Naufal Rangkuti

Naufal Rangkuti English to Indonesian Translator & EnglishIndonesian Language Teacher --indonesianservices.wordpress.com Bandung, West Java, Indonesia SUMMARY Multilingual professional with experience in English-to-Indonesian translation, English language instruction, and Indonesian customer service. Adept at bridging communication gaps, fostering language acquisition, and delivering exceptional customer support. Passionate about cultural understanding and accuracy in written and spoken communication. EXPERIENCE English Language Teacher Indonesian Blind Union (Persatuan Tunanetra Indonesia) 02/2019 - 08/2023 Created a tailored English curriculum for visually impaired students, integrating braille, audio, and tactile materials, enhancing their language acquisition. Conducted workshops for Indonesian Blind Union staff, improving their English teaching skills for visually impaired learners. English to Indonesian Translator Microsoft Indonesia 02/2001 - 05/2020 For almost two decade, I thrived as an English-to-Indonesian translator at Microsoft Indonesia, where I played a key role in ensuring clear and culturally appropriate communication for the Indonesian market. My responsibilities and accomplishments included: Localization of Software and Marketing Materials: Translated a wide range of software products, marketing materials, and user documentation, maintaining accuracy and adhering to Microsoft's style guidelines. Terminology Management: Developed and maintained a comprehensive translation memory database to ensure consistency and efficiency across projects. During my tenure at Microsoft Indonesia, I played a crucial role in bridging the language gap and fostering a positive brand experience for Indonesian users. My ability to translate complex technical concepts into clear and culturally appropriate Indonesian prose was instrumental in the company's success within the Indonesian market. English Language Teacher Al Azhar International School Indonesia (Middle School) 08/2017 - 10/2018 Developed a comprehensive English language curriculum aligned with international standards, incorporating innovative teaching methodologies and materials, resulting in improved student performance in English proficiency exams. Established a student-centered learning environment by implementing interactive activities and technology-enhanced lessons, fostering a love for the English language and enhancing students' confidence in speaking and writing. Customer Service Agent Coca Cola Indonesia 06/2014 - 09/2016 Maintained a 95% customer satisfaction rating by delivering exceptional service and problem-solving skills at Coca-Cola Indonesia. Implemented a feedback system reducing customer complaints by 20% in six months. 1/2 E D U C AT I O N English Language Education Indonesia University of Education (Universitas Pendidikan Indonesia) - Master's Degree 09/2023 - Present Developed and implemented a differentiated instruction framework for ESL, enhancing student engagement and proficiency. Conducted research on technology in English teaching, presenting findings at a national conference, advancing pedagogical practices. English Literature for Translation Indonesia Open University (Universitas Terbuka) - Bachelor's Degree 02/2018 - 02/2021 Completed a comprehensive analysis and translation of a complex English literary text into Malay/Indonesian, preserving both the nuances of the original language and the literary elements crucial to its meaning and artistic integrity. C E RT I F I C AT E S Test of English As Foreign Language 03/2022 - Present SKILLS Cubase Pro Intermediate Voice Acting Expert Microsoft Office Advanced Voice Over Expert Canva Advanced English Speaking Sundanese Native Indonesian Native Javanese Fluent English Fluent Malaysian Intermediate LANGUAGES 2/2