Natasha Miteva

Natasha Miteva Operations and Project Manager Profile Enthusiastic, dedicated and resultsdriven marketing and content professional with deep knowledge and ability to turn requirements into reality with well-designed marketing and content solutions. Focused on constant professional growth. Language Macedonian | English Contact --in/natasha-mitev-b696b269/ Njudelhiska 4, Skopje, Macedonia Skills Project Management | Product Management | Operations Management| SOP | B2B | B2C | Social Media | SEO | Email/Drip Marketing | Lead Generation | Academic History Content Writing | Article/Blog Writing | Proofreading | E-commerce Software, Communication, Management and CRM Systems WordPress | Shopify | Zeplin | Figma | Photoshop | Illustrator | Canva | ClickUp | Asana | Trello | Slack | Zoom | Skype | Active Campaign | Go High Level | Drip | Kajabi | MailChimp | Get Response | TeamView | AnyDesk Ss. Cyril and Methodius University of Skopje Master of Arts in Public Relations 2015 - 2017 Ss. Cyril and Methodius University of Skopje Bachelor's of Journalism 2012 - 2015 Project Integratior/Operations Management Goldie Agency 2022 - 2023 Professional Career Chied Operating Officer Generation Success 2023 - Present Responsibilities Develop, implement, and review operational policies and procedures. - Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customerservice standards; resolve problems; complete audits; identify trends - Analyze and improve organizational process and workflow, employee requirements, implement changes - Ensuring the systems, processes and tools are aligned for operational effectiveness and Operation Management Responsibilities Develop, implement, and review operational policies and procedures. Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customerservice standards; resolve problems; complete audits; identify trends Analyze and improve organizational process and workflow, employee requirements, implement changes Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures Recruit, select, train, assign, schedule, coach, counsel, and discipline employees Oversee budgeting, reporting, planning, and auditing. Project Management Responsibilities automation Setting up meetings with the team, leading those - Ensure the systems and processes are followed meetings and helping the team solve their by the team, through SOP's, videos and other problems learnings to enable them to be educated on them Creating tasks for the team using ClickUp to use them effectively Follow Up on each task to make sure it's - Ensure that our tools are set up for the completed to satisfaction organization to maximize ROI and ROE - Maintain a safe and healthy work environment by - Ensuring a program management culture and Project Manager/ Content Manager and Marketer DigitalOnda good practices including backing things up 2020 - 2022 establishing, following, and enforcing standards and procedures - Organizing events to increase staff motivation and engagement Project Management Responsibilities Manage regular correspondence with clients as their primary contact Setting up meetings, keeping them updated, asking them for needed items or input. Taking their changes requests, notes, meeting comments, etc. and turning them into tasks for the team using ClickUp. Following up on each task to ensure it is completed to satisfaction Project Manager/ Content Manager and Marketer DigitalOnda Content Management and Marketing Marketing and Operations Manager Valoso Responsibilities 2017 - 2019 Writes and inserts website copy, sales copy and drip email sequences for leading speakers, consultants and coaches that is representative of a client’s unique offerings, values and point of difference. Proofreads and edits all copy on the site Performs manual website and app QA to ensure usability and functionality across all desktop and mobile devices. Coordinates email marketing from end-to-end that inspires prospects and subscribers to engage. Makes market research and defy buyer persona for the client Works Lead Generation through websites Writes and Publishes articles in magazines and websites all around the globe Works social media marketing - creates ads, writes and designs content for the clients and manages their pages Makes decisions on the marketing budget Prepares by-weekly reports for the clients (from flow creation, copywriting, template design, Creates marketing strategies campaign set up, audience segmentation) Video Production - writes scripts, chooses music Creates and leads marketing campaigns in software and topics for videos like GoHighLevel, ActiveCampaign Develops technical guides and videos for clients for website management Projects JTB Communication Design - company marketing Taipei International Sporting Goods Show (TaiSPO) Projects | Production and Maintenance 2019 - TAITRA Dan Thurmon Taiwan Outdoor Show 2019 - ChanChao Ben Nemtin The Sister Sister Network Events Ben Nemtin | The Bucket List Journal Taipei International Sporting Goods Show (TaiSPO) Joshua Evans 2018 - TAITRA Jeff Barnes Taiwan International Beauty Show 2018 - TAITRA Dante Disparte BioTaiwan 2018 - ChanChao Dr. Kevin A. Jenkins Taipei International Bakery Show 2018 - ChanChao Jennifer Kenny Asia Agritech Expo and Forum 2018 - UBM Steve Cadigan AMPA/POWER Expo and Forum Myanmar 2018 - MoCrazy Strong ChaChao and TAITRA Shay Thurmon Vietnam Foodtech Expo and Forum Wholesome Chaos Doctor Emil Health Evolved Dan Gingiss (remaking the website) Allan Karl (In Progress) Akash Karia (In Progress) Projects Content/Article Writer Tricycle.Ltd 2019 - 2020 Writes articles and blog posts for different business categories Writing deal descriptions/reviews to business content Project Manager/Content Manager for Shopify and WordPress Websites - Upwork DesignPax 2021 - 2022 Taking changes requests, notes, meeting comments, etc. and turning them into tasks for the developer team using Trello Following up on each task to ensure it is completed to satisfaction Public Relations Assistant Chapter 4 Macedonia 2017 Writes and inserts website copy Proofreads all the copy on the site Performs QA to ensure usability and functionality across all desktop and mobile devices. Creates Marketing Strategies Included in stand design decisions Corporate Event Planning Clipping and Media reports Journalist Radio SM 2016 Writes and directs daily news from the country and the world MM Integrator/Business Operations 2X 2022 Creating MM Systems, Templates & Tools Research of Best Practices, Tools & Strategies Help Integrate Tools/Systems w/ Technology Internally @ 2X WordPress Site Manager - Upwork MVI Inc 2021 Site Maintenance and plug-in updates Performs back-up in hosting (wp-engine) and does plug-in updates in a test environment. Adjustment of the main top menu structure Restructure the Top Main Menu Product Pages Clean Up Update Disclaimers on every page. Content creation and update On-Page SEO using Yoast Content and Copywriter - Upwork GiftLab 2021 Writing Articles using AI software named Jarvis Content Writer - Upwork Profit Parrot 2021 Writing Articles on Various Topics - Quick Service Ordering Kiosk, Press Releases, Cannabis Digital Marketing Specialist iStateArt 2019 - 2020 Helps with creating Marketing Strategy Writes website copy Licences & Certificates Udemy Diploma in Digital Marketing 2020 Shaw Academy Diploma in Digital Marketing 2018 EvenTrix Music and Film Events Manager 2017 Brainster.co Diploma in Photoshop 2017