With extensive experience in both customer support and retail management, I bring a versatile skill set and a proven track record of driving success. As a Customer Support Specialist at Drop Cowboy, I handled live chat inquiries, approved marketing campaigns, and managed identity verification's. Transitioning into retail management, I excelled as a Store Manager at Aeropostale, where I led teams, conducted business projections, and ensured exceptional customer service. At Hollister Co., I achieved significant sales growth as a Store Manager, demonstrating strategic planning and leadership. Throughout my career, I've prioritized efficiency, communication, and adaptability to deliver exceptional results. I am committed to driving growth and exceeding expectations in any role I undertake.