Nathaniel Usikpedo

NATHANIEL USIKPEDO, PRINCE2® Executive Assistant Project Manager 📞 - ✉️-🌐 linkedin.com/in/nathaniel-usikpedo PROFESSIONAL SUMMARY Detail-oriented Executive Assistant and Project Manager with over 10 years of experience supporting senior executives, managing cross-functional teams, and driving business process automation. Expert in modern productivity tools, remote team coordination, and client/vendor management. Proven ability to balance executive support and project delivery, improving operational efficiency and communication across departments. CORE COMPETENCIES • • • • • • Project Management: PRINCE2®, Agile, Waterfall, MS Project CRM & Workflow Tools: Monday.com, ClickUp, Trello, Asana, Notion, Kanban Automation & Integration: Zapier, Make.com, Airtable Communication & Collaboration: Slack, Zoom, Microsoft Teams, Outlook Operations Management: SOPs, Workflow Design, Document Control Technical Proficiency: MS Office (Excel, Word, PowerPoint, Visio), Google Workspace, Canva, ChatGPT PROFESSIONAL EXPERIENCE Freelance Project Manager | Business Automation Consultant Remote | 2022 – Present • • • • • Led remote project coordination, scheduling, and inbox management for executives. Implemented automation via Zapier and tools like Monday.com and ClickUp, improving workflow efficiency by up to 40%. Designed and maintained CRM systems (HubSpot, Zoho, Pipedrive) to enhance sales pipelines and client communication. Developed SOPs, optimized task delegation, and improved internal documentation. Acted as liaison for service providers, vendors, and customer support teams. Project Manager | Operations Lead Swift Transactions Ltd (Vendor to Seplat Energy) Lagos, Nigeria | 2022 – Present • Oversaw logistics and operations for a major catering/procurement contract. • • • Managed invoicing and compliance documentation using Monday.com and Excel. Maintained vendor relationships and tracked procurement schedules. Provided administrative support, meeting coordination, and executive assistance. Customer Service Officer | Fund Transfer Officer First Bank Nigeria Ltd (via Whytecleon Nig. Ltd) Ughelli, Nigeria | 2013 – 2019 • • • Delivered front-line customer service and handled account-related transactions. Executed fund transfers, reconciliations, and document verifications. Supported compliance tasks and executive-level communications in a high-volume environment. Education & Certifications • • • • • B.Sc. in Accounting, Delta State University, Abraka PRINCE2® Certified Project Management Practitioner Agile Project Management (In Progress) Microsoft SQL DBA Training CRM & Business Automation Tools: Monday.com, Trello, Zapier, Asana TECHNICAL SKILLS & TOOLS Project/CRM Tools: Monday.com, ClickUp, Trello, Asana, HubSpot, Zoho, Pipedrive Office & Admin: Excel (Advanced), Word, PowerPoint, Outlook, Google Workspace Other: MS Project, SQL (Basic), Document Drafting, Invoicing Software LEADERSHIP & AFFILIATIONS • • President, Royal Merchant MPCS Ltd Member, Police Community Relations Committee (PCRC) AVAILABILITY Open to Remote | Part-Time | Contract-Based Roles