Nancy Okafor

OKAFOR NANCY Anambra, Nigeria | --| LinkedIn PROFESSIONAL SUMMARY Highly organized and tech-literate, all rounder Virtual Assistant with strong administrative, communication, and digital skills. Proven ability to manage multiple priorities, maintain confidentiality, and support business operations remotely. Passionate about providing high-quality virtual support and improving day-to-day efficiency. Have an extensive knowledge on CRM tools such as Hubspot, freshdesk, slack, intercom e.t.c that make your day to day business activities simplified and less chaotic. CORE SKILLS Administrative Support • Email and calendar management • Document formatting and file organization • Scheduling virtual meetings and reminders Communication & Coordination • Professional email and chat handling • Communicating with clients, vendors, and team members • Customer service support via live chat and phone Digital Tools & Technology • Google Workspace (Docs, Sheets, Calendar, Drive) • Microsoft Office Suite (Word, Excel, PowerPoint) • Project tools: Trello, Asana, Slack • Video conferencing: Zoom, Google Meet Education & Certifications • IT Support Skills – Digital Witch Community | 2024 • Technical support fundamentals – Coursera | 2025 Additional Skills • Fast learner, adaptable to new tools • Time management & task prioritization • Confidential data handling References Available on request.