Navatha Gudla

NAVATHA KUSUMA Decisive, strategic, and performance-driven professional with a diverse skill set, demonstrated through academic achievements and industry certifications. Committed to building a successful and impactful career within a high-repute organization, driven by a strong passion for excellence and continuous growth. 📧- 📞 - 🌐 LinkedIn-Profile PROFILE SUMMARY Results-oriented IT professional with over 15 years of experience in designing, developing, and deploying enterprise-grade .NET applications, WebAPIs, and solutions using Oracle SQL Developer, Power Apps, and SharePoint Online. Adept at delivering high-quality software solutions in both traditional and Agile environments. Full-Stack Development: Proficient in C#, ASP.NET, WebAPI, ADO.NET, and MVC with end-to-end experience across the development lifecycle—from requirement analysis to deployment and post-production support. Database Expertise: Proficient in SQL Server 2008R2/2012R2/2016 and Oracle SQL Developer, including stored procedures, performance tuning, and data integration. Cloud & SharePoint: Practical experience with SharePoint Online development and Power Platform, including Power Apps and Power Automate. CI/CD & DevOps: Experience in configuring and managing CI/CD pipelines using tools like Azure DevOps, improving release reliability and speed. Agile & Scrum Leadership: Drives Agile/Scrum practices by leading Daily Stand-ups, Sprint Planning, Backlog Grooming, Demos, and Retrospectives to ensure alignment and productivity. Project Management: Skilled in defining scope, building project plans, tracking milestones, managing change requests, and delivering on schedule. SDLC Expertise: Strong grasp of all phases of the Software Development Life Cycle, with a focus on clean code principles, testing, and maintainability. Team Leadership: Proactive team lead and mentor, known for fostering collaboration, guiding junior developers, and promoting a culture of innovation and accountability. CORE COMPETENCIES Scrum Ceremonies Process Excellence Cross-functional Coordination Sprint Planning & Review Product Backlog Refinement Iteration Review Financial Forecasting Agile, Scrum, Jira, Kanban Risk Management SOFT SKILLS EDUCATION 2009: B.Tech. (Civil Engineering) Jawaharlal Nehru Technological University College of Engineering, Hyderabad AWARDS Bagged On the Spot Award several times Acknowledged as the Star Performer CERTIFICATIONS BIPM: Microsoft Power BI Foundation (25–Aug -2017) MCTS – Developing ASP.Net MVC Applications (3-Mar-2016) LDP_ASCENT_ASCENT Explore Certificate (11-Aug-2015) PRO: Designing and Developing Windows Azure Application (070-583) (11-Feb-2014) MCTS: .NET Framework 4, Service Communications Applications Certification (21-Jan-2013) WORK EXPERIENCE Since Dec’09 with TATA Consultancy Services, Hyderabad Annexure Project Title: Keysight Technologies – KSM Customer: Keysight Technologies Period: Since Jan’21 - Present Description: Keysight Software Manager (KSM) is a comprehensive licensing tool used by both internal and external Keysight users. The application manages license generation based on customer orders and subscriptions, with additional functionalities for banking, license disabling, returning, rehosting, and product order management from the support perspective. The project scope continuously evolves with new module introductions and change requests. Role: Team Member – Team Member, Developer Solution Environment: ASP.Net 4.0/4.7, Oracle SQL Developer, VS 2019, Postman Work Location: TCS, Hyderabad Responsibilities: Played a key role in developing Web API methods to deliver JSON responses consumed by JavaScript on the UI. Developed new application pages and enhanced functionalities based on evolving business requirements. Led bug fixing efforts tracked through JIRA, ensuring timely resolution of issues. Spearheaded documentation activities and coordinated planning for application deployment and release cycles. Addressed user issues and service requests effectively through the ServiceNow platform. Collaborated extensively with cross-functional teams including Salesforce, Jitterbit, and KCOM to integrate and enhance system functionalities. Project Title: Keysight Technologies – Corporate Applications Customer: Keysight Technologies Period: Jun’19-Jan’21 Description: The Corporate Applications team provides hosting and maintenance support for Keysight’s internal websites, handling new website deployments and resolving issues for existing sites. The project also includes support and migration of SharePoint applications from MOSS 2007 to SharePoint Online using the Sharegate tool. Additionally, the team supports the SAP Concur expense management application used by Keysight employees. Role: Team Member - Individual Support Solution Environment: ASP.NET 1.1/2.0/3.5/4.0, SQL Server, MS Access, SharePoint Online, Office 365 PowerApps, Power Automate Work Location: TCS, Hyderabad Responsibilities: Provided application support by resolving incidents and addressing user requests promptly. Executed change requests involving code updates, UI enhancements, debugging, root cause analysis, and issue resolution. Administered migration of MOSS 2007 SharePoint sites to SharePoint Online using the Sharegate migration tool. Developed and tested PowerApps applications integrated within SharePoint Online environments. Mentored and managed Power Automate workflows supporting PowerApps functionalities. Offered technical guidance to cross-functional teams on IIS-related issues and resolutions. Project Title: Microsoft – Retain Talent Customer: Microsoft Period: Jul’17-Aug’18 Description: Retain Talent is a core module within Microsoft’s HR applications, designed to manage employee information and mobility tracking. The project encompassed development and support for key tools under the HR suite, including: GMAT (Global Mobility Authorization Tool): Tracks employee relocation and assignment changes using a SQL Azure backend and Azure Web UI, integrated with Web APIs and AAD-based authentication. Benefits Module: Handles backend job scheduling (via MS Batch) to coordinate both automated and manual workflows for employee contribution and pay amount generation. Flexible Work Arrangement & VIP Tool: Supported feature enhancements and process automation to enable dynamic HR operations and tracking. Role: Team Lead Solution Environment: ASP.NET 1.1/2.0/3.5/4.0, MVC, SQL Azure, Microsoft Azure (Web UI, Web APIs, AAD), SQL Server 2012R2/2016, VSTS 2016 Work Location: TCS, Hyderabad Responsibilities: Led an Agile team in requirement gathering, design, development, and deployment of high-quality deliverables. Conducted and facilitated all major Agile ceremonies including Daily Stand-ups, Sprint Planning, Product Backlog Grooming, and Sprint Reviews. Collaborated with cross-functional teams to build Agile project plans, define and prioritize backlogs, and ensure timely and successful sprint deliveries. Managed service lifecycle activities including strategy, transition, operations, and process improvements. Played a key role in team mentoring, training, and performance management to build a high-functioning delivery team. Project Title: Microsoft – SMD Tools Customer: Microsoft Period: May’15-Jun’17 Description: This engagement involved the maintenance and enhancement of multiple internal applications under Microsoft’s Service Management Division (SMD), which supported infrastructure operations and internal service workflows. Key applications included: MyVips: A .NET application enabling Microsoft users to manage virtual IP addresses (VIPs), including operations such as enabling, disabling, adding, or removing nodes via backend web services. Circuit Management System (CMS): A .NET-based platform used to manage and track circuit orders and related metadata. MS Batch: A batch processing application leveraged by multiple internal teams to configure and run remote automated jobs with minimal manual intervention. Role: Team Lead Solution Environment: ASP.NET 1.1/2.0/3.5/4.0, Classic ASP, COM+, SQL Server 2008R2/2012R2, VSTS 2016 Work Location: TCS, Hyderabad Responsibilities: Led application maintenance and support, including bug fixing, enhancements, and change request implementations. Coordinated and delivered change requests using Agile Sprint model, managing full delivery lifecycle from requirement gathering to customer sign-off. Provided technical leadership and mentorship to the team, resolving development and integration challenges. Proposed system enhancements and contributed to effort estimation and planning activities. Ensured high application availability and performance across the SMD application suite. Project Title: Microsoft – SMD Tools Customer: Microsoft Period: Jun’10-Jun’14 Description: The Service Management Division (SMD) at Microsoft encompasses a suite of internal tools used for service request management, communication, and data management. The key applications under this umbrella include: RMPlanner: An internal ASP.NET-based tool used to create, schedule, and send communications to Microsoft application users via web services, notifying them of planned changes. Auto IntelliMirror: Allows Microsoft users to back up and retrieve personal data by subscribing/unsubscribing to services based on location. Backend logic for subscriptions was implemented through database procedures. Fast Help: A self-service and live support platform for Microsoft employees offering live chat, request logging, and troubleshooting. This application utilized extensive backend database packages and procedures to handle various operations. Role: Team Member- Developer Solution Environment: ASP.NET 1.1/2.0/3.5/4.0, Classic ASP, COM+, SQL Server 2000/2005/2008/2008R2, VSTS 2010 Work Location: TCS, Hyderabad Responsibilities: Implemented code changes as per change requests from the customer, including unit testing and deployment to UAT and production environments. Identified and designed integration points between legacy SMD applications and new-generation ITSM systems. Recognized and mapped the data flow between Siebel and SMD systems, enabling seamless integration with Microsoft’s ITSM platform. Ensured backward compatibility across multiple .NET Framework versions while upgrading RMPlanner and similar applications from ASP.NET 2.0 to 3.5. Participated in debugging, code reviews, and performance tuning of backend SQL Server procedures.