Ndunaga Chituru Roseline

CHITURU ROSELINE NDUNAGA Nigeria | 27 Igbariam Street, Achara Layout, Enugu Nigeria |-| -, - | LinkedIn: https://www.linkedin.com/in/chituru-roseline-ndunaga-a6595b88 SUMMARY  Detail-oriented and adaptable professional with extensive experience in administration, customer service, and data management seeking a Virtual Assistant position.  Proven track record in handling multiple priorities in fast-paced environments, with excellent documentation and communication skills.  Strong problem-solving abilities with minimal guidance and experience anticipating team needs across various business functions.  Tech-savvy with proficiency in Microsoft Office, QuickBooks, Google Sheets, and various business productivity applications. EDUCATION AND CERTIFICATION Data Entry Academy (Accounting hub) Data Entry, Book-keeping, Invoicing and Inventory Management February 2025 – March 2025 HerTech Trail Academy Data Analyst March 2023 – July 2023 Corporate Finance Institute, Canada Financial Analyst July 2022 – September 2022 Entry Level, Australia Financial Analyst June 2022 – July 2022 University of Nigeria, Nsukka MSc. Accounting (AR) October 2018 – March 2021 Enugu State University of Science and Technology – Enugu, Nigeria PGD, Business Administration October 2013 – March 2015 Institute of Management and Technology (IMT) – Enugu, Nigeria HND, Accounting October 2009 – December 2011 Abia State Polytechnic – Aba, Abia State, Nigeria OND, Accounting October 2006 – August 2008 WORK EXPERIENCE Accountant/Auditor – Sales (Enugu Area) December 2022 – March 2025 Second Coming Nigeria Limited – Enugu, Nigeria  Manage complex administrative tasks including document preparation, data entry, and report generation  Develop and optimize accounting/financial processes suitable for organizational needs  Collect and analyze data from databases and prepare comprehensive reports for management  Coordinate with multiple departments to ensure accurate records and effective information flow  Identify organizational risks and provide recommendations for process improvements Accountant | Administrative Officer (Sales) November 2021 – March 2022 Water on Wheels Enterprises – Enugu, Nigeria  Performed monthly analysis of data and provided meaningful insights to support business decisions  Participated in developing new tools and process enhancements to drive profitable financial decisions  Managed administrative functions including scheduling, documentation, and interdepartmental communication Account | Reconciliation Officer October 2020 – November 2021 Divine Blessed Assurance Hospital – Enugu, Nigeria  Skillfully managed financial responsibilities for patients, handling confidential information with discretion  Performed data analysis during monthly financial close processes  Coordinated with medical staff to ensure effective administrative support Data Entry Officer | Reconciliation Analyst |Customer Service | CPC & E-business Officer June 2010 – November 2019 First Bank of Nigeria, Ltd. C/O Whytecleon Nigeria – Enugu, Nigeria  Documented processes to ensure consistent approach to initiatives and evaluated data for accuracy  Managed customer inquiries and complaints at the front desk, ensuring prompt resolution  Handled multiple priorities in a fast-paced, evolving business environment while meeting deadlines  Performed data entry and maintained database records with 98% accuracy  Managed confidential information and received outstanding feedback ratings VOLUNTEER ACTIVITIES Provincial Financial Secretary | Member| Projects and Accounts Department June 2018 – Present Redeemed Christian Church of God, Enugu Province 3  Coordinate with 25 Parish and Zonal heads and 40 members to ensure timely financial reporting  Organize and lead meetings to drive project planning and execution Head of Department | Member | Projects and Accounts Department April 2015 -Present Redeemed Christian Church of God, Kings Court Parish  Enable 15+ individuals to perform financial analysis and generate detailed reports  Facilitate learning and development workshops for team members SKILLS Microsoft Office, MS Excel, Quick Books Google sheets, MS Spreadsheet, Slack INTERESTS Intune with New Development LANGUAGES Igbo - Native Email Drafting, Report Preparation, Zoho books Time Management, Customer Relations, Scheduling, Data Management, Problem Solving, Process Improvement, Documentation Customer Relations, Business Communication English - Expert Data Management, Process Improvement