Nancy Arora

 Nancy Arora E-mail:-Mob: - More than 12 years experienced professional with demonstrated abilities in Sales Support with strong analytical bent of mind and people management skills. Seeking middle or senior level assignments in Sales Support or Finance Project Management with a leading organization of repute in India. Career Objective: Seeking a position in an organization to utilize my skill and abilities where, I can secure a future in accordance to my short and long term goal. Profile Summary: A competent professional with 12 years of experience in sales support domain. A keen strategist with a flair for designing and implementing innovative strategies and interventions for accelerated growth of the organization. An enterprising leader with the ability to motivate personnel towards achieving organizational objectives. Hands-on experience in developing new marketing strategy. Major achievements: (a) Got an opportunity to manage all India sales data at Faro India, SEA and Thailand. (b) Worked on various sales projects for Faro India, SEA and Thailand. (c) Received an excellent feedback from top level management for Designing and implementing new sales support strategies. (d) Received appreciation from the top Management and from various departments in Info drive India due to my co-ordination skill. (e) Got Employee of the Month award in Info drive India for several months due to my extra ordinary performance. Organizational Experience Danby Appliances, Canada Since May 2021 till date Designation: Business Services Sales Coordinator Key Responsibilities: Reporting: Reporting to Channel Sales Manager. Co-ordination: Responsible for co-ordination with the in-house team members, Sales Representative, customers and dealers. Sales order processing: Use to prepare Quotes, Sales orders for customers. Also responsible for sending quotes and preparing the Sales orders for in-house staff and sending the information to the production team for packaging of the goods. Replying to the customer for Sales inquiries. Processing the Returns and preparing the credit note also. Responsible for the sales report for Canada Outlet Stores, Online sales-Canada and U.S. website. Price List: Responsible to update the price list for Canada website, also taking care of the reporting of the week’s sales nos. Globus Infocom Limited, Noida Since November 2015 to May 2019 Designation: Team Lead- Sales Coordination Key Responsibilities: Reporting: Reporting to Managing Director. Also to prepare daily report of incoming sales enquiry, to maintain data for dispatch status of every order. Co-ordination: Responsible for co-ordination with the customers, dealers and inter stake holders. Also responsible for post delivery queries/support to various customers. Proposals and Sales Quotations: Use to prepare Quotes, Performa Invoice for the incoming sales lead. Also to do order process of the Purchase order whichever comes. Also responsible for invoicing and billing of every order in proper manner. Faro Technologies India Pvt. Ltd., New Delhi Since March 2012 to April 2015 Designation: Distribution Sales Administrator Key Responsibilities: Reporting: Was reporting to the Country Sales Head. Use to prepare MIS sales reports including Pivot table charts / Graphs / Non-pictorial representation of data in required formats for decision making process with expertise in MS Office (Excel & Word). Managed various sales reports for India, SEA and Thailand. Acquired expertise in Sales force – ERP module. Co-ordination: Was SPOC for co-ordination with customer and internal stake holders. Used to collect reports from executives and compose the client feedback for DMP. Was also taking care of post delivery service/resolution for various customers. Proposals and Sales quotations: Use to prepare sales proposals and quotations as per given standards looking both company and clients benefit. Invoicing: Was responsible for completing invoicing process for all transactions happen. Hence manage a team of people who are good at billing and invoicing. Record keeping: Was SPOC for all kinds of sales record keeping. Use to track payment record along with shipment record. Overseeing branch operations: Was responsible for managing entire branch operations on behalf of country manger. Use to co-ordinate with HR dept. for various kinds of branch function like event organization, distributor meetings, branch meeting etc apart from regular sales and distribution work. Also use to prepare MOM and follow up their execution. Infodrive India Pvt Ltd, New Delhi April 2010 -March 2012 Joined as a Customer Relationship Executive and promoted as an Operations Executive in July 2011. Key Responsibilities: Sales reports Preparation: Use to prepare different kinds of MIS sales report (extensive use of MS Excel) by coordinating with sales team and CRM software. Use to present reports to Sr. Management for further strategy making and execution. Co-ordination: Was doing co-ordination with various departments for smooth operations. Arrangement of meetings: Use to arrange various sales and operations meeting related to revenue and growth. Use to organize sales meets periodically. Was also responsible for customer interaction at various stages. Agenda, MOM and Execution: Use to prepare agenda, MOM for sales and operations meetings and subsequent follow up for execution of them. Overseeing/Supervision: Was looking after operations and co-ordination and mentoring a team of 10/12 executives under me. Jagannath Institute of Management Sciences July 2008-April 2010 Designation: Academic Coordinator Key Responsibilities: Coordinating with students and parents for admission Following up students for their admission and course work Arranging GD & PI Counseling students and parents regarding various courses offered Looking after all information shared with stakeholders. CPA in ICICI Prudential Life Insurance, Faridabad August-December, 2007 Key Responsibilities: Calling customers regarding various products of ICICI Prudential Managing a team of Tele callers. Professional & Educational Qualification: Masters Degree in Finance Management in 2011 from M.D.U. Rohtak. Post Graduate Diploma in Finance and Foreign Exchange Management, in 2007, from YMCA, New Delhi. Graduation in Commerce (B.Com) in 2006, from P.G.D.A.V College affiliated to Delhi University, Delhi. XIIth in 2003, from St.John’s School, C.B.S.E. , Faridabad. Xth in 2001, from St. John’s School, C.B.S.E., Faridabad. Computer Knowledge: Working knowledge on Microsoft Office and Internet Working knowledge on CRM, Navision Software and Sales force. Working knowledge on SAP Strengths: Positive and professional attitude, Team work spirit, Enthusiastic, Good Communication Skills, Disciplined, Confident, self motivated & Energetic with ability to learn. Extracurricular Activities: Won “Best Leader Award in Globus Infocom limited. Won “Employee of the Month” and “You made a difference” Award in Infodrive India multiple times. Personal Details: Name : Nancy Arora Husband’s Name: Deepak Arora Gender :Female Date of Birth:1st Jan,1985 Language Known:English, Hindi, Punjabi Nationality : Indian Marital Status:Married DECLARATION: I, Nancy Arora, hereby, solemnly declare that all the information furnished above are true, complete and correct to the best of my knowledge. Date : Place : Delhi Nancy Arora