I help businesses fix complex problems using technology. After 12+ years working with companies like Mercer and Chubb, I've learned that the best solutions come from really understanding what people need - not just what they think they want.
I mainly work with financial services companies going through big changes. Whether you're switching systems, upgrading old platforms, or trying to get different teams working together, I've done it before. I've worked on projects that cut costs by 40% and helped teams get results they didn't think were possible.
What I do is pretty simple: I run meetings to figure out what everyone actually needs, write clear requirements that developers can build from, and make sure nothing gets forgotten. I'm comfortable working with everyone from senior managers to front-line staff, and I'm good at helping business and tech teams understand each other.
I use tools like JIRA and Confluence and work in sprints, but I'm not precious about how things get done - whatever works best for your team. I've worked on insurance systems, super fund platforms, and know how to deal with all the regulatory stuff that comes with financial services.
The projects I like most are the tricky ones where people aren't sure what they want, deadlines are tight, and there's lots happening at once. I enjoy working out the puzzle and helping teams build something that actually works.
If you need someone who can start quickly, understand your business, and help you get things done, let's talk.