I’m a dedicated Virtual Assistant with strong BPO and eCommerce experience, specializing in customer support, dropshipping, and admin management. I’ve supported Shopify, Etsy, and Booking.com operations, handling order processing, inventory coordination, refunds, and dispute resolution.
Proficient in Gorgias, Zendesk, Monday.com, and Hostaway, I streamline workflows while delivering efficient, top-quality service. Clients value my attention to detail, clear communication, and ability to adapt quickly to different industries, including fashion, skincare, travel, and hospitality.
I bring a proactive, solutions-driven mindset to every task, whether it’s managing customer inquiries, assisting sales, or improving processes. My focus is always on ensuring smooth day-to-day operations and maintaining strong customer relationships.
I’m committed to helping businesses scale efficiently, achieve long-term success, and provide outstanding customer experiences through reliable, professional support.