Ndulaka Uzoma Lilian

Ndulaka Uzoma Lilian

$8/hr
Customer Service Support, Technical Support, Live Chat Support, Virtual Assistant
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Abuja, Federal Capital Territory, Nigeria
Experience:
4 years
 NDULAKA UZOMA LILIAN Email:- Address: Nigeria Phone: - PROFESSIONAL SUMMARY Proven track record in implementing efficient administrative systems, enhancing employee engagement, and streamlining HR processes. Adept at managing complex schedules, coordinating high-level meetings, and supporting senior executives. Strong interpersonal skills with a commitment to fostering a positive and productive workplace environment. CORE SKILLS Leadership Performance Management Excellent Communication Skill Problem Solving Conflict Resolution CAREER SUMMARY August 2022 - Present Executive Assistant Abuja Nigeria Sanrouk Engineering Services Limited Key Responsibilities Manage complex calendars and schedules, optimizing time management for the executive team. Coordinate local and international travel arrangements, ensuring seamless itineraries and accommodations. Handle sensitive information with confidentiality and professionalism, maintaining trust and integrity. Anticipate and proactively addressed the Principal Executive's needs, contributing to enhanced productivity and efficiency. Answer high volume of phone calls and email inquiries. Track project progress and deadlines, ensuring timely completion. February 2021 – Present HR Manager Abuja, Nigeria Hadar Group Limited Key Responsibilities Coordinate the onboarding and offboarding processes for new and departing employees. Negotiate competitive benefit packages, resulting in improved employee satisfaction and retention rates. Facilitate conflict resolution to address employee grievances and improve workplace harmony. Motivate employees through special events, incentive programs, and constructive feedback. Address performance issues and develop improvement plans. November 2019 – November 2020 Food and Nutrition Teacher Calabar, NigeriaArmy Day Secondary School, Ikot Ansa Key Responsibilities Strengthened communication skills through regular interactions with students Provide guidance and support to students in making informed food choices, adopting healthy eating habits, and understanding the relationship between diet and health outcomes. Access students understanding through class test, assignments, continuous assessment and examinations. Demonstrated respect, friendliness and willingness to help wherever needed. October 2018 – January 2019 Radio Presenter UmuahiaGreen FM 106.9 Key Responsibilities Conducted high-profile interviews with public figures, or experts in various fields, showcasing the ability to ask insightful questions, generate captivating discussions, and attract notable guests to the radio show. Introduced innovative segments, formats, or concepts to the radio show, resulting in increased listener engagement, positive feedback, and differentiation from competitors in the market. Monitored news sources, conduct research, and gather information to prepare for news segments. Hosted radio shows during scheduled time slots, guiding listeners through the program, introducing music tracks, conducting interviews, and presenting content in an engaging and entertaining manner. April 2017 – October 2017 Industrial Trainee Internship National Root Crops Research Institute Key Responsibilities Adjusted machines to increase productivity. Ensured food safety and standard conformity. Ensured effective Good Manufacturing Practices (GMPs) and High standard Hygiene are always maintained. Collected and analyzed samples for product quality. EDUCATION B.Sc - Food Science and Technology | Michael Okpara University of Agriculture Umudike | 2018. CERTIFICATIONS ALISON: Cybersecurity, Understanding Threats and Prevent Attacks. (2024) EC-COUNCIL: Ethical Hacking Essentials (EHE) (2024) EC-COUNCIL: Digital Forensics Essentials. (2024) CISCO: Introduction to Cybersecurity. (2024) CISCO: Networking Basics. (2024). TRAININGS NDPC: Policy Dialogue on Nigerian Data Protection and Privacy (2024). CYBER 30-30. (2024). TECH4DEV: Nigeria Digital Skills (2024). NDPC: Induction Course on Data Protection and Privacy. LANGUAGES Igbo: Native Language English
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