Nauman Hameed

Nauman Hameed Product & Technology Leader | Enterprise Solutions Architect | Bridging Business Strategy & Technical Excellence | Microsoft Certified Professional Summary Product and Technology Leader with 20+ years of expertise translating business needs into innovative solutions. Combines strategic vision with hands-on technical depth to drive organizational success through: Enterprise Architecture Excellence - Designing scalable, resilient systems that seamlessly integrate multiple technologies and platforms AI & Automation Leadership - Implementing practical AI solutions that enhance development productivity and product capabilities Strategic Technology Planning - Participating in technical roadmaps creation aligned with business objectives, successfully navigating cloud transitions and architecture modernization Cross-Functional Leadership - Bridging engineering, product, and business teams to deliver solutions that generate measurable business value Managing International Teams - Extensive experience managing international clients and geographically distributed teams Personal details Nauman Hameed Proven track record of building high-performing teams, optimizing development processes, and delivering enterprise-grade solutions that meet stringent security and compliance requirements. - Professional Experience - Lahore, Punjab, Pakistan linkedin.com/in/naumanhameed-039b9b25 Skills Agile Leadership Technical Architecture Resource Planning Artificial Intelligence (AI) People Management Technical Roadmap DevOps Organization Skills Cross-functional Collaboration Full-Stack Development Microservices Head of Product Engineering & Technology Jan 2015 - Present Enghouse Interactive, Lahore, Pakistan Led end-to-end product development and technical strategy across multiple enterprise communication solutions, orchestrating cross-functional teams through all phases of the product lifecycle. Directed architectural decisions, release management, R&D initiatives, and technology roadmaps while fostering collaboration between engineering, product management, and business stakeholders to drive innovation and market adoption. Spearheaded AI adoption within engineering operations, implementing AIdriven solutions for log analysis, code quality enhancement, and automated documentation that improved team productivity Directed the full software development lifecycle for multiple products, reducing R&D costs by 30% while enhancing product capabilities and customer satisfaction Led architecture and implementation of high-availability server clustering solution enabling enterprise-scale deployments supporting 99.9% uptime through active-active configuration Established quarterly release cycles that improved cross-functional collaboration by 40% and ensured consistent delivery aligned with business priorities Led migration from SVN to Bitbucket and streamlined CI/CD pipelines across multiple products, accelerating release cycles and reducing time-to-market Designed and implemented automated testing frameworks that strengthened QA processes, reducing critical defects by 65% and enhancing product reliability Collaborated with Product Management to align technical roadmaps with market requirements, resulting in successful feature adoption by customers Service Development Scalable Web Applications Secure Development Technical Skills Programming Languages: C++, C#, Python, SQL Frameworks & Technologies: .NET (Core, 3.5, 4, 6, 8), ASP.NET, WPF, MVVM, AngularJS, WebRTC, HTML5, CSS, TypeScript, JSON, AJAX Database & APIs: SQL Server, Microsoft Dataverse, Salesforce REST APIs, Microsoft Dynamics 365, RESTful APIs DevOps & Version Control: Git, SVN, Bitbucket, Jenkins, CI/CD Pipelines, Git Bash Cloud & Web Technologies: Cloud Foundry, WebSockets, Apache Tomcat, SignalR, Traefik Proxy Automation & Testing: Ranorex Studio, JMeter, Postman, Newman, Jenkins, Load Testing, Unit Testing Security & Compliance: FedRAMP, FIPS 140-2, Cisco Secure Development Lifecycle (CSDL), HTTPS, IPSec, OpenSSL Software Development Tools: Visual Studio, NetBeans IDE, InstallShield, Adobe XD, Zeplin Messaging & Integration: NATS, ActiveMQ, Microservices, Messaging, COM Interop Collaboration Tools: Jira, Confluence Agile Methodologies: Scrum, Sprint Planning, Retrospectives, User Story Writing Senior Engineering & Delivery Leader Nov 2008 - Jan 2015 Enghouse Interactive, Lahore, Pakistan Led mission-critical engineering initiatives and managed high-performing technical teams for the Cisco product portfolio, orchestrating end-to-end delivery while ensuring exceptional quality, security compliance, and operational excellence. Directed successful product releases for the Cisco Unified Attendant Console, achieving on-time delivery while maintaining rigorous quality standards through strategic team leadership Led engineering support operations for enterprise-grade Cisco products, establishing efficient issue resolution protocols that reduced critical case resolution time by 40% Ensured strict adherence to Cisco Secure Development Lifecycle (CSDL) standards, securing product acceptance in highly regulated environments and enabling expansion into government sectors Implemented advanced Jira Cloud automation workflows that streamlined release management and support processes, increasing team efficiency by 30% Consistently delivered projects within scope and budget constraints while maintaining stakeholder satisfaction ratings Orchestrated comprehensive process transformation initiatives that optimized development operations and enhanced cross-team collaboration Principal Software Engineer Jun 2004 - Oct 2008 Title Developments (Pvt.) Ltd., Lahore, Pakistan Served as a senior technical leader, contributing to the design, development, and delivery of complex software solutions. Played a key role in driving engineering excellence and mentoring team members. Software Engineer Jul 2003 - Feb 2004 Bravo Zulu International, Islamabad, Pakistan Contributed to the development of software components for advanced flight simulators used by Pakistan Air Force pilots, focusing on high-quality, reliable solutions to meet demanding technical specifications. Internships Internship Exlixir Technologies, Islamabad, Pakistan Apr 2003 - Jun 2003 Certifications & Training Microsoft Certified: Azure Fundamentals Jun 2021 Myers-Briggs Type Indicator Sep 2012 Managing Software Projects with SCRUM Nov 2010 Essential Soft Skills for Workplace Success Sep 2009 Languages Education English Urdu Masters in Computer Science Hamdard University 2002 Hobbies Post Graduate Diploma – Applied Information Technology Hamdard University 2000 Chartered Accountancy Inter Institute of Chartered Accountants of Pakistan 1999 Photography Flight Simulators