RESUME
Natasha Marie Francis
Prima U1 Condominium, Jalan Penyelenggara U1/73,
Hicom-glenmarie Industrial Park, 40150 Shah Alam, Selangor-
Career Objective
A graduate of BA (Hons) Finance, Accounting and Management seeking a challenging job opportunity in a dynamic
organisation. Possess exceptional interpersonal skills with strong leadership qualities. Process oriented person with innovative
and relevant ideas; adapting to changing situations. Able to speak English and Malay fluently as well as deliver elaborate
presentations. Persevere in achieving goals in a timely manner.
National Broadcasted Interview (Fast-forward to 42 minutes):
https://www.facebook.com/BernamaNewsChannel/videos/-
Work Experience
1.
Ali Health Sdn. Bhd., Business Development Executive, 31/07/2017-Present
Responsibilities within the whole BP Healthcare Group:
Doctor2U
Field
1. Marketing
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
Jobscope
Manage Ecommerce Platform
Sign up E-commerce merchants
Sign up 100s of companies for Corporate Medical Portal (RHB, DHL,
GSC, Hong Leong Bank, etc.)
Manage Corporate Medical Portal including implementation of new
features, marketing material & training
Content writing
Add Boost payment option to app & website + marketing
Coordinate staff/interns to attend marketing roadshows & career
fairs with marketing material
Multiple tutorial video flow plan with graphics team
2. HR
(a) Train all new staff on Doctor2U & its systems
(b) Recruit & interview full time & intern candidates
3. Finance
(a) Payment reports for merchants, doctors, staff allowance and
commissions, intern & part-timer payments, claims & refunds
(b) Ali Health Statistics/sales report
4. Business
Development
(a) Proposals, quotations, process flows, tutorial videos, IT Project
planning & documentation, Project execution & management for
Takaful Malaysia, Prudential, Ammet life, GE, HKL, Parkway Pantai,
Asian Assistance, MAIWP, IJN-multiple projects, HKL, MoH & many
more
(b) Learn & present on systems & softwares to multiple companies (HIS,
LIS, Teleradiology, EMR, CMS, etc.)
(c) Tender documentation & quotation, attend site visit
5. Project
Management
(a) Participated and won the HKL Laboratory Information System (LIS)
tender
(b) Daily meetings and discussion on LIS requirements, workflows and
project execution
(a) Interviews, conference presentations, MC events etc.
(b) Plan MOU signing ceremonies, write speeches & media write-up
6. Public Relations
7. Management
(a) Set & manage KPIs for support team
8. Accounts
(a) Reconcile outstanding payment to merchants
BP Healthcare
Field
1. Accounts/ billing
Jobscope
(a) Debt collection – Manage to help recover 500K+
(b) GL collection to issue outstanding invoices (3 years worth of data)
(c) Invoicing for radiology reporting
2. Marketing
(a)
(b)
(c)
(d)
(e)
(f)
3. Business
Development
(a) Plan out, design UI & create process flows for BP Polo
(b) Wholesale Dental – presentations, sign up & manage suppliers &
clinics, list products, manage portal, payments, train users & staff etc.
4. Operations
(a) Train & manage support team on voucher re-activation approvals
(b) Train front-liners on correct patient registration methods
5. Public Relations
(a) Content writing and checking for company magazine
Sort data for analysis reports to clients
Implement new system for quotation
Create & train staff to crate quotations
Implementation & training of E-voucher system
AIA prepaid vouchers, process flow & payment collection
Proposals & quotations (MoH, MAA Medicare, MinDef, hospitals,
etc.)
(g) Presentation on outsourcing lab services to MoH & HKL
Pharmacy
Field
1. Billing
Jobscope
(a) Digitize, train & manage a team to do quotations & invoicing for
wholesale & corporate clients
2. Business
Development
(a) Wholesale Pharmacy digitization – plan in-app & operational process
flow.
(b) Prepaid vaccination purchase - plan online purchase & operational
process flow
(c) Digitizing patient assistance programmes (Novartis, AstraZaneca,
Merck, etc.)
3. Logistics
(a) Plan, implement & conduct training on Scan & Track app for
pharmacy parcels
2. Ali Health Sdn. Bhd., Business Development Intern, 07/06/16-07/09/16
Responsibilities:
1. Schedule meetings with hotels. nursing homes and insurance companies
2. Present on the app to hotels, nursing homes and insurance companies for partnering purposes
3. Research and pitch ideas for marketing the app
4. Pitch ideas on improving the app
3. Pantai Hospital Manjung, Part-Time Front Desk Finance Clerk, 07/06/15-07/08/15
Responsibilities:
1. Registered patients into the system (F1S1C1EN)
2. Collected payment from patients and recorded it in the system
3. Dealt with any enquiries from patients and visitors to the hospital’s OPD
4. Printed receipt, credit and/or debit notes for patients.
4. NK Associates, Part-Time Assistant Accounting Clerk, 03/14-04/14
Responsibilities:
1. Filed bills and documents.
2. Keyed in data in SAGE Accounting Software.
3. Assisted Senior Account’s Clerk with book-keeping.
4. Ran general errands (Paid bills, purchased stationery).
Education
University of Nottingham- BA (Hons) Finance, Accounting and Management
Graduated July 2017 with a 2nd Upper
Relevant Modules
Financial Accounting, Business Economics, Computers in Business, Quantitative Methods, Business Finance, Management
Accounting and Decisions, Contemporary Economic Policy, Financial Management, Computational Finance, Audit and
Assurance, Taxation, Financial Reporting, Corporate Entrepreneurship & Innovation Management
HELP University- A-levels
1A*, 2B, 1C- Accounting, Mathematics, Chemistry and Economics
Strengths
Sekolah Menengah Kebangsaan Convent- SPM
Accounting: A+
Pendidikan Moral: A
English: A+
Physics: A
Bahasa Malaysia: A
Chemistry: AMathematics: A
Biology: AHistory: A
Additional Mathematics: A-
Strong leadership skills and dedication.
Good communication skills.
Work well under stress and adapt quickly.
Resourceful and takes initiative.
People oriented and sociable.
Extracurricular Activities
University of Nottingham Malaysia Campus-
Fitness Club
Vice President
Zumba Coach
Organizing Chairperson
Organizing Committee
Dollars for Dumbbells
Youreka!-
HELP University
2013
2012
Fitness Club
Head of Events
Zumba Coach
RE: ED Poject
Annual Mathematic Marathon
Annual Parent-Teacher Day Meeting
Annual A-Level Drama Production
Participant
Organizing Committee
Organizing Committee
Front of House Team
UNDP
Member
Kem Kepimpinan Gemilang Gopeng
2012
National Service
March Past Formation
Sekolah Menengah Kebangsaan Convent
2011
School Magazine
Rukunegara Club
Kadet Remaja Sekolah 7
Parliamentary Debate
Editor in Chief
President
Vice President
State
Achievements-
MUET
New South Wales Educational
Assessment Australia- English
EDI Level 2 Certificate in
Book-keeping and Accounts
Band 5
Distinction
Distinction
Skills
Languages:
English
Malay
Mandarin
Tamil
Proficient
Proficient
Beginner
Beginner
Softwares:
Microsoft Word
Microsoft Access
SAGE
Microsoft Excel
Microsoft Powerpoint
F1S1C1EN
Prezi
References
Dr. Lily Manorammah V.J. Samuel
Senior Quality Consultant cum Consultant Pathologist
BP Healthcare
M:-
E:-
Dr. Amila Sirisinghe
Physician
BP Healthcare
M:-
E:-