Nancy Oyama

I am a highly capable Virtual Assistant with broad experience in administrative support, digital tools, communication, research, and task management. I help individuals, entrepreneurs, and businesses save time, stay organized, and operate efficiently by handling both routine and complex tasks remotely with accuracy and professionalism.

i render my services in many ways.:

Email management (sorting, replying, follow-ups, inbox organization)

Calendar management and appointment scheduling

Data entry, data cleaning, and database management

Document creation, editing, and formatting (Word, Google Docs, PDFs)

File organization (Google Drive, Dropbox, OneDrive)

Meeting coordination, agenda preparation, and note-taking

• Professional email and chat communication
• Customer support via email, live chat, and social platforms
• Handling inquiries, complaints, and follow-ups
• CRM updates and customer data management
• Appointment confirmations and reminders
• Clear, polite, and client-focused communication

I use the necessary Tools:

Google Workspace (Docs, Sheets, Slides, Gmail, Calendar)

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Project management tools (Trello, Asana, ClickUp, Notion)

CRM tools (HubSpot, Zoho, Salesforce – basic to intermediate)

Communication tools (Slack, Zoom, Microsoft Teams)

MY EXPERIENCE

I have supported various clients and projects by managing daily operations, streamlining workflows, organizing digital assets, and providing dependable virtual support. I am experienced in working independently, meeting deadlines, and adapting to different industries including business services, e-commerce, education, and content creation.