Ndukwe Chiamaka

NDUKWE CHIAMAKA EMELDA --SUMMARY Adaptable, detail and result oriented in delivering administrative support to busy professionals. Expertise include managing schedules,handling client communication,customer service support, providing solutions to customers issues and providing insight to support businesses. WORK EXPERIENCE Virtual Assistant Jan 2024 till present successfully managed email boxes, responded to messages , filtering and deleting based on client's order. Scheduled meetings , appointment and set reminders to ensure a seamless day to day activity. Business Manager, PowerMyke Wines and Drinks Feb 2023 till present Researched and identified potential customers Maintained accurate records of key clients Improved employee performance and morale by offering incentives and training them to take ownership. Customer Service Representative, Extensive Academy Sept 2019-Feb 2024 Maintained accurate data of students. Assisted in registering and enrolling students. Resolved issues and responded to inquires relating to the school. Ensured communication between students, parents and colleagues. EDUCATION BACHELOR OF SCIENCE, SOCIOLOGY AND ANTHROPOLOGY Mar- University of Benin, Benin city,Edo State. Second Class Upper Division ADDITIONAL INFORMATION Skills: Customer service support, communication skills,Time Management, Scheduling and organization, Email and Calendar Management,Research and develop, lead generation. Technical Skills: Proficiency in using Google suites, Airbnb and other booking platforms. Certification: Short term rentals and Virtual Assistant skills.