Nasigba Macpepple
$8/hr
Customer Support Specialist | Zendesk | Intercom | Email and Live Chat Support | Available Full Time
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Port Harcourt, Rivers State, Nigeria
- Experience:
- 3 years
Portfolio
- Customer Reached out on Hubspot
- I Replied and and proffered solutions
- I created a ticket on Hubspot
- I created a task on Hubspot
- I documented a detailed internal email log
- I resolved the billing issue promptly.
- I closed the ticket
- Cutomer Support on Zendesk
- Reply to customer query
- Customer Suppoet on Zendesk
- Customers reply after smooth resolution
- A customer reached out on Zohodesk
- The ticket was assgned to me
- I offered solutions to his problems
- I replied quickly to the customer
- The customer confirmed that his reset worked
- I made sure to stay in touch with the customer
- I responded and marked the ticket as closed
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