Natasha Van Rooyen

Natasha Van Rooyen CURRICULUM VITAE Cape Town, South Africa | Mobile: - | Email:- INTRODUCTION Availability/Preferences Immediately available for work. [Permanent/Remote/Part-time projects] Languages: English and Afrikaans (native spoken and written) Overview: ▪ Multi-skilled experience in various sectors of industry: o Engineering; Maritime; and Space sector. o Business processes, business intelligence, operations, supply chain, office automation, Info- and Edu-tech. o Further and Higher education. o Financial services and banking. o Law-enforcement services. o Road freight/logistics and transport. o Non-profit organisations. ▪ Member of South Africa Women in Science and Engineering (SAWISE) ▪ Member of Women in Green Hydrogen (WIGH). ▪ Guest Lecturer: African Space Leadership Institute ▪ Affiliate member: Space Sustainability Task Force - American Institute for Aeronautics and Astronautics (SSTF-AIAA) Expertise - Experience in organisation development for multiple industries. - Experience in compliance management at sector-level, including SMMEs, and Corporate (e.g. risk assessment, policies and procedures, controls, training, auditing, communication, and oversight). - Design, development, monitoring and evaluation of ISO standards and quality management systems (QMS); including technical and learning solutions. - Set-up of frameworks/infrastructure/ecosystems using systems and design thinking. - Collective leadership principles around constant improvement, innovation, and sustainability. - Multi-national and multi-cultural project management. KEY EXPERIENCE Freelance Consultant Dec 2021 – present Implementing quality management, standards, sustainability tools and practices in diverse sectors. ▪ Current research: Space Industry Dynamics Index (SIDI). ▪ August 2024: Lectured for the African Space Leadership Institute (ASLI) on my research series - ‘Africa’s Space Identity’ ▪ April 2024: Contracted by Sea Safety Training Group (SSTG, a division of TRU-4 Group) to evaluate and transition their Artisan Trades offerings from Maritime to private business sectors and align to QCTO requirements. Developed the Gap Year Business Plan for Trades candidates aligning to the Blue Oceans Economy. ▪ 7 March 2023: Authored a Position Paper for the MERSETA – ‘Mitigating anti-competitive behaviours in the South African Engineering: Lift, Escalator and Passenger Conveyor industry’. Covering the lack of fair access to Trade Testing. ▪ Jan 2022: Contributed to requirements analysis panel for South African National Space Agency’s (SANSA) project involving establishing national Space Infrastructure Hub (SIH) for South Africa. NATASHA VAN ROOYEN – RESUMÉ | 25 February 2025 Mobile: - / Cape Town, South Africa KEY EXPERIENCE, continued Finishing Touch Projects (engineering) May 2016 – September 2023 Freelance Consultant October 2015 – May 2016 Chief Information Officers Forum May 2015 – October 2015 African Institute for Mathematical Sciences (AIMSNEI) February 2013 – April 2015 Freelance Consultant June 2005 – January 2013 Managing Quality Management principles and frameworks in Maritime and Engineering sectors. ▪ Integrated SHEQ compliance protocols into operations. ▪ June 2022: Position paper helped set up a national steering committee with MerSETA around elevator engineering sector skills and compliance challenges. ▪ 2021: In OEM partnership with USHIO Europe: Part of SA’s first engineering design team reviewing safe-use practices for the far-UVC 2222nm ultra-violet disinfection component. ▪ April 2020: Guided compliance aspects in negotiating international SLA contract for servicing of marine elevators – the only certificated company in Western Cape inspecting marine elevators. (The only approved marine lift engineer for the SA Agulhas II, a proudly South African research vessel.) ▪ August 2019: Attended the UCT SpaceLab ‘Space and Society’ programme representing industry and Artisan Trades - considering the transferable skills capacity of trades to the space industry value/supply chain. ▪ April 2016: Helped establish Cape Town’s only woman-owned elevator engineering company to finalist in the Department of Economic Affairs CTFF awards. Organisational Development Consulted on organisational development projects, compliance and business process strategies in the realm of information management, systems integration, and high-level problem mapping. Head of Quality Management & Operations Responsible for accreditation, process development and operational model within a new business structure. Information Management Specialist [Executive Secretariat] ▪ Reporting directly to institution President Thierry Zomahoun and Prof. Neil Turok ▪ Mapping how the organisation works (interconnectivity of elements, people, systems, reinforcing loops) – addressing its flow, operations, and analysis for the Institute’s global science network. ▪ Established information, operational and people management practices for the AIMS Secretariat in Cape Town. ▪ Facilitated/supported diplomatic missions by government and scientists to AIMS. ▪ Modelled the African Institute for Mathematical Sciences (AIMS) global chart of accounts; and the pan-African postgrad AIMS-Mastercard programme in mathematical sciences. Business Analyst ▪ Medical intranet system analysis, CALIMED (Dr T Vanrullen, Marseilles, France): Business modelling and process mapping. ▪ Offshore crewing (Mariners Offshore Limited): design of ISO compliance business processes, brand development. ▪ Commissioned by TIPPS Focus to develop South Africa's first accredited Business Analysis skills programme. ▪ Customer network optimisation (Fintouch Projects, engineering): Research and development of collaborative network of market opportunities to further enable business targets. Page 2 of 6 NATASHA VAN ROOYEN – RESUMÉ | 25 February 2025 Mobile: - / Cape Town, South Africa KEY EXPERIENCE, continued ROIL Services April 2003 – June 2005 Sole Proprietor (Organisation development and sector analysis) ▪ Research, design, and development of quality management systems for small, medium and large companies. ▪ Mapping and modelling of business strategies, compliance and development of portfolios of accreditation. ▪ Clients: WesBank, FNB, SA Transport sector, U-Can Institute, Providence Coaching Systems (USA). Adult Development Programmes (ADP) Oct 2001 – March 2003 FirstRand Group (Head Office) April 2001 – August 2002 Business Development Manager Start-up skills development agency established and operational within a 6-month period - on behalf of Joint Education Trust (USA). Group Skills Manager, FirstRand ▪ Developed quality management systems, monitoring and evaluation processes for six Banking business units of FNB, RMB, FNB Rural, FNB Audit, WesBank, Momentum. Received two national service excellence awards as a Head Office support. ▪ Strategised, planned, monitored, and evaluated learning and compliance-related data and initiatives for 36 FirstRand business units, i.e. FNB, WesBank, RMB, EBucks, Ansbacher, Rand Merchant Bank, Momentum, Discovery, etc. ▪ Counselled on career pathways for senior executives. ▪ Established preventative and corrective checks and audits relating to quality management; and addressed sponsorship needs, such as business skills solutions, and advising on regulatory processes. ▪ Managed a quality management policy that addresses the requirements, expectations and needs of the relevant quality assurers (e.g., Financial Standards Board, Education and Training Quality Assurer), customers, stakeholders, communications, and organisational goals. First National Bank H/O Learning Division June 1998 - August 2002 Researcher, Designer, Developer & Lecturer ▪ June 1998 To January 1999: Lecturer/Facilitator: Bancassurance, Unit Trusts, Frontline, technical and OS workshops, service delivery workshops and long courses, evaluation, and reporting of Learning. ▪ February 1999 To April 2001: Learning researcher & designer, Customer interaction skills Interventions, employee Self Service Intranet, ABET. WesBank Gauteng CSC August 1991 – May 1998 Records and Securities Supervisor ▪ Lead the First National Bank (WesBank) Information & Securities Specialist Team in achieving its first 10/10 audit rating. ▪ Analyse, problem-solve, implement, and manage high risk service-related operations, document management and security objects. First National Bank Randburg Branch December 1989 - July 1991 Service & Accounting consultant General service-related duties - Balancing and management of cheque book safe, ATM facilities, Foreign Exchange, Investments, Ledgers Page 3 of 6 NATASHA VAN ROOYEN – RESUMÉ | 25 February 2025 Mobile: - / Cape Town, South Africa MAJOR PROJECTS & RESEARCH Research project: Space Industry Dynamics Index (SIDI): A mathematical model evaluating a nation’s space identity A mathematical model to represent and compare the dynamics of the industry in different countries – one that provides valuable insights into the current state of a country's space sectors. Research Paper: A South African Spaceport - Considering quality management systems, international standards, sustainable development goals, the Law Oct 2024: The SA National Space Strategy (2008) outlines South Africa’s goals to becoming a key player in the global space industry by building capabilities in satellite development, space science, and infrastructure. Included in this long-term vision of building a national space capacity, are efforts to establish plans for a spaceport. Research Paper: Africa’s Space Industry Value Chain and the Sustainable Development Goals September 2024 (University of Cambridge): Recommendation for establishing a SDG-Space Value Chain framework that can help ensure national space activity policies are in line with international obligations to ensure that all industry activities are safe, sustainable, and compliant. Position paper: Africa’s Space Identity: A Catalyst for Sovereign Development and Progress June 2024 (African Space Leadership Institute): Explores the concept of Africa’s space identity, examining its potential as a catalyst for sovereign development and progress. It delves into the integration of indigenous knowledge with modern space technologies, emphasising the importance of sustainability, accessibility, and affordability. Position paper: Mitigating anti-competitive behaviours in the South African Lift, Escalator and Passenger Conveyor industry March 2023: Position paper on the Lack of fair access to Trade Testing. Lift Mechanic occupation mapping and state of the sector (stakeholder relationships and data nodes). Accepted by the Research arm of MerSETA as basis for the setup of a sector-level steering committee to address wicked problems in the elevator engineering industry. Space Industry Working group, University of Cape Town SpaceLab 19-24 August 2019 - Towards an African Space Agency: working group covering historical and current economic, political, military and regulatory drivers for space activities in Africa. Quality Management Policy and Procedures: FirstRand Group and other sectors First National Bank (FNB); FNB Rural, FNB Audit & Forensics WesBank; Rand Merchant Bank, Ansbacher; U-Can Coaching Institute; WesBank Leadership Program; Liftech Engineering; Providence Coaching Systems (USA); Da Vinci Institute for Tech Management; Finishing Touch Projects (Pty) Ltd. Learning Design and Development: Business Analysis Programme SA's first Business Analysis education Programme: Research, design and development of materials and modelling objects for unitstandards based FET Business Analysis Programme for TIPPS Executive training, JHB. Research Paper: The state of ICT relationships in the Western Cape: A systemic approach 2010: An examination of the interrelationships of the environment, bodies, concepts, and activities, including questions in the ambit of W/Cape information technology. (Forum discussion of the Research Showcase of 7 December 2010 between Council for Higher Education, Cape IT Initiative, IT stakeholders and the four major Universities in W/Cape.) Research Paper: Systems Thinking Modelling Ontology Research paper: An iterative process mapping of model-related items for organisational and knowledge management. Research Paper: Axiom scheme for modelling in systems thinking. The Introduction of a modelling ontology in systems theory - a transdisciplinary document, drawing concepts from systems theory, organisational theory, axiomatics and ontology. Research Paper: The Triple Helix conceptual exploration Positing organisation structures and propositions of operational, transactional, and contextual environments. (Commissioned Paper, da Vinci Institute) Page 4 of 6 NATASHA VAN ROOYEN – RESUMÉ | 25 February 2025 Mobile: - / Cape Town, South Africa SPECIALIST ASSOCIATIONS ▪ Affiliate member: American Institute for Aeronautics and Astronautics - Space Sustainability Task Force (AIAA-SSTF) ▪ National Money Laundering Steering Committee 2001-2 (ABSA, Standard Bank, FNB, Nedbank) ▪ SA Women in Science and Engineering (SAWISE) ▪ FirstRand IT Project Steering Committee, BankSETA/FNB and Training Committee 2001-2 ▪ Member of Women in Green Hydrogen (WIGH). ▪ Honorary Reporter 2023-24 – appointment by the Korean Culture and Information Service (KOCIS). Financial Services Industry Standards Generating Body (SGB) 2001-2 ▪ ▪ National Bank Sector Authority Learnership Committee 2000 ▪ SpaceLab (University of Cape Town) ▪ ▪ Institute for Futures Research, USB (IFR) 202023 Cape Information Technology Initiative (CITI) member (2010) ▪ South African Police Service Covert Reservist female Constable, SANAB, Johannesburg (1993-94) ▪ Machine Intelligence Institute of Africa (MIIA) Speaker Invitational, publications & articles: ▪ Lecturer, African Space Leadership Institute (ASLI): ‘Africa Space Identity’, August 2024 ▪ The Triple Helix: Research & development study (Commissioned Paper, 2011) Positing organisation structures and propositions of operational, transactional and contextual environments. ▪ Software Week 2012 Conference, Cape Town, October 2012 ▪ National RPL Conference 2002, Cape Town, November 2002 (Represented the Joint Education Trust as host to Chicago-based CAEL) ▪ MERSETA SDF and IT Session 2003, Cape Town ▪ International PMA Conference 2004, Cape Town - Developing an Information Infrastructure for Technical and Learning Organisations. ▪ Cape Town Argus 3 March 2004 - article, business section "Profit equals People" ▪ Knowledge Resources authored portfolio: ‘Developing QMS’. ▪ Focus Magazine - PMA International Conference ▪ Voluntary work: Somerset West Holiday Reading Programme, mural painting for underprivileged schools, and social media support for Melkbos Animal Care. EDUCATION Area of Study Institution Time period Sustainable Development Goals and the Law University of Cambridge, Hughes Hall, Lucy Cavendish College Aug - Sept 2024 Sustainability, the Wealth Economy, and the Law University of Cambridge, Hughes Hall, Lucy Cavendish College Sept 2023 Space and Society [Space sector continued Professional Development Program] University of Cape Town: SpaceLab (Prof. P Martinez, Secure World Foundation; Dr Annette Froelich – COPUOS). Safety, Health, Environment & Quality practices (ASHEPP) National Occupational Safety Association (NOSA) Sept 2016 Safety, Health and Environment Representative Course National Occupational Safety Association (NOSA) July 2016 Investing in Early-Stage Growth Companies University of Cape Town, GSB, Deloitte May 2016 Technology Management and Innovation (Distinctions) Master of Science (MSc) credits: The da Vinci Institute for Technology Management. 2019 2008 – 2011 Page 5 of 6 NATASHA VAN ROOYEN – RESUMÉ | 25 February 2025 Mobile: - / Cape Town, South Africa EDUCATION, continued Area of Study Institution Time period Talent Assessment and Moderation; Design of KPAs, KRAs and Job descriptions. Competency International (FNB sponsored learning) 2000 Managing sector-level talent and people development strategies Financial Services and Banking sector workshop: Sector Education and Training Authority 2001 Master Facilitation; Curriculum development; business analysis; sector mapping; construction and engineering principles; project management; complexity analysis. Self-directed learning interventions: FirstRand Group, Financial Services, Engineering industry, NPO sector. 1999 present Information Mapping® professional (Modelling, mapping for learning and technical purposes.) Information Mapping® International Industrial Psychology, Sociology, Communication Bachelor of Arts (BA) credits: University of South Africa 1997 – 1999 Criminal Law I & II, Policies, Procedures & Administration. South African Police Service (Covert Reservist female Constable, SANAB, Johannesburg) - Randfontein High School Senior National certificate, Humanities studies 1986 – 1990 1999 Page 6 of 6