Neetu Gangwar

 RESUME neetu gangwar present Address- a-72, preet Vihar colony rudrapur-263153 E- Mail- Mob No:-,- CAREER OBJECTIVE To Work in a challenging organization, where my talent and skills can be utilized in the best way for the benefit of the organization and my career. ACADEMIC CREDENTIALS Post-Graduation in M.C.A from INVERTIS UNIVERSITY, Bareilly, U.P. Graduation in B.C.A from M.J.P.R.U, Bareilly, U.P. Intermediate Passed with PCM from U.P. Board. High School Passed with Science Stream from U.P Board. COMPUTER SKILS Ms Office2010, Lotus Notes, Cash-in and Flexcube WORK EXPERIENCE Worked with HDFC Bank (CMS) as a Junior Officer on HDB Financial Service Ltd. (1-oct-2015-17-nov-2018) JOB PROFILE- Handled CMS cheque processing (LCT, HBTRF) for all CMS clients. Return marking of uncleared cheques, dispatch of returns & tally of total lodgment for the day. Overall responsibility of processing the NACH (National Automated Clearing House) mandate registration for North zone. Preparing soft data in Excel format as per prescribe format given by the NPCI (National Payment Corporation of India) for mandate registration. Verifying NACH mandates & other documents submitted by customer, validating customer's profile as per KYC norms. Sharing day to day client MIS as per customized & various queries / issued raised by customers & resolving them at the earliest possible time. Performing daily review of transactions, verifying all supportive documents, checking for discrepancies & initiating the discrepancy to clients end and follow up actions for resolution. Ummeed Housing Finance Pvt Ltd nov-18-present OPERATION OFFICER Handle overall all activities of customer services like SOA, FORECLOSURE LETTER, LOAN CANCELLETION, REPRICING, LOD etc. which request by Customer. Competent and versatile Professional with experience of 6 months in esteemed organizations, offering commendable experience in Housing loan and Loan Against Property. Responsible for repayment banking and registration of NACH mandates and Co-ordination with Bank. Rescheduling the EMIs as per the PMAY Subsidy in respective Loan Accounts Sharing MIS and reports to management on daily basis. Adroit in handling operations for minimizing error level and enhancing productivity and implementing service strategies according to the set targets and actively involved in controlling service deliverable as per given TAT. CO-CURRICULAR ACTIVITIES Got 2nd Prize in Quiz Competition. Participated in Half Marathon 2013. KEY SKILLS Decision Making Communication Skill. Can work both in Team and individual. Basic Knowledge of FRENCH Language. PERSONAL DETAILS Name : Neetu Gangwar Date of birth : 4th oct 1991 Gender : Female Father’s name : Shanti Pal Gangwar Mother’s name : Kamla Gangwar Nationality : Indian Marital Status : Unmarried Linguistic Ability : Hindi, English Permanent Address : Y/43 Shastri Nagar Near Izzat Nagar Bareilly, Uttar Pradesh. Strengths : Team player and dedicated towards the work, Optimist, Helpful Nature. Hobbies : Dancing, Reading Novels and Listening music. Declaration: I hereby declare that the above information is correct to the best of my knowledge. Date: - (NEETU GANGWAR)