Nawa Mukelabai

Top-Tier Virtual Assistant, Procurement Specialist & E-commerce Support 🚀

I’m a highly reliable Virtual Assistant with a Bachelor’s degree in Business Purchasing & Supply Chain Management from the University of Greenwich, backed by strong CIPS qualifications and hands-on experience across procurement, administrative operations, and online business support.

I help businesses stay organized, reduce costs, and run efficiently, handling everything from supplier sourcing and order management to admin workflows, customer support, and Shopify store operations.

What I bring to your business:

📦 Procurement & Strategic Sourcing

Supplier research, RFQs, price comparisons, and cost analysis

📊 Order & Operations Management

End-to-end tracking, coordination, and follow-ups

🤝 Vendor & Stakeholder Coordination

Clear communication to keep everything aligned

🗂️ General Virtual Assistance

Inbox & calendar management, data entry, task coordination

📑 Administrative Support

Document management, reporting, and organized systems

💬 Customer Support Tools

Familiar with Zendesk, Freshdesk, and Intercom (ticketing, communication, issue resolution)

🛍️ Shopify Store Management

Product uploads, inventory updates, and order processing

📱 Social Media Support

Content scheduling, inbox management, and page support

📈 Inventory & Logistics Support

Stock monitoring and delivery coordination

🔍 Research & Problem-Solving

Supplier sourcing and market research

💻 Reliable Remote Support

Organized, responsive, and self-managed

Why clients choose me:

✔️ Multi-skilled across operations, admin, and e-commerce

✔️ Proactive and solutions-focused

✔️ Detail-oriented and dependable

✔️ I make your workload lighter—not heavier

If you need someone who can manage operations, support customers, and keep your business running smoothly without constant supervision, I’m ready to help.

Available for short and long-term collaboration. Let’s build efficient systems that save you time and money.