Natasya Astrid

NATASYA ASTRID 4/23/2025 Address: Jalan Taman Malabar 1, Blok J-32. Taman Giri Loka, BSD, Tangerang, Indonesia Telephone: - E-mail:- OBJECTIVES Seeking a Business Team Leader position to leverage 12+ years of experience in Sales, Business Development, and Operations, with a focus on delivering efficient and effective client support. E D U C AT I ON S t e n d e n U n i v e r s i t y, L e e u w a r d e n , T h e N e t h e r l a n d s 2007 – 2011 Bachelor of Hotel Administration Exchange Program: Spa Wellness & Thai Holistic at Bangkok, Thailand Sekolah Global Jaya, Jakar ta, Indonesia 2003 – 2007 Junior High School & High School Diploma D e l i a S c h o o l o f C a n a d a , H o n g Ko n g , H o n g Ko n g S A R 1998 Elementary School Diploma NATASYA ASTRID EXPERIENCE Corp. Secretary, Finance, HR & Operations | P l a n B (PT. Permakultur Lanskap Berkelanjutan Indonesia), Jakarta April 2024 – present  Ensure the company's financial health, manage bookkeeping, invoicing, payroll, and financial reporting.  Oversee employee-related processes, including onboarding, payroll coordination, compliance with labor laws, benefits administration, and maintaining HR records.  Schedule appointments, meetings, and travel arrangements for executive and team members.  Prepare and edit documents such as reports, memos, and presentations. Business Development & Operations| K r e d i t e k F i n a n c i a l A c c e s s, Jakar ta May 2021 – present  Managing the business development team, leading and direct the development of implementation of the company’s strategic plan, annual business plan and budgets.  Monitor and evaluate performance to generate a healthy portfolio of clients on weekly & monthly basis.  Manage and maintain relationships with current and potential MFIs (Micro Finance Institutions) and other stakeholders.  Monitoring income and expenses, to ensure the company’s organization is on track with business performance, and report to shareholders.  Supervise the hiring process by recruiting and interviewing new employees. General Manager | G o t o m a l l s . c o m , B a l i & J a k a r t a September 2021 – June 2023  Overseeing daily business operations for 15 employees across Bali and Jakarta offices.  Developing and implementing growth strategies for all of the sold products across the website. To improve the daily revenue, tackling everyday issues together with teams consist of R&D, Marketing, and IT.  Evaluating performance and productivity.  Research and identify growth opportunities, to have meetings with potential partners in similar business industry (i.e., shopping malls or game voucher distributors)  Generating reports and giving presentations directly to the owner and shareholders. Page 2 NATASYA ASTRID Business Development Manager | A i r y Ro o m s, J a k a r t a October 2017 – June 2020  Ensuring good pipeline in hotel acquisition by setting up individual work target.  Initiate good relationship with hotel partners in professional manner.  Coordinating across department for speedy acquisition to process and enable Airy Rooms launching for hotel partners.  Maintain customer relationship, constant monitor & provide analytic report  Conducting sales presentation to potential clients and deliver business solution to solve the hotel partner’s needs. Corporate E-commerce Manager | Pa r a d o r H o t e l s , J a k a r t a March 2017 – September 2017  Responsible for optimizing the revenue for the individual hotels.  To manage the web functionality adapting based on new technologies driving visibility against competitive sets, key demand generators and targeted customer types.  Working with Corporate Digital Marketing Manager whilst reviewing and managing pricing via the distribution channels ensure parity is achieved driving conversion.  To communicate with hotel-related-personnel to ensure all online promotions / programs are fully understood and implemented to maximize on revenue opportunities. Business Development Manager | E Z TA B L E , B a l i & J a k a r t a September 2016 – March 2017  Developing qualified strategy of potential restaurants to be acquired  Improve new business products matrix to optimize profit  Expanding market network  Maintain customer relationship, constant monitor & provide analytic report  Being a team player with multi countries Operations Manager | C E O S U I T E , J a k a r t a May 2016 – September 2016  Implementing and monitoring of operations system, standard and process  Logistic and budget management  Managing third party / vendor / supplier  Client Invoicing  Center Team Management Page 3 NATASYA ASTRID Coordinator Hotels | B o o k i n g . c o m , B a l i & J a k a r t a May 2013 – April 2016  Building productive relationships with partners to ensure the best availability and rate structure.  Identify commercial opportunities for hotels that will improve business  First point of contact for key local accommodation partners  Looking after IT/administrative related tasks Reservation Sales | T h e M u l i a , M u l i a Re s o r t & V i l l a s, B a l i December 2012 – May 2013  Handling queries for transient reservations, converting many of the calls as possible into confirmed reservations  Follow sell strategy as determined by Revenue Manager, listen and communicate effectively with wide range of calls; close the sale in accurate and efficiently  Providing overall reservations support for the hotel Spa Supervisor | T h e L a g u n a , a L u x u r y C o l l e c t i o n Re s o r t , Bali December 2011 – December 2012  Working closely with the Spa Manager to ensure smooth operation of reception and exceptional international guests  Helping the Spa Manager to re-open the new Spa Center, introducing the team to their new Spa Management System – giving effective training, cashier protocol and scheduling  Inspire and maintain exceptional guest service SKILLS  Microsoft Office, Fidelio, Opera, GroupMail, SPSS, Google Suite, SiteMinder, LOS (Loan Originating System) INTEREST  Food, Travel, Books, Technology, Languages, Entrepreneurship, Movies, Dogs & Sports, Internet Page 4