Natan Martinez

NATAN MARTINEZ V I R T U A L A S S I S T A N T PROFILE Bilingual (Spanish/English) professional with diverse experience in customer service, web design, copywriting, and digital marketing. Passionate about movies, series, and audiobooks, with experience in providing detailed, genuine reviews for various services. I am seeking an opportunity as a content reviewer where I can combine my analytical skills, creativity, and love for storytelling to produce high-quality reviews. Eager to contribute to a dynamic team and grow within the media review industry. PROFESSIONAL EXPERIENCE CONTACT Virtual Assistant - Freelancer | 2020 - Present - Assisted with various freelance projects, including copywriting, web design, data entry, and research. Provided support in daily administrative tasks for clients. Digital Marketing - Quality Assurance MAX (Music Audience Exchange)| 2017 - 2020 Identified issues in marketing campaigns and provided data-driven solutions to improve performance. Collaborated with team members to ensure high-quality execution of marketing strategies. Bilingual Customer Service Agent Telus (Canada) & DirecTV| 2014 - 2017 Managed customer inquiries regarding products, services, and company information. Provided support in both English and Spanish, ensuring customer satisfaction and issue resolution. San Salvador, El Salvador EDUCATION Bachelor of Theology: Anthropology Assemblies Of God University, El Salvador 2013 – 2018 SKILLS Bilingual: Fluent in Spanish and English Detail-Oriented and Analytical Media Review and Analysis Copywriting and Content Creation Web Design and Digital Marketing Customer Service and Communication Time Management and Attention to Detail