I am skilled in communicating with clients over the phone and via email. I have experience with Live Chat Support and different CRMs and am eager to learn to use any new tools that get the job done well.
I meet deadlines and don't make promises I can't keep. I'm a team player but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!
I feel privileged working with some of the Telecom Companies that I'd like to mention here:
-Comcast
-Spectrum (Time Warner, Charter, Bright House Network)
-Cox Communications
-Mediacom
-ATT U-Verse/ DTV
-Frontier
-Wow Cable
-HughesNet
-And the list goes on.
The CRMs/SaaS/Tools I have had my hands on:
-ZenDesk
-FreshDesk
-HelpScout
-BigCommerce
-Google Docs
-Microsoft Sheets
Thank you for taking the time to visit my profile, I look forward to hearing from you!