Neelam Singhal

Neelam Singhal Business Analyst / Professional Scrum Master Certified Certified Scrum Master with 3.5+ years of experience in SaaS product. Led the scrum team to develop features which contributed to $5 million in annual sales. Work Experience • • • • • • • • • • • • • Scrum Master Etech Inc. (Sept’16 to Present) Business Area: CRM Professional Scrum Master Certified Scrum Master for SaaS product in CRM domain Led a scrum team of 5 developers developing product functionalities which resulted in $5 million increase in annual sales Responsible for maintaining Product Backlog Facilitator in Sprint Planning, Sprint Review, Backlog grooming and stand-up meetings Hands-on knowledge of tools like JIRA, Spreadsheets, Microsoft Teams Successfully coached to 10 internal team members on Agile Principles Boosted velocity by 20% by removing impediments Worked across entire spectrum of PLM process for SaaS product Successfully mitigated risk which would have caused product timeline delay by 6 months by working with Product Owner Worked with technologies like AWS, Kubernetes, Angular JS & Node JS International Experience Spent 3 months at London Office to work with product development teams making GDPR related changes Conducted on-site client presentation of new features Education Master of Engineering - Computer Science GPA – 8.4 (2010 – 2015) Gautam Buddha University Certification • Professional Scrum Master • Python for Data Science & AI by IBM • Databases & SQL for Data Science by IBM Contact Details-+91 - linkedin.com/in/neelamsinghalmehta/ Skills Agile SaaS Backlog Management User Stories Sprint Planning SQL