Natalie Selby

- Natalie Selby - IN A NUTSHELL A hardworking individual, who enjoys helping others to succeed. Excellent verbal and written communicator who can work with any age or demographic of person. Fast learner that can pick up new systems with ease. KEY SKILLS - Critical thinker - Tech savvy - Empathetic - Excellent communicator - Acute attention to detail - Driven - Organised and logical - Adaptable - Self-aware RELATED EXPERIENCE MINISTRY OF HOUSING AND URBAN DEVELOPMENT | PROCUREMENT ADVISOR JUN 2021 - PRESENT The Ministry of Housing and Urban Development is responsible for strategy, policy, funding, monitoring and regulation of New Zealand's housing and urban development system. In my role I am responsible for advising and assisting the business on how to purchase goods and services within the framework of the Government Procurement Rules in the fastest and easiest way. Content writing and reviewing • Creating, implementing and regularly reviewing guidance, templates and processes • Preparing procurement documentation associated with going to market • Reviewing contracts for sense and accuracy of information Business advice • Responding to procurement and contract queries from the wider business Relationship management • Building and maintaining relationships with internal business groups and external suppliers LAND INFORMATION NEW ZEALAND | OPERATIONS ADVISOR, OVERSEAS INVESTMENT OCT 2018 – JUN 2021 The Overseas Investment Office is a regulatory function that ensures responsible overseas investment in New Zealand. My team’s primary function is to provide operations advice and support internally, and engage and support external stakeholders. I have directly contributed to: Knowledge management • Creating and maintaining effective knowledge management systems (primarily Confluence) • Creating, documenting and implementing guidance, templates and processes • Reviewing information to ensure it remains relevant and accurate Leadership • Improved team efficiency and virtual visibility by consolidating various working spaces into a central hub to share information and work priorities [UNCLASSIFIED] - Natalie Selby - • Leading daily catchups focussed on workloads and priorities, and resolving any pressure points or needs through reallocation or expectation management • Creating and managing a team skills matrix to accurately capture existing skills, identify skill gaps, and implement priority-based training • Providing encouragement and feedback to ensure that our reputation is positive, and a healthy team culture is maintained Customer engagement • Updating guidance and website content to be more understandable and accessible • Providing sound advice in a professional and timely manner • Planning workshops and gaining feedback to inform education needs for customers and areas for improvement within the office LAND INFORMATION NEW ZEALAND | COORDINATOR, MINISTERIAL SUPPORT AUG 2017 – OCT 2018 The role of the Ministerial Support team is to ensure a smooth flow of information between the organisation and the Minister’s office. I directly contributed to: Knowledge management • The continual review and improvement of processes, templates and guidance material to enable the organisation to provide high-quality and timely information Information management • • Maintaining accurate records Providing data and insights to inform organisational objectives e.g. business performance, government processes Quality advice • Preparing the Minister’s weekly status report • Preparing ministerial responses and responding to general queries • Reviewing briefings, amending as necessary, and returning to authors with feedback if concerned with the quality or accuracy of advice • Writing and delivering training sessions to the organisation • Providing expert advice and support across the organisation Relationship management • Building a high level of confidence with the Executive Leadership team through maintaining a positive relationship with the Minister’ office, and keeping them informed of risks and trends • Maintaining good working relationships across the organisation by setting clear expectations, and managing issues professionally and appropriately GBL PERSONNEL | TEMP MAY 2016 – AUG 2017 Land Information New Zealand | Coordinator Ministerial Support As above. Land Information New Zealand | Project Administrator Nov 2016 – Aug 2017 Aug – Dec 2016 [UNCLASSIFIED] - Natalie Selby - In this five-month placement I was the personal assistant to the Programme Director, and supported the wider team with as needed. Land Information New Zealand | Coordinator Location System In this five-month placement I assisted the business group with their core needs such as managing documentation and reconciling reports. Jun – Nov 2016 Ministry of Transport | Varied role In this three-week placement I assisted in the production of the Ministry’s estimates document by editing and formatting responses from internal and external parties. May – Jun 2016 ALEXANDERDORRINGTON LAWYERS | LEGAL SECRETARY JAN 2012 – FEB 2016 My core responsibilities included assisting three partners and four legal executives with their caseloads. This included preparing and editing contracts, letters, statements, and other documents. I was also responsible for updating and maintaining complex development spreadsheets and ensuring all documentation on file was accurate and up to date. Other duties included maintaining client files, completing monthly invoicing, and planning and organising staff events. ST JOHN | FIRST RESPONDER JUL 2020 – PRESENT My role as a First Responder is to provide care and treatment to patients as they require. I am also trained to treat life-threatening conditions until more advanced treatment can be provided. In this role I: • Communicate with a wide range of people, catering my approach and language to who I am dealing with. • Remain calm and use my judgement to make clear decisions under pressure. • Act with the best interests of the patient in mind. CHANGEMAKERS RESETTLEMENT FORUM | VOLUNTEER DRIVER MENTOR MAR 2020 – MAR 2021 The Open Road programme matches former refugees with volunteers who teach them how to drive and help them work toward passing their Restricted Licence test. This aids their access to securing employment, and their ability to live independently. As a mentor I have a high level of responsibility and duty of care to my student. While we are driving I am constantly assessing the situation to provide clear instructions, advice and feedback, and intervene if required. After our lessons I reflect both alone, and with my student, to adapt my approach – thus ensuring they are getting the best out of their time with me. [UNCLASSIFIED] - Natalie Selby - EDUCATION ● New Zealand Certificate in Emergency Care (First Responder) | 2020 St John, Wellington ● Regulatory Compliance (Core Knowledge) Level 3 | 2019 The Skills Organisation, Online learning ● Certificate in Small Business Management | 2017 Te Wānanga o Aotearoa, Wellington ● Legal Executive Diploma | 2016 Open Polytechnic of New Zealand, Distance student ● NCEA Level 3 | 2010 Pakuranga College, Auckland REFERENCES Available on request [UNCLASSIFIED]