Neenwi Dumkabari

NEENWI, DUMKABARI Rivers State, Nigeria | - |-| linkedin.com/in/neenwidumkabari | PROFESSIONAL SUMMARY Mid-level Executive Administrative Assistant with 5+ years of remote and on-site experience supporting C-level executives and cross-functional teams. Skilled in managing 15+ executive calendars, coordinating 200+ meetings annually and processing 1000+ emails per week with precision. Proficient in Google Workspace, Microsoft Office Suite, Slack, RingCentral, Google Meet, Zoom, Asana, Trello, Lemlist, and Hubspot CRM. Experienced in data entry, document preparation, research & lead generation, with a track record of improving workflow efficiency by 40% and boosting task completion rate by 50%. Passionate about streamlining operations, enhancing team productivity, and enabling executives to focus on priorities that grow the business. SKILLS AND TOOLS Administrative Support Calendar Management | Email & Inbox Management | Data Entry & Database Management | Appointment Scheduling | Meeting Scheduling | Travel & Itinerary Planning | Document Preparation & Formatting | Reporting | Presentation Creation | Virtual Assistance | CRM | Task Coordination Technical Skills Google Workspace | MS Office Suite | Zoom | Google Meet | Microsoft Teams | Salesforce | Slack | RingCentral | Asana | Trello | ClickUp | Monday.com | Hubspot CRM | Lemlist | Apollo.io | Google Drive | Google Forms | Calendly | Canva | Photoshop Soft Skills Clear Communication | Attention to detail | Organization | Time Management | Problem-solving | Confidentiality & Data Security | Leadership | Teamwork | Adaptability | Flexibility Languages: Fluent in English PROFESSIONAL EXPERIENCE Career Crafters Academy – Remote, Nigeria Volunteer Virtual Assistant | May 2025 – Present ● Organized shared inboxes and created follow-up systems, enabling 1000+ emails per week to be managed without delays. ● Scheduled 15-20 meetings monthly using Calendly and Google Calendar, maintaining 100% conflictfree record. ● Drafted weekly internal reports and official communication, improving team updates and response turnaround. ● Maintained accurate lead and task records across 200+ entries using Google Sheets. ● Researched and added about 50+ quality leads monthly using Apollo.io & Lemlist, boosting outreach by about 20%. ● Coordinated 10+ virtual meetings monthly via Google Meet, Zoom and MS Teams with seamless delivery. 1 Creek Medical Consultants Limited – Hybrid, Nigeria Executive Assistant / Administrative Manager | June 2020 – July 2025 ● Managed CEO’s calendar and appointments, reducing booking conflicts and reschedules by over 25%. ● Migrated 300+ paper records to Google Drive, reducing file retrieval time by about 50%. ● Responded to 50+ client communications weekly via Hubspot improving client satisfaction and retention. ● Created 10+ monthly reports, presentations, and data summaries using Google Slides and Sheets, to support executive decisions. ● Tracked and reconciled expenses across 10-15 accounts monthly with zero reporting errors. ● Utilized CRM to update 100+ client records and project logs to ensure-real time accuracy. ● Coordinated over 15 travel bookings and itineraries quarterly, saving the executive time and reducing travel issues. EDUCATION Bachelor of Science, B.Sc. Microbiology | December 2008 University of Port Harcourt, Rivers State, Nigeria TRAINING AND CERTIFICATIONS  EF SET Certificate – B2 Upper Intermediate | EF Standard English Test (EF SET) | August 2025  Virtual Assistant Certificate | Career Crafters Academy | April 2025  Diction Certificate | Peter Piper Diction Academy | September 2011 VOLUNTEER EXPERIENCE Volunteer Virtual Assistant Career Crafters Academy May 2025 - Present REFEREES Available on request 2