RESUME
mohammed nayeemuddin
Mobile # : -, -.
Email:-
Career objective
Aspiring for a challenging job where in my qualification and acquired skills are put to best use, providing me with an opportunity to grow professionally to my full potential, also where I can share contribute and upgrade my knowledge for development of organization as well as for self-development.
Area of Interest
Accounts, Exports, Operations, Training, Property & Casualty Insurance.
profile Summary
Qualified Professional with 8 Years & 5 Month of experience in Insurance & Operations.
Strong understanding of Business Process Management.
Good decision-making capability.
Knowledge and Ability to perform the job with least supervision by the manager.
Achievements Till date:
Certified Trainer for Genpact on BFSI sessions.
Awarded as the Best SME in all processes across the floor
First to be got certified in Boot Camp in all the processes.
Awarded as the best performer 5 times in the team as well as in the process.
Selected as a training spoc for the team.
Proposed & implemented 3 Lean ideas for the process improvement.
Trained on TTT, Corporate Etiquettes, Presentation Skills, Time management, Goal Setting, Fundamentals of Communication, Conference call Etiquettes & Self Developmental skills.
Certified trainer for the pre-process trainings to new associates.
Got an appreciation from FLM’s for the PPT made on the process details and also the work flow which will act as a guide for the new joiners.
Got a client award for the best performance in the process training.
Rewarded as the best training spoc in the training team.
We are a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns. Founded in 1998 and headquartered in Richardson, Texas, Real Page currently serves nearly 12,500 clients worldwide from offices in North America, Europe and Asia.
Company mainly deals with the following products for the clients.
Property Management
Sales & Marketing
Applicant Screening
Revenue Management
Spend Management
Utility Management
Property & Casualty Insurance
Resident Services
Contact Center
Summary of Work Experience
Working as a Senior Processor in Real Page India Pvt Ltd.
Hyderabad (India) October 2017 to Till Date.
Responsibilities:
To scrutinize the commercial Property & Casualty insurance documents in the client provided application.
To take care of P&C insurance related applications on daily basis and provide required assistance if needed.
To escalate the documents to the real page customer care for any issues.
To understand the need of document received in the application and provide the best resolution.
Maintain good relationship with clients.
To maintain process hygiene.
Assist the team in time of need for the production and for accuracy as well.
To process the document related to P&C insurance.
Meeting day to day deadlines for the process development.
To assist the new associates in time of need.
Clarify the questions related to process for the new team mates.
Company Profile:
Genpact (NYSE: G) is shorthand for “generating business impact”. We design, transform, and run intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500 – and of those, over 10 are in the top 25.
Genpact began in 1997 as a business unit within General Electric – and this heritage has contributed to our deep understanding of process. As GE made Lean and Six Sigma pervasive, Genpact applied this same industrial engineering ethos to business processes operations for the first time in the world. Built with this single-minded passion for process science and operational excellence, Genpact resulting Smart Enterprise Processes (SEPSM).
Summary of Work Experience
Working as a SME (Senior Process Associate) in Genpact Pvt Ltd.
Hyderabad (India) February 2014 to September 2017.
Responsibilities:
To Process New Business, Renewals, Endorsements, Cancellations & Non-Renewals of Property & casualty Insurance applications
To take a team huddle for a new updates received on the process
To maintain team attendance and login tracker on daily basis and report the same to Supervisor
To take care of all the work of reporting for the team
To maintain process hygiene
To take care of escalations and queries related to the process
Interactions with the clients on calls and emails for the process improvements
Take care of the team in the absence of supervisor
Assist the team in time of need for the production and for accuracy as well
Updating the DTP’s/SOP’s and also tracking the changes taking place in it
Conducting PKT’s and publishing the reports on time for it to training team as well to the FLM’s of the process
To train the new associates on Pre-process training in P&C Insurance and making them ready for the process trainings
Meeting day to day deadlines for the process development
Need to train the new associates & cross train other teams for the process
Company Profile:
Cognizant Technology Solutions Corp. is an American multinational provider of custom information technology, consulting and business process outsourcing (BPO) services. It is headquartered in Teaneck, Bergen County, New Jersey, USA. Cognizant is included in theNASDAQ-100 and the S&P 500 indices.
Originally founded as an in-house technology unit of Dun & Bradstreet in 1994, Cognizant started serving external clients in 1996. Cognizant's IPO was launched in 1998, after a series of corporate splits and restructures of its parent companies.
Cognizant saw a period of fast growth during the 2000s, becoming a Fortune 500 company in 2011. In 2011, the Fortune magazine named it as the world's third most admired IT Services Company after Accenture and IBM.
Summary of Work Experience
Worked as a Senior Process Associate in Cognizant Technology Solutions Pvt Ltd.
Hyderabad (India) December 2011 to August 2013.
Responsibilities:
Medical Underwrite the Insurance application.
Process the Claims for the Insured.
Calculate the Amount which Insured has to pay for getting the benefits.
Need to calculate the amount of insured for future reference.
Need to process the application according to health conditions.
Cross trained and worked on two different processes.
Educational Credits
M.B.A with Concentration in Finance from Shadan Institute of Management Studies for Boys Hyderabad India-)
Bachelor of commerce (Foreign Trade) from Methodist Degree College of Osmania University Hyderabad India. -)
Intermediate C.E.C from Pragnya Junior College of Board of Intermediate. -)
S.S.C. from Board of Secondary Andhra Pradesh. -)
TECHNICAL SKILLS
MS- Office
(Word, Excel, power point)
Accounting Packages
( Tally 7.2 & 9.0)
Internet
Very Good knowledge & Excellent skills
Personal Details
Date of Birth
20- October -1987
Religion
Islam
Marital Status
Married
Nationality
Indian
Passport Details
H-
Address
SNA Mansion 2-2-201/A, Kumarwadi, Amberpet, Hyd.
Hobbies
Playing Volleyball, Poetry & Watching Fantasy Movies.
Language Proficiency
English, Urdu, Hindi &Telugu
Date:MD.Nayeemuddin.