 Languages Known: Hindi, English