Neeraj Pathe

 SUMMARY • A fervent and qualified IT professional with 11yrs of experience in Software testing of web-based application with congruent understanding of domains like Automobile, ecommerce with 3 yrs in Salesforce testing. • Certified Scrum Master from SCRUM Alliance. • Certified Connected Manager Program (By Harvard Manager Mentor). • Excellent interpersonal skills to facilitate effective business communication. • Efficiently manage the team to maximize the deliverable with complete responsibility for end-to-end Project delivery. • Basics understanding on automation framework. • API testing exposure using POSTMAN tool. • Involved in Project Planning, Requirement Gathering, Test Planning, Test Execution, Analytics Testing, Performance Testing. • Worked in highly dynamic Agile environment and participated in Scrum and Sprint meetings. Also, collaborating with geographically dispersed team members frequently to bridge the gaps of any sort to ensure smooth project deliverables. EDUCATION AND CREDENTIALS • Master in computer application (MCA), from TGPCET, from Nagpur, INDIA TECHNICAL PROFICIENCIES Skills Manual testing, Regression testing, Functional testing, API testing, Performance testing, Web applications testing, Test cases creation and reviewing of test cases, Test plan and Test strategy document. Technologies Site-core, Mobile App, SFCC, SFDC, Magento, CTRM. Methodologies & Frameworks Agile, SCRUM, SDLC Project Management Tools ADO, JIRA, Project Insight, Bugtracker.net, Bugzilla and Rally. PROFESSIONAL EXPIERENCE Company: Xcentium Pvt Ltd. Project Name: Melaleuca.com 21 Nov 2024 – Till Role: Senior QA Project Description It is a US based website which provides online platform to customers to purchase health well being products of different ranges. Different API like: Checkout API, Payment API, Address APIs use to manage different major functionalities. It does have its mobile app as well. Melaleuca spreads in different regions around the world and hence covering all markets over a world. Platforms: Sitecore Responsibilities: • Efficiently manage the team to maximize the deliverable with complete responsibility for end-to-end Project delivery. • Taking care of Sitecore CMS as well as storefront testing as per the need of the project. • Coordinating with dev team individually for any blockers, technical issue on code side. • Managing ADO tool by creating new bugs/issues and overviewing the ADO board. • Involved in scrum activities/events. • Create and manage test cases in test rail tool. • Involved in monthly regression activity for major release. Company: Capgemini India Pvt Ltd. Project Name: Heathrow VIP 29 March 2023 – 14th August 2024 Role: Lead QA Project Description Heathrow’s VIP service provides a defined market segment of Heathrow customers with a high level of comfort and attention in their journey through the airport. The objective of the project is to replace the existing system that supports the VIP service with a new solution. Platforms: Salesforce B2B Sections/Module tested: Data-model (Objects and fields), Profiles, Permission sets, Emails section. Responsibilities: • Efficiently manage the team to maximize the deliverable with complete responsibility for end-to-end Project delivery. • Taking care of SFDC org as well as storefront testing as per the need of the project. • Coordinating with dev team individually for any blockers, technical issue on code side. • Managing ADO tool by creating new bugs/issues and overviewing the ADO board. • Created test plan and test strategy documents. • Involved in scrum activities/events. • As a lead managing overall testing team activities like – Solving queries, reviewing test cases and approval. Project Name: Heathrow CS Loyalty Role: Lead QA Project Description Part of Heathrow’s Loyalty Project, Rewards capability will integrate to Comarch and enhancing existing Rewards. Case management functionality. Customer Services stream took common customer queries into Salesforce through web-form capability, CS Loyalty will support the capability further to enable agent actions to trigger rewards events from Salesforce to Comarch, through use of API’s. This will allow Heathrow to service customers in a single working environment, improve agent efficiency and simplify process. Platforms: Salesforce Service Cloud Sections/Module tested: Case object, Account object. Responsibilities: • Efficiently manage the team to maximize the deliverable with complete responsibility for end-to-end Project delivery. • Taking care of SFDC org as well as storefront testing as per the need of the project. • Coordinating with dev team individually for any blockers, technical issue on code side. • Managing ADO tool by creating new bugs/issues and overviewing the ADO board. • Created test plan and test strategy documents. • Involved in scrum activities/events. • As a lead managing overall testing team activities like – Solving queries, reviewing test cases and approval. Company: Tech M Project Name: Cartier 11 Oct 2021 – 24 March 2023 Role: Asst Lead QA Project Description Cartier deals with the online shopping of jewellery and fashion accessories to customers. It involves different integrations and OMS for inventory and order management respectively. Platforms: SFCC Responsibilities: • Efficiently manage the team to maximize the deliverable with complete responsibility for end-to-end Project delivery. • Taking care of SFCC BM as well as storefront testing. • Testing OMS integrations (Fluent and Mercury) with different types of payment interface like Adyen, Checkout.com. • Closely work with a client person for clarification and doubts. • Coordinating with dev team individually for any blockers, technical issue on code side. • Managing JIRA tool by creating new bugs/issues and overviewing the JIRA. • Involved in scrum activities/events. • Attends weekly testing lead calls. • As a lead managing overall testing team activities like – Solving queries, reviewing test cases and approval. Company: Perficient India Pvt Ltd. Project Name: Ford direct/EDI Showroom 21 Oct 2019 – 03 Sep 2021 Role: Technical Consultant (QA) Project Description Responsible for the validation and authoring of Adobe web Analytics, integrated online marketing and other third-party marketing tags of all the Tier1 & 2 sites of Ford.com to ensure correct data collection which gives real insights that drive the decisions that help both customer and bottom line. Platforms: AEM and PHP Responsibilities: • Efficiently manage the team to maximize the deliverable with complete responsibility for end-to-end Project delivery. • Involved in Project Planning, Requirement Gathering, Test Planning, Test Execution, Analytics Testing, Performance Testing. • Worked in highly dynamic Agile environment and participated in Scrum and Sprint meetings. Also, collaborating with geographically dispersed team members frequently to bridge the gaps of any sort to ensure smooth project deliverables. • Perform regression and smoke testing for analytics testing. • Perform functional testing on the Showroom site. • Involved in updating scripts and creating new scripts using a Data-driven automation framework. • Managing JIRA tool by creating new bugs/issues and overviewing the JIRA. • Managing Rally tool by creating new bugs/issues and for user stories development reference. Company: Fendahl Technology. Project Name: Multiple ongoing projects 01 April 2019 - 18 Oct 2019 Role: Quality Engineer Project Description Multiple ongoing projects which deal with the oil and other commodities. Platforms: CTRM Responsibilities: • Involved in end-to-end testing of product. • Coordinate with the dev team in ensuring quality of deliveries. Reporting issues in Bugzilla. • Analysis of requirements and expert in handling of quality assurance activities. • Understand project requirements, clarify assumptions and queries proactively. • Attends client demo calls and meetings. • Attends weekly testing team meet calls. Company: Perficient India Pvt Ltd. Project Name: Barco (Magento-2.2), Notions Marketing (Magento-1.13), Hansen Supply (Magento-2.2), Hess Toy Truck (1.13), Ford WIP (Magento-1.1), Ford FESP (Magento- 1.1). 04 May 2015 –29 March 2019 Role: Technical Consultant (QA) Platforms: Magento Responsibilities: • Experienced in end-to-end testing of eCommerce application on various breakpoints. • Involved in admin side testing of Magento framework. • Hands on experience in API testing using Postman. • InitiatedtheuseofJMetertotesttheperformanceofthebusinessapplication to quickly identify the bottlenecks, user capacity limits and web response time issues. • Handled multiple projects simultaneously with a limited timeframe release cycle. • Prepared and reviewed RTM, Test Strategy, Test Plans, Test cases, checklist, and scenario matrix for ecommerce sites. • Efficiently managed internal QA processes to optimize the deliverable with complete responsibility for end-to-end Project delivery. • Coordinated and communicated with Team in US to understand Requirement. • Prioritizing and reporting defects, maintaining QA artifacts in Defect/Test Management tools like Project Insight, Bugzilla. Company: Softsale Solutions Project Name: Suitwala.com Oct 2013 – April 2015 Role: QA Responsibilities • Reviewed Functional test cases, executed the test cases. • Defect reporting and coordination with developers for its fixation. • Exposure to Bug tracking tool: BugTracker.net • Functional and Regression Testing. • Performed load testing of website using LoadUIWeb Tool. • Training the members (Content Management) and getting them productive quickly. Company: Persistent Project Name: BACnet IP POC Jan 2012- July 2012 Role: QA Intern Responsibilities • Performed testing based on test cases. • Attended technical call and meetings with a team. • Created test cases for the application.