Narica Paler

Cover Letter Subject: Application for Customer Service Representative Dear Ma'am / Sir, Good Day! As an experienced Customer Service Representative, the advertisement for CSR position with your company sparked my interest. Upon reviewing the qualifications for the said position, I am confident that my experience working in Leasing, Freight Forwarding and Brokerage will be an asset to your organization. Throughout my experience I have gained valuable insight and a solid understanding of the important role that CSR plays in an organization. I have worked with customers to maintain relationships, resolve disputes and escalate issues. Apart from my previous role as a CSR at KWE Phils. Inc., I was also assigned as a Claims Assistant at the same time. To be able to balance being polite and being strict, honed my skills in listening, communication and problem-solving. The short-time opportunity I got from working abroad at Goldenship Marine Services LLC, also broaden my experience in handling multinational clients and by providing impeccable service to them, I was able to spread enthusiasm and positive word of mouth across the community. I have enclosed my resume for a more in-depth illustration of my work history and accomplishments. Thank you for your time and consideration of my candidacy. Sincerely, Narica Paler Email:-Contact No.:-