Narvilyn Agpawa

 Narvilyn C. Agpawa Address: 202 Bonaventure Condominium Himlayan Rd. Tandang Sora, Quezon City Manila, Philippines Contact numbers:-/- E-mail address: - OBJECTIVE Contribute my knowledge and skills that I acquired as a Computer Technology Graduate and Customer Service Representative to ensure my dedication to the duties and tasks to be assigned to achieve goals and objectives that will guarantee more success in the corporate world. WORK EXPERIENCE VHA Manila (April 2015 – Mar 2020) Customer Service Representative We receive phone calls based in Queensland Australia and provide shuttle service. We handle inquiries, book them for seats, update existing transfers, cancel a service and send manifest to third party shuttle service, bus status check for theme park and airport transfers. Infinitea – Milk Tea (January 2012 – March 2015) Store Supervisor I handled daily sales, records, employee scheduling and maintaining cleanliness in the store’s premises. We serve milk tea, fruit tea, frappe and other beverages. Convergys Philippines (June 2011 – December 2011) Sales and Service Representative I handled billing issues, processed payments and orders and front-liner for technical support for a mobile account in USA. Herbalife Philippines (April 2010 –May 2011) Weight Loss Coach Responsible in offering nutritional products for those who are willing to lose or gain weight, customer follow-ups and answering inquiries over the phone. COURSE TAKEN WITH SPECIAL TRAINING February 2009Finishing Course for Call Center Agents SEMINARS / CONFERENCES ATTENDED May 2010Asia Pacific Extravaganza September 2004English Lecture Workshop March 2004 STI Job Orientation 2004 February 2003 9th Information Technology Convention EDUCATIONAL BACKGROUND 2005 – 2008 STI College - Cubao Bachelor of Science in Computer Science 2002 – 2004STI College - Fairview Associate in Computer Technology PERSONAL DATA Date of Birth: June 20, 1985 Religion: Iglesia Ni Cristo (Church of Christ) Citizenship: Filipino Marital Status: Single Father: Devin Agpawa Mother: Leonarda Agpawa Sibling: Devy Anne Agpawa REFERENCES Maria Anne Cantara Katy Tiongson Rodelyn Cabante VHA Manila TaskUs VHA Manila Workmate/ Friend Friend Workmate / Friend - - -