Nancy Morrison

NM NANCY MORRISON Mabelvale, AR 72103-/- SUMMARY Detail-oriented Security Specialist adept at managing facility and personnel security. Knowledgeable about premises monitoring, CCTV, screening techniques and defensive tactics. Ready to apply skills and a number of years of experience to a challenging new role. SKILLS Market integrity Operations management Problem-solving Fast learner Highly dependaple Mail sorting Route planning Insured mail procedures Customer service EXPERIENCE Mail carrier / United States Postal Service - Little Rock, AR 09/2013 - Current Case all mail brought in from plant in a timely matter. Organize mail and packages to ensure route gets done on time. Deliver all mail and packages to customers. Responded to all inquiries from the general public in a prompt and professional manner. General Manager / Ez-Mart - Maumelle, AR 06/2008 - 01/2012 Set project timelines and kept teams on task to complete milestones according to schedule. Maintained project quality with a hands-on management style. Incorporated suggested changes to layouts and promotions to drive sales. Hired and trained all new staff. Trained, coached and mentored staff to ensure smooth adoption of new program. Assistant Manager / Wal-mar - Benton, AR 01/1998 - 01/2008 Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand. Immediately addressed problems with customers to promote quick and successful resolution. Handled scheduling duties to ensure that the store was properly staffed at all times. Encouraged the sales staff to cross-sell complementary products and services to customers. Priced merchandise, stocked shelves and took inventory of supplies. Engaged with customers in a sincere and friendly manner. Supervised and directed all merchandise and shipment processing. Followed merchandising guidelines to present visually appealing displays. Responded to customer questions and requests in a prompt and efficient manner. Communicated clear expectations and goals to each team member. Actively pursued personal learning and development opportunities. Completed all daily tasks and special assignments with an efficient and quality-driven approach. EDUCATION AND TRAINING Business management, human resources management University of Phoenix - Little Rock, AR