Nathalia Bianca D. Mercado
Brgy. Calios, Sta. Cruz Laguna
Mobile No.:- /-
Email Address:-
CAREER OBJECTIVES:
a. To be in a position that would utilize my acquired knowledge in an environment where I could be of value and provide opportunities for growth and self-improvement
b. To use my skills in the best possible way for achieving the company’s goal
c. To enhance my professional skills in a dynamic and fast paced workplace
d. To obtain a responsible job with an opportunity for professional challenges
EDUCATION
- semesters – AB Communications
Union College
Sta Cruz, Laguna
2011
1 semester – AB Mass Communications
Lyceum of the Philippines University
Batangas City, Batangas
- – High School
University of Batangas
Batangas City, Batangas
- – Grade School
University of Batangas
Batangas City, Batangas
PERSONAL DATA
Date of Birth March 27, 1995
Place of Birth Batangas City
Height 5’4”
Nationality Filipino
Civil statusSingle
SKILLS/SUMMARY OF QUALIFICATIONS
1 Communication: Good written and verbal communication skills via email, phone and direct customer assistance
2 Time management: Ability to organize and plan efficiently to keep track of timelines, meeting all deadlines
3 Attention to detail: Strong attention to detail, highly organized and careful
4 Technology: Advanced experience with computers, phones and a variety of office equipment including Microsoft programs and Google documents
5 Experience in handling data and provide necessary documents and all pertinent customer data using client prescribed form to the productivity requirements of the client
Work Experience:
Chrishen’s Contact Center – Telesales Representative
December 2013-February 2014
August 12, 2014- February 2018
Custech Contact Center – Assistant Team Lead
January 2019 – January 2020
References:
Available upon request.
I hereby certify that all above mentioned details are apt and correct.
