Narica Paler

NARICA PALER CUSTOMER SERVICE REPRESENTATIVE EMPLOYMENT BACKGROUND Customer Service Agent Goldenship Marine Services LLC | June 2019 - Dec 2019 - Prepares daily KPI, company's financial reports and office supplies - Responsible for documentation and processing of Import and Export BOE's - Updates validity status of Passports, Visas, Work Permits and Certificates PERSONAL PROFILE I am a professional Customer Service Representative with over 5 years experience in handling multinational clients, and providing excellent customer support and building customer loyalty. Customer Service Assistant Kintetsu World Express Phils, Inc. | Jan 2017 - May 2019 - Assists in Export and Import process and documentation - Distribution of dated checks to customers - Records Preliminary Notice and Formal Claims Account Executive Delbros Waterfront Leasing Co. Inc. | Jul 2014 - May 2016 AREAS OF EXPERTISE: - Assists clients for accreditation process - Looking for prospect clients outdoors - Maintains and develops business relationships to existing and prospect clients - Business Development - Sales - Handling of Claims - Experience in Leasing, Logistics, Forwarding and Brokerage ACADEMIC EDUCATION CONTACT INFO: PATTS College of Aeronautics Bachelor of Science in Tourism Management - - Attended from 2010 to 2014 - Member of PATTS Tourism Society,- - Blessed Luisa School www.fvaconsultancy.com - President of the Student Council (SY-) - Leadership Awardee (SY-) SY- narica-paler-CSR OTHER SKILLS: Parañaque City, Philippines - Great communication and interpersonal skills - Excellent organizational and multi-tasking skills - Strong Work Ethic - Knowledgeable in Japanese and Korean