Naomi Azuonye

NAOMI AZUONYE Virtual Assistant| Executive Assistant | Proofreader/Editor Address: Lagos, Nigeria. Tel. Phone: - | Email:- Professional Summary Detail-oriented and highly organized Administrative Assistant/ Executive Assistant with over 5 years of experience providing exceptional support across various industries. Proficient in managing emails, scheduling appointments, data entry, and streamlining operations using modern tools. Adept at multitasking in fast-paced environments while maintaining high accuracy and professionalism. Committed to enhancing workflow efficiency and contributing to the success of dynamic teams. Core Competencies ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Administrative Assistance Ethical Decision-Making Internet Research & Reporting Task Prioritization & Scheduling Email and Calendar Management Basic Graphic Design (Canva) Proficient in Microsoft Office & Google Workspace Strong Verbal and Written Communication Skills Team Collaboration Professional Experience Administrative Assistant​ Kingstrust Hospital, Surulere (Hybrid)​ October 2023 – July 2024 ●​ Scheduled patient appointments and managed medical records, ensuring compliance with healthcare regulations. ●​ Handled patient inquiries and coordinated communication between medical staff and patients. ●​ Prepared reports, organized meetings, and maintained office supplies to support hospital operations. ●​ Assisted with inventory management and ensured timely ordering of medical supplies. ●​ Provided exceptional front desk support, addressing patient concerns and resolving administrative issues. Front Desk Officer/Receptionist​ Kraftah Design Services, Lagos​ August 2017 – June 2019 ●​ Supported daily office operations, including managing phone calls, greeting visitors, and organizing meetings. ●​ Assisted with data entry and documentation, ensuring compliance with company policies and procedures. ●​ Schedule and manage appointments for staff members or departments. Confirm appointments and remind clients as necessary. ●​ Monitor and order office supplies as needed to ensure the office runs smoothly. ●​ Maintain visitor logs and ensure that all relevant documentation is accurately recorded. ●​ Handle confidential information and adhere to data protection regulations. ●​ Work closely with other administrative and operational teams to ensure smooth communication and collaboration. ●​ Assist in coordinating meetings and events. Training Administrator/Administrative Assistant​ Kraftah Design Services, Lagos​ June 2019 - 2023 ●​ Managed email communications and scheduled appointments to optimize team efficiency. ●​ Organized documents using effective filing systems for improved accessibility. ●​ Coordinated travel arrangements and handled student enrollment processes for training programs. ●​ Assisted with event planning and managed school calendars and academic deadlines. ●​ Managed many emails and communications, prioritizing urgent requests and ensuring timely responses. ●​ Assisted in scheduling appointments and meetings, and coordinating calendars to optimize time management for team members. ●​ Provided general administrative support, including preparing reports and handling correspondence as needed. ●​ Coordinated travel arrangements and itineraries. ●​ Managed student enrollment processes, including applications, admissions, and course registration. ●​ Assisted with event planning for school workshops, and trainings. ●​ Managed the school's calendar, scheduling classes, faculty meetings, and academic deadlines. ●​ Managed budgets for various school departments, tracking expenses and assisting with financial reporting. Freelance Virtual Assistant/Social Media Manager​ Saltees Clothing Company​ March 2024 – December 2024 ●​ Manage orders from the website, process payments, and ensure timely delivery. Respond to customer inquiries via email or chat, handling issues like returns, exchanges, or product questions. ●​ Track stock levels, update product listings, and coordinate with suppliers or fulfillment centers. ●​ Organize and respond to emails, flagging important messages for the team. ●​ Help schedule posts, engage with followers, and respond to direct messages on platforms like Instagram, and Facebook. ●​ Maintain accurate records of sales, customer information, and inventory updates. Write and update product descriptions, ensuring they are engaging. ●​ Monitor order fulfillment, track shipments, and update customers on the status of their purchases. ●​ Collect and organize customer reviews and feedback to improve products and services. ●​ Assist in creating and sending out newsletters, promotions, and updates. ●​ Generate sales and performance reports using tools like Excel or Google Sheets. Freelance Social Media Manager​ Dominion City Yaba​ August 2024 ●​ Managed social media accounts, planned content calendars, and scheduled posts. ●​ Collaborated with leadership to align social media strategies with organizational goals. ●​ Edited promotional videos using CapCut to enhance engagement. ●​ Maintained communication with followers to build relationships and trust ●​ Scheduled and monitored posts using Hootsuite to ensure consistent brand messaging Freelance Virtual Research Assistant​ SFTHEVA​ October 2024 – January 2024 ●​ Conducted in-depth online research on various topics, industries, and market trends, gathering relevant data from reliable sources such as websites, academic journals, and databases. ●​ Analyzed and summarized research findings, creating detailed reports, spreadsheets, and presentations for clients. ●​ Assisted with literature reviews and sourcing scholarly articles for academic research and professional projects. ●​ Managed data entry tasks by organizing research results and maintaining an easily accessible database for clients. ●​ Managed client calendars, scheduled meetings, and coordinated follow-up actions based on ongoing research projects. ●​ Utilized tools such as Google Sheets, Excel, and CRM software to organize research data and communicate findings effectively. Executive Assistant ​ Naomi Peris, Australia​ February 2025 – Date ●​ Provide high-level administrative and executive support to the CEO. ●​ Manage emails, scheduling, and communication to ensure seamless operations. ●​ Conduct in-depth market research, competitive analysis, and digital strategy development. ●​ Oversee social media and website research to enhance brand visibility. ●​ Coordinate projects, reports, and strategic planning efforts. ●​ Analyzed and summarized research findings, creating detailed reports, spreadsheets, and presentations. ●​ Utilized tools such as Google Sheets, Excel, and CRM software to organize research data and communicate findings effectively. Volunteer Activities Event Administrator​ Dominion City Church, Lagos State​ September 2020 – 2022 ●​ Create detailed event agendas, including sessions, speakers, and activities, ensuring they meet the event's objectives. ●​ Organized transportation and accommodation logistics, ensuring smooth arrangements for all attendees. ●​ Verifying the accuracy of data entered and cross-referencing information when necessary. ●​ Coordinated the registration process for participants, including managing online sign-ups, payments, and confirmation emails ●​ Handled administrative tasks on-site during the retreat, such as participant check-in, distributing name tags, and addressing any logistical issues. ●​ Oversee the creation of promotional materials such as flyers, banners, and digital content Educational Background ●​ Diploma in Health and Social Care (CLI College, Lagos, 2023) ●​ Certified Basic Life Support Provider ●​ Bachelor of Science in Pharmacology and Therapeutics (Delta State University, Abraka, 2016) Training and Certifications ●​ ●​ ●​ ●​ ●​ ALx Africa – AI Career Essentials (2024) ALx Africa – Certified Virtual Assistant (2024) Diploma in Customer Service (Alison, 2024) Copywriting for Conversions (Alison, 2023) Understanding Autism, ADHD, and Aspergers (University of Derby, 2022) Key Skills ●​ ●​ ●​ ●​ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Experienced with Google Workspace (Docs, Sheets, Drive) Calendar Management and Appointment Scheduling Strong Research and Data Entry Skills ●​ ●​ ●​ ●​ ●​ ●​ Time Management and Task Prioritization Content Creation and File Management Project management tools Proficient in using ChatGPT Video editing (CapCut) Strong understanding of social media algorithms and trends References Available upon request.