Naresa Hussaini

Naresa Hussaini- - 2237 Francisco St, San Francisco, CA Experience PROJECT OPERATIONS MANAGER, FORM + FIELD; SAN FRANCISCO, CA — 08/2019 – 05/2020 • Managed up to 5 projects simultaneously from vision setting, budget and scope planning, milestone tracking to delivery of timely and under budget project closure. • Prospected and qualified inbound sales leads, updated Streak CRM database, scheduled and conducted initial calls with prospect clients, then on-boarded and trained new clients. • Identified client pain points and worked with cross-functional teams to provide ongoing support throughout project. • Planned and executed marketing campaigns and monthly newsletter in Mailchimp. • Managed full procurement cycle by planning, reviewing, awarding, administering, closing out contracts and achieved seamless transitions at all levels of procurement. • Streamlined communication with weekly project health and status reports, updating clients and team members on progress, roadblocks, change orders, and other relevant information. • Collaborated with clients, architects, engineers, contractors, vendors and consultants on interior design and renovation projects with budgets up to $1,000,000. • Leveraged cross training and continuous process improvement to increase productivity and develop personal and team skills. • Advanced working knowledge of Microsoft Office, Asana, Ivy, Streak, Keynote, and Google Suite. FINANCE AND OPERATIONS MANAGER, FOSSA; SAN FRANCISCO, CA — 10/2018 - 08/2019 • Promoted from Operations Manager to Finance and Operations Manager within 7 months for exceeding expectations in HR, Finance and Operations. • Directed day-to-day operations, continuous improvement initiatives, managed 2 direct reports, and supported C-Level executives and managers. • Executed work plans, mitigated risk, determined project goals, requirements, resources, timelines, budgets, and delivered projects within strict timeframes and budget constraints. • Managed financial reporting, A/P, A/R, bookkeeping on Quickbooks, payroll on Gusto, and employee expenses on Expensify. • Established and administered quarterly budget with effective controls to prevent overages, minimizing monthly burn rate by 4%. • Planned and executed successful marketing events, including associated travel for all speakers and attendees, facilities and support services, resulting in 10% ROI. • Developed, managed and executed HR processes, including quarterly performance reviews, performance improvement plans, on-boarded and off boarded employees, payroll administration, company policies, team building events, and other ad hoc HR needs. • Planned and executed company-wide office relocation, subleased previous office, managed space planning and interior design for new office, and negotiated with vendors to reduce project cost by 10%. • Advanced in Microsoft Office, Asana, Jira, Keynote, Google Suite, Notion, and Salesforce operations. HEALTHCARE ADMINISTRATOR, PATHWAYS HOME HEALTH AND HOSPICE; SUNNYVALE, CA — 09/2011 - 10/2018 • Implemented continuous process improvement; generated and analyzed reports for workflow efficiency. • Delivered projects within budget, time parameters and quality standards. • Streamlined office operations and helped employees with day-to-day work and complex problems using motivational and analytical strategies for 5 agency departments at 3 organizational branches. • Monitored, addressed, and triaged patient needs to medical providers, managed clinician schedules and care logistics. • On boarded, off-boarded, and provided ongoing support to patients, patient families, and internal and external medical providers. • Interviewed, hired and trained new employees. • Advanced in Microsoft Office, Epic, and Allscripts applications. Education UC Berkeley Extension - San Francisco, CA — Project Management, Digital Marketing San Jose State University - San Jose, CA — BS: Business and Management