Nathalie Ayala Santana

Nathalie Ayala Santana-|- | Bogotá, Colombia (Willing to Relocate) https://www.linkedin.com/in/nathalie-ayala-santana/ Professional Summary Skilled information technology professional, passionate about creativity and enthusiasm in multitasking environments. Experienced in Node.JS, Java, Python, SQL and cybersecurity with the ability to solve problems, while staying in compliance with policies and practices. Proven ability to direct complex high-profile projects requiring coordination of multiple resources. Education Master of Science in Cybersecurity St. Mary’s University Master of Business Administration, Business MBA Texas A&M University-Corpus Christi Dec 2021 San Antonio, Texas May 2018 Corpus Christi, Texas Bachelor of Science, Computer Science Engineering Universidad de La Sabana Aug 2016 Bogotá, Colombia Bachelor of Business, Economics and International Finances Universidad de La Sabana Aug 2014 Bogotá, Colombia Skills Languages: Fluency in English and Spanish (written and verbal) Programming Languages: HTML, CSS, SPSS, Java, JavaScript, jQuery, C++, SQL, PHP, Python, R, Ruby (RoR), MATLAB, Processing, VBA, Android, iOS, Simulink, Unix Shell, Meteor, NodeJS, Pug, AWS, Bash, Powershell, node.js Operative Systems: OSX, Windows, Linux Software: Microsoft Office, Access, Publisher, Visio, Bloomberg, Stata, Eviews, Latex, Quickbooks, PKL Accounting Simulation Software, Prezi, Inkscape, GitHub, cPanel, Google Analytics, Wordpress, Netsuite, PowerBI, Tableau Project Management, Agile, Data Analysis, Reporting, Threat Analysis, Ethic Hacking, Information Security, SIEM, NIST, Server, Firewalls Related Experience Technical Support Engineer November 2021 – Current Social Discovery Ventures Bogotá, Colombia • Diagnose and troubleshoot technical problems and propose effective solutions • Test and address partners issues to other departments for fast solution prioritizing and managing the workflow • Fiddler, Jira, Confluence, HTML/CSS, VPN, Console, Browser Networking, Website Monitoring Systems, PowerBI Independent Technology Consultant • • • • • Aug 2021 – Aug 2022 Bogotá, Colombia Improved system efficiency by consulting with end-users and providing innovative solutions Designed, installed and tested new systems and software, and fixed any issues that arise Documented processes and monitored system performance metrics Trained end-users on hardware functionality and software programs POS system, Node.JS, SQL, Linux, Bash Reporting Data Analyst Leader May 2020 – June 2021 Rappi Bogotá, Colombia • Support data management to support accounting and financial process • Led invoicing and payments automatization projects in 9 countries, improving time and costs • Managed Processes Team to document company processes finding automatization opportunities • Gathered, analyzed, and documented requirements from different departments across the company in 9 countries to prepare and communicate requirements to the developers team • Netsuite integration • SQL, PostgreSQL, R, Python, Redash, Persicope, Snowflake, Postman, Netsuite, Jira, Confluence, Trello, Slack, UML, Agile, postreSQL, QA Information Technology Coordinator August 2019 – December 2019 City of Elgin Elgin, Texas • Led website redesign project • Negotiated Vendor Relationships and coordinated business contracts • Assisted in building strong and secure I.T. network for the organization • Managed the implementation of IT initiatives to support business strategy • Developed and maintained IT policies and procedures consistent with City’s policy • SQL, HTML, Javascript, Cybersecurity Awareness, Network Design, Windows Server, Powershell, Database, QA Executive Assistant August 2018 – August 2019 City of Elgin Elgin, Texas • Supported and assisted the City Administration, City Council and Economic Development Corporation • Updated and managed City of Elgin website and Economic Development Corporation website • Record and contract management. • Prepares and issues press releases and coordinates communications and marketing. • Prepares publications and reports, including research, writing, editing and coordinating publications. • HTML, JavaScript, VBA, CivicPlus, QA VP Finance and Information Technology July 2017 – July 2019 PorColombia National Corpus Christi, Texas • Develop financial strategies, analyses, forecasting, and budget for the organization • Develop IT strategy and policies and lead their implementation in the organization • Collaborate with VP of Marketing to design and develop the new website based on organization goals and requirements • Design and implement effective email marketing campaigns • HTML, CSS, JavaSript, SQL, MailChimp, Co-Founder AS Development Enterprise • Project management and leadership in all the projects of the company • Meet clients to determine their business needs and requirements • Design and develop corporate websites for clients • HTML, JavaScript, SQL, Python, PHP, Unix Shell, QA, Github December 2015 – December 2018 Bogotá, Colombia Full-Stack Developer May 2017 - August 2017 Weather Tactics Corpus Christi, Texas • Peer development team on analysis, design, and implementation of mobile web App ‘WeatherForFish’, using Meteor • Designed and coded the database of ‘WeatherForFish’ App using MongoDB • Designed and programmed the websites for Weather Tactics and WeatherForFish • Developed and applied SEO (Search Engine Optimization) and SEM (Search Engine Marketing) strategies in the company • Applied marketing and business strategy to launch the applications and websites • Meteor.JS, MongoDB, React, HTML, Node.JS, GitHub, Python, Jupiter, Github Trainer March 2016 - June 2016 Banco de la República Bogotá, Colombia • Responsible for training staff of various financial institutions and commercial establishments on how to recognize authentic currency Backend Developer Universidad de La Sabana: Unisabana (mobile app) • Backend Developer and maintenance of the mobile app for the University • Collaborated with content manager to provide access to drafts of publications • Linux Sever, Drupal, postreSQL, Android, GIT Intern Banco de la República • Internship in Communications, and Economics and Financial Education Department • Screened reviewed and selected candidates for their Journal publication January 2015 - December 2015 Chía, Colombia January 2014 - June 2014 Bogotá, Colombia Manager at Bolsa de Valores de Colombia’s headquarter June 2012 - June 2015 Bolsa de Valores de Colombia (BVC) and Universidad de La Sabana Bogotá, Colombia • Managed the headquarter of the main Stock Exchange company in Colombia at Universidad de La Sabana • Educated customers in finance and economic analysis to assist them in financial decisions • Trained customers in handling transactional platforms such as (X-tream, Mec Plus, Future Value, Set-Fx, Protap) • Designed and produced weekly market reports. • System maintenance: computers (software and hardware) and other available devices • Updated website content and social networks including Facebook and Twitter Research Experience Graduate Assistant January 2020 – June 2021 St. Mary University San Antonio, Colombia • Published paper “Network Access Control for Government” in International Journal of Cyber Research and Education (IJCRE) Issue #7 (Vol 4 Nr 1) • Assist in the development of documentation for Cybersecurity program • Support research at School of Science, Engineering and Technology Department • AWS Graduate Assistant September 2017 – May 2018 Texas A&M University-Corpus Christi Corpus Christi, Texas • Assisted with research and analysis of an academic paper on Macroeconomics, Economics and Information Systems • • • Researched, analyzed and organized data for an academic paper using STATA and Excel Prepared literature review for an academic paper on education economics Python, R, Stata Research Assistant January 2012 - December 2013 Universidad de La Sabana Chía, Colombia • Created a database for doctoral candidate’s thesis • Developed algorithms for the design of the database, data mining over other existing databases using STATA • Designed algorithms for performing indices and analysis a set of scientific articles Honors and Awards Scholarship at Texas A&M University-Corpus Christi Scholarship at Universidad de La Sabana Distinguished Student - Economics and International Finances: nominee Distinguished Student - Computer Science Engineer: nominee Distinguished Student - Computer Science Engineer: winner August 2016 – May 2018 January 2010 - August-,--Spring, 2014-Fall 2014-1 Additional Experience Teacher’s assistant Texas A&M University-Corpus Christi Assistant in Training and Organizational Climate Universidad de La Sabana January 2017 – August 2017 Corpus Christi, Texas July 2015 - December 2015 Chía, Colombia Teacher’s assistant: Project Selection Universidad de La Sabana January 2015 - June 2015 Chía, Colombia Teacher’s assistant: Project Management Universidad de La Sabana January 2015 - June 2015 Chía, Colombia Teacher’s assistant: Programming Universidad de La Sabana Teacher’s assistant: Macroeconomics Universidad de La Sabana January 2014 - December 2014 Chía, Colombia January 2012 - June 2013 Chía, Colombia