Ndukwu Mmasinachi Loveline

Loveline Mmasinachi Ndukwu Executive Administrative Virtual Assistant (with Digital Skills) 📞- Anambra State, Nigeria -Linkedin CAREER OBJECTIVE Result oriented candidate with vast experience streamlining business processes and providing strategic direction in support of organizational objectives. Proven track record in managing complex projects, managing schedules,maintaining efficient office operations remotely and leading teams to successful project completion. Supporting Executives diligently while maintaining a high level of confidentiality and discretion. A trained Administrative Assistant and a Google certified Digital Marketing Expert, skilled in Digital Marketing,Social media management, Content Creation, Office support, Data Entry, Problem solving, File/Inbox Management, Scheduling travel and appointment, Outreach Support and Managing supplies. Experienced in using various Project management and CRM software tools, to drive efficiency and to achieve organizational goals. SKILLS Office Support Email management Calendar management Scheduling Outreach support Lead generation Sales management Meeting coordination Online research Effective communication Task prioritization Software Proficiency Project management Customer service Social media management EXPERIENCE July 2023 - Present Cielo Agency, United States of America - EXECUTIVE ADMINISTRATIVE ASSISTANT/ SOCIAL MEDIA MANAGER ●​ Assists the CEO with the general administrative duties like scheduling of appointments, email management and preparation of important files, resulting in a 15% reduction in scheduling conflicts. ●​ Provides Administrative support to a team of professionals, including managing email correspondence, preparing presentations, and handling expense reports. ●​ Generate Leads for the company and ensure successful leads turn to clients ●​ Handles the Executive's social media platforms, creating contents and page engagement. May 2024 - October 2024 Texture Care, London, United Kingdom - Administrative Virtual Assistant (Volunteer) ●​ Researched and implemented new administrative processes to improve efficiency and reduce administrative overhead by 10% ●​ Developed and maintained an organized filing system, digitally, improving document accessibility and efficiency. ●​ Utilized Asana to manage project tasks, track deadlines and ensure timely completion of projects. July 2023 - October 2023 Paramount Students, United Kingdom - Administrative Assistant / Business Development Rep. ●​ Assisted the Project manager to successfully run multiple tasks in a fast paced working environment. ●​ Ensured effective Lead Generation and made sure to turn them to interested client's. ●​ Impacted on the Clients through the CRM tool and through my Customer Relations skills ●​ Ensures accuracy in inputting data in the company's database. March 2022 - June 2023 TellzPrints and ICT Company, Nigeria - Administrative assistant/Social Media manager ●​ ●​ ●​ ●​ Managed the company’s social media platforms. Created advertisement contents in the order to generate sales. Built organic page followers in the company's social media platforms. Assisted the CEO on the general administrative tasks in the office, such as drafting and sending of emails, preparing, storing and maintenance of files, booking appointments, data entry etc. August 2011 - September 2012 Ikneky Computer Training Institute, Nigeria - IT Consultant / Administrative Assistant ●​ Worked with computer systems and programs. ●​ Tested, maintained and monitored computer programs and systems. ●​ Provided staff and users with assistance in solving computer related problems, such as malfunctions. ●​ Trained new students on the basics of Microsoft office tools. EDUCATION BACHELOR OF SCIENCES / EDUCATION (B.ED) IN EDUCATION BIOLOGY, (DOUBLE HONORS). University Of Nigeria, Nsukka, October 2012 – July 2016 CERTIFICATIONS ●​ ●​ ●​ ●​ ●​ ●​ ●​ Digital Marketing Certificate – Google classroom digital learning Virtual Administrative Assistant Training Guide – Udemy AI Career Essential - ALX Skills Forward Learning - McKinsey Academy U.S Fundamentals of Microsoft Azure – Microsoft Inc. Microsoft Powerup Program - Microsoft Inc Introduction to Chinese Language - Coursera (in view) VOLUNTEER EXPERIENCE Charity Fundraiser, November 2018 – May 2019 ●​ · Volunteered to work with the community chief, in distribution of relief materials to internally displaced persons in Bassa, Plateau state, Nigeria.