Nazreen Hebres

NAZREEN A. HEBRES- I Phone and Skype ID:- B2 L29 Jupiter Street, Villa Olympia Townhomes Brgy. Sto. Domingo, Cainta Rizal 1900 PH _____________________________________________________________________________________________ PROFESSIONAL I have more than 12 years working experience in corporate world in the Philippines SUMMARY and working remotely for a U.S account handling various positions such as customer service, management support, A/P and A/R management, supervised sales and marketing team. As Sales Manager I am responsible for team’s sales performance and providing sales report for the management. Evidence of my Leadership and aggressiveness can be seen in my previous companies I worked with as well as my analytical skills in my former responsibilities in accounting and administration. I am hardworking, quick to learn attitude honest are my remarkable qualities as a working individual. My broad background and exposure makes me an excellent candidate having versatility and adaptability at any position. WORK HISTORY Sales Manager I Container Chassis & Parts Inc. - (CCP) 08/2016 – 07/2018 Torrance, CA (U.S Account) Handled: Intermodal products (chassis, container, and genset)     Contacted customers by phone and email in response to inquiries Supervised a sales force of a 5 associates Coached employees in successful selling methods and encouraged crossed-selling additional products and services Monitored sales team performance, analyzed sales data and reported information to the management   Trained all incoming sales team members and evaluate existing team members Handled Inventory report Accounting Manager I UPHIL Container & Equipment Trading Inc. - 10/2013 – 07/2016 HQ: Torrance, CA Branch: Ortigas Phils. (U.S Account)  Collaborated with purchasing department to reconcile vendor invoices and facilitate payments Maintained cash flow by monitoring bank balances and cash requirements Supervised the accounting department operations and a team up to sales team Reconciled accounts and resolved both internal variances and discrepancies in External documentation Disciplined and motivated accounting team to maximize performance     Junior Sales Associate I NetEssentials (Phenomenal Solustions Inc. - 10/2012 – 07/2013 Mandaluyong, PH Handled: MSI Motherboard videocard, Liteon ODD, Hanns G LCD, Aerocool Cassing, Ac Bel, Antec casing    Answer inbound and outbound calls and assist customers Handle orders, complaints, and other inquiries related to products supported Respond to emails, attend to customers request regarding store concerns, and products promos Maintain client database Prepare Sales report Updated computer inventory Listing Kept work areas clean and neat at all times Reported incidents to management      Customer Care Coordinator I Fastronics Sales & Services Service Inc. - 01/2008– 07/2012 Pasig, PH Handled: HP/Compaq, ACER, IBM/Lenovo products including servers         Assists and coordinates with internal team for repair of units Handles customer’s problem arising from various products supported Researched complex problems and resolved issues in a timely manner Responds to customer request with friendly, knowledgeable service, and support Completed documentation and logs each day and generated weekly reports detailing activities Referred unresolved customer grievances to designated departments for further investigation Politely assisted customers in person and via telephone Answered an average of 50 calls per day by addressing customer inquiries, solving problems, and providing product update to customers  Scheduled weekly inventory pickups and deliveries with vendors Sales Assistant I Acer Philippines Incorporated - 04/2007 – 01/2008 Taguig, PH     Calculated sales commission for sales team of 20 + reps Organized company files and creating support system to decrease workload and increase productivity of account managers Prepares and check subsidy report Prepare monthly/quarterly sales report Administrative Assistance I Globe Telepark Valero - 05/2006 – 12/2006 Makati, PH    Prepare/encodes customer data Oversaw daily office operations for staff of 5 employees Sorted, received and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping  Organize incoming and outgoing file movements in efficient and accurate manner EDUCATION New Era University, Quezon City, NCR - 03/2006 Bachelor of Science in Business Administration Major in Management ACCOMPLISHMENTS   Managed the Top Sales Performer Award at UPHIL CONTAINERS / CCP for two consecutive years -) Supervised team of 5 staff members in Hitting Monthly Targets CHARACTER REFERENCE: Gilbert Choi – Owner / CEO Container Chassis & Parts Inc., I You First Express (U.S Based) 23545 Crenshaw Blvd. 206 Torrance CA- David Maceda – HR and Admin. Manager UPHIL Container & Equipment Trading Inc. The Orient Square 3rd flr. Bldg. Emerald Avenue, Ortigas Center, San Antonio Pasig City- Norie Cueto – HR Officer UPHIL Container & Equipment Trading Inc. The Orient Square 3rd flr. Bldg. Emerald Avenue, Ortigas Center, San Antonio Pasig City-