Neelam Sharma

Neelam Sharma Project Manager / Technology Advisor / Analyst An accomplished, detail-focused, result oriented and aggressive IT Professional with extensive experience of 14+ Years, spread across multiple roles as technical consultant, project leader, planner, Trainer and developer. An established Agile Project Manager, ability to handle multiple projects, expertise in streamlining the development and maintaining the delivery schedule to ensure customer satisfaction and business revenue. Email –-Skype Id – neelamsharma63 Twitter - https://twitter.com/NilamAgilePM LinkedIn- https://www.linkedin.com/in/nilamsharma/ Mobile - - / - / - SUMMARY  Development of strategic alliance, project strategy and vision supported by internal and external analysis  Maintaining client relationships - Building credibility, establishing rapport and maintaining communication with stakeholders at multiple levels  Together with business team, provided technical solution, consultations and project management  Rich experience in Client Handling, Onsite Co-ordination, Requirements gathering and  Possess expertise in Object-Oriented Analysis/Design and .NET Development, skilled at progressing from problem statement to well-documented designs with proven ability to translate project requirements and prototypes into working applications  Demonstrated proficiency in leading and mentoring individuals to maximize level of productivity, while forming cohesive team environments  Provide guidance to TLs on delivery management, assessment of team performance periodically for enhancement and up to date with coming latest technologies.  Prepare client proposals, planning, feasibility study, and cost estimation, scheduling and risk analysis for new opportunities. Client/Partners site visits to understand work process and expectations, provide demo of the product/project for joint ventures.  Ability to work in a multi-project environment and own responsibility of end-to-end work deliverables.  Development of prototypes and demo mock-ups for new technology initiatives and product review/selection/recommendation  Adhere Standard Transition / Agile Project Management methodology and ensure end to end implementations of projects involving transition and migration of new processes and Develop tracking indicators that will provide clear status visibility throughout the project  Technologies used – Dot net, C#, MVC, Entity Framework, SQL Server, JQuery and other latest Microsoft technologies for Console, Web and Window applications. KEY SKILLS PROJECT MANAGEMENT SKILLS          Knowledge of JIRA and Used customized in-built Project Tracker and IT Change Request System Hands-on TFS for task management and team management, KPI analysis and Team skill enhancement planning Risk Management and Quality analysis for Product Architecture as well as code standard architecture, Implementation of Information Security Standards Recruitment Management - resource planning and costing for various projects and support client issues Single point of contact across the cross-functional team and offshore clients Contributing to the production, update of product enhancement to Stakeholders in Product Review meetings Product Management – Work closely with Sales and Marketing team for Product enhancement. Development Manager - Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations Managed all phases of full life-cycle implementation projects, including: Technical solution, design, development, testing, user acceptance and deployment/release BUSINESS SKILLS  Organize and execute assigned business projects and regularly collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, reading reports etc.)  Meet with customers and business partners/clients when needed and perform an initial assessment of a problematic situation or any conflict  Formulate recommendations and solutions with attention to a client’s wishes, capabilities and limitations forming concise reports  Present findings and suggestions to clients with ample justification and practical advice  Develop detailed business plans to drive small or radical changes  Assist the client in implementing the plan and resolve any occasional discrepancies  Conducting market research and monitors competitive activity TECHNOLOGY COMPETENCIES  Development Technologies - ASP.NET,C#.NET, Visual Basic .net, AJAX, JQuery, Bootstrap, , SSIS, Windows Service, Web API’s, MVC, Azure App service, Entity Framework  Development Methodologies –Waterfall, OOPS, Agile-SCRUM, Feature-Driven Development, Extreme Programming  Enterprise Architecture - PDLC and SDLC, N-Tier Architecture, Modular programming  Database – SQL Server and MS Access  Source Safe Version Control – TFS, SVN, VSS  Design Tools – Snag It, Photoshop, MS Visio EXPERIENCE OVERVIEW ANSTEL PTY LTD  Project Manager June 2017 – April 2018        SIM Solutions Pvt. Ltd. Sr. Developer Analyst September 2016 – Oct 2016      Jindal Intellicom Pvt.  Ltd. Sr. Software Engineer/Analyst July 2014 – March 2016     Implement agile methodology to fulfill client’s requirement and resolve issues as per 24 hrs TAT. Project Tracking and Timesheet Management for the team. Provide tasks sheet and SRS documents to team leads. Communicate with various partners and provide solution to the team for all issues involving the vendors. Involved with recruitment process for technology completeness as per required for product enhancement which involves extensive analysis and research. Cost control and risk management of Project as it is our product and required enhancement with every version. Working with Research and development team and Sales Team Feedback Travelling for assisting Clients/partners whenever required for various current and upcoming features Implemented significant product quality through improvement measures such as implementing agile processes, defining standard units to measure productivity, create benchmark and subsequently measure improvement. Monitoring and tracking the coding and project status, Participate in Weekly/Daily status meeting with Sales Team/MD/Technical Head/Team Leads, Requirement coverage assurance Responsible for design and development of a broad range of Object oriented, Web Forms based business applications. Involved in Technical Code Reviews & Requirement Finalization Meetings with Onshore & Offshore Business team Provide daily/weekly status report on deliverables and incidents to relevant business/IT stakeholders. Requirement discussion with client directly like US Vermont Flannel Retail Pro and discuss the issues and rectification Work. Development of application and service for integration with channel and various eCommerce platforms Part of project planning team with management to Analysis and Functional Requirement, Prepared SRS Development of modules by using MVC architecture, ASP.NET (C#) with Entity framework and Web API Developed product details and test cases for the testing team Design user manuals for training and Project Technical Documents. Maintenance of Demo Site of IntelliCRM including regular updation of database and the application as per new developments, prepared demo cases and provide data to management for demo purpose to show    KBN Kanishka Software Solutions  Technology Expert & BD Nov 2012 – June 2014       SilverSkills Pvt.Ltd. fka  EMR Software Engineer June 2007 – Nov 2012      M/s ISOFT Softwares  Technologies Pvt. Ltd Software Engineer Jan 2007 – May 2007   GIndia Tech. Pvt. Ltd.  Fka Keith Computers,  Mukherjee Nagar Software Engineer and Analyst June 2004 – Dec 2006  complete functionality of the product for the new Clients. Given training and understanding of the functionality of the products to new BPO employees and IT team members Identification of Change Requests and Enhancements and their estimation in terms of Schedule and cost Provide daily/weekly status report on deliverables and incidents to relevant business/IT stakeholders. Handled ERP/CRM project on premises and integrations with third party solution Conduct enterprise wide assessments of system of record for customer data and document data flow, policies and practices. Prepare multiple documents, including BRD, Project plans. Involved in training of end users As a Techno-Functional Associate coordinated communications with prospects and Prepared Documents and Demo presentations Identified critical business challenges, proposed solutions and closed major deals. Represented company in exhibitions/Client Meetings for technical assistance with sales and marketing team Designed, and developed Web applications using Dot net technologies and SQL Server Handled multiple projects using different technologies including new enhancement, maintenance, integration and technology upgradation Prepared reports, manuals, and technical documents on operation and maintenance of software Coordinated with team members on various domestic projects and Mobile Application for Field executives and window applications for Calling Team and supervisors Part of Management team to discuss requirement analysis as per the clients work developments and new requirement. Additional responsibility – ISMS Auditor and Implementer for SDG Designed, and developed Web applications using Dot net technologies and SQL Server Worked on the customization of the ERP developed by ISOFT Management on Client Site Client – ITDL, Rajendra Place, Delhi Designed, and developed Web applications using Dot net technologies and SQL Server Handled multiple projects using different technologies which including new enhancement, maintenance and technology upgradation. Developed a Business portal web site using ASP.NET for customer to customer direct relationship – B2B, B2C Project Trainer (Education- 5 Years) Worked with Uptron ACL, Kota as Project Trainer to guide students for project development, which was the part of various courses for 5 years -) while doing 2 years diploma. MAJOR PORJECTS Autonautics – Fleet Management / IOT  Languages Used: C#, MVC, Kendo, Entity Framework, SQL Server 2016, Google Map API, Google Analytics, WEB API    24SevenChannel.com  Languages Used: ASP.Net, MVC, C#, Entity Framework, LINQ, SQL 2012, jquery, Web APi Integration, Ecommerce tools     IntelliCRM Languages Used: C#, Web API, SQL 2005, AJAX, Kendo Grid, Fusion Graphs MVC, Entity Framework     A product is a combination of Fleet management and IOT Platform. It accommodates Vehicle tracking system in Fiji and all nearest islands like PNG, Tonga and more. Head office located in Australia and development team in India. Fiji and Oceania Island clients implemented with Autonautics. Communicate with device vendors to understand the protocols for data storing methodology from the devices and sensors. Provide support to data parsing service developer who require guidance for implementation of different devices based on configuration and protocols. Used Feature driven Architecture to add new features for adding Market value. Study Power BI, Tableau and IOT Platform like AWS, Cumulocity, ThingWorx, and Microsoft Azure. Autonautics IOT Device management module design for integration of all types of devices and sensors Worked on ecommerce System – 24SevenChannel.com. This is the Middleware web base system provide WEB API integration between the POS System and ecommerce platform. Provide requirement document to client as per the architecture of the 24Channel Foxy Cart Web API integration application to upload the orders for the POS system in a predefined format as per the requirement of the 24Channel database. Also updated products and their cost and quantity which is to be available for POS system to maintain the online updation service and avoid discrepancy POS – System Five POS system integration to upload the products on 24SevenChannel using WinWard Software API Requirement Analysis for Lawson ERP with two data source (SQL and Oracle) providing Web API Integration with the Retail Pro. Web Based CRM which includes – (Client is Telebrands Services for online customers) Dialer based customer search by phone when customer called functionality Customer Advance Search by City, Name, State, Credit card, and more Customer addition and information modification functionality at the time of calling Auto Disposition system to dispose off the call  Project Tracker Languages Used: C#, ASP.net , SQL 2005 KBN ERP Languages Used: C#, ASP.net , SQL 2005 Intranet Web Site Languages Used: C#, Web Services, SQL 2005, ASP Classic ERSys (ERP Software) Languages Used: C#/VB.net, SQL 2005 File Exchange using PGP security to transfer information about orders and customer to create compatible brigde between client and CRM  Company with multiple branches management  Transaction management for order generation and processing system and Reports for Clients and CRM Users  Email Management – communicate customers via email.  Face book Integration – post, reply and other functionalities Jindal Product To track the programmes/projects, activities of each employee includes the time sheet management of department in a company. Facilitates New/Old Project entries, Maintain Project related task, time sheet entry and MIS reports.  ERP Web based Project, developing for industrial ERP, Educational ERP which is kind of model which can be 60%-70% customized as per clients requirement.  Vendansh.org – website for heavy electrical and engineering company group – Vendansh Electricals and Vendansh Engineering works having best known clients like Jindal group and Adani projects Web Based ERP for internal use in Silverskills for integrated all process in one platform named Intranet. It includes – Employee management, Finance Bill, Accounts salary, ISMS process flow, Leave management, Administration, Cab Management and other internal healthcare billing process ERSys is a customizable ERP Software, which covers all departments and Branches of the organization like Finance and Accounts, Personnel, Sales, Marketing, Purchase, HR modules. TRAINING AND ACHIEVEMENTS  Oracle DBA Course, Tata Info Tech Ltd., New Delhi  ISMS Auditor and Implementer (Exp. - 5 years) - member of Information Security Management System Team in SilverSkills Pvt. Ltd. (additional responsibility). Maintain the whole ISMS PDCA Life Cycle including Asset Creation, Maintenance, Implementation, RA/RT, IA etc. as well as played important part in renovation of the Certificate from BSI ISO 9001 Quality Management, Support all the process to maintain ISMS Policies as per BSI Rules.  Won Master-Chef Competition for two consecutive times in Jindal Intellicom and Lead the competition  Won Freedom Fighter Fancy Dress Competition at Jindal Intellicom on occasion of 26 January  Played Cricket for IT Team  Won Rangoli Competition at Jindal Intellicom and Silverskills Pvt Ltd. Organized on Diwali Occasion  Topper of DCA, Bhopal University and Medalist facilitated by Education Minster of Rajasthan State Government  On-Job Trainee award for being Topper in first Semester of 2 Year MSE Diploma from Uptron ACL ACEDEMIA MBA (Project Management) New Delhi - SMU E-Commerce Course e-DAST Diploma DCA - Diploma New Delhi New Delhi - Tata InfoTech Ltd CMC Ltd O level Certification DSTM (2 Years Course) Graduation (BA Pass course) Rajasthan New Delhi Rajasthan Hyderabad - MCRP DOEACC Society UPTRON ACL Osmania University PERSONAL DETAILS       Date of Birth Father’s Name Nationality Marital Status Language (spoken & written) Passport : : : : : : - Mr. B.S. Sharma (Retd. Gov. Servant) Indian Single (Unmarried) English and Hindi Yes (In renewal process) Passionate person, Go-Getter with zeal to learn more from the Technology Industry. Love to travel and explore world places, culture and food. References: Available on Request Place: New Delhi