Experienced administrative and customer service professional with over 9 years in healthcare support, specializing in remote operations. Proven track record in provider data management, client coordination, and virtual front desk services. Skilled in handling high-volume email communication, updating and verifying provider records, and offering compassionate, solution-driven customer support — all in fully remote settings. Highly proficient with digital tools and systems, adaptable to different platforms, and self-motivated in managing tasks independently. Known for maintaining accuracy, confidentiality, and consistent productivity in remote work environments.