Over 8 years of experience in IT Service delivery management, IT Infrastructure management, Project management, Server management, Network management, Cloud management, Incident management, ITIL Management, Hardware & Software management and Vendor Management.
Adept at mapping requirement of Client, custom designing solutions and troubleshooting complex information systems. Proven track record of serving as an escalation gate to resolve critical issues of team members.
Expertise in swiftly ramping-up Infrastructure assignments. Deft in managing IT Infrastructure and IT Projects with experience in configuring and resolving various hardware & software related issues. Excellent communication and interpersonal skills.