Namhla Hlanjwa

Johannesburg- /-- NAMHLA HLANJWA English, isiXhosa and isiZulu Code 10 (C1) PERSONAL STATEMENT I am a focused, result-driven, self-motivated and enthusiastic Psychology Honours graduate. I am eager to exercise the knowledge obtained from varsity in real life situations and gain technical skills in a challenging work environment while contributing to meet deadlines, and produce deliverables expected of me. I enjoy working with and being part of a successful productive team, but also thrive in individual projects. I am more than capable of leading a team and thrive working in high pressure and challenging working environments. I naturally possess excellent interpersonal communication and negotiation skills. I manage work relationships well and can influence decisions. WORK EXPERIENCE Administrator/Receptionist | Mzimba-Mnandi Mobile Spa (Part-time) Aug 2020 – ● ● ● ● ● ● Being the first point of contact with clients Scheduling appointments Organizing business meetings Taking minutes during business meetings Capturing statistics Massaging clients as and when needed Wellness Graduate Intern (Administrative assistant) | Metropolitan Health Feb 2018 – Aug 2019 ● Coordinate office activities and operations to secure efficiency and compliance to company policies ● Negotiate rates with service providers ● Recruit medical professionals to carry out incapacity assessments on a secondary basis ● Recruit social workers, psychologists, and registered counselors to perform face to face counseling for the EAP Department ● Manage phone calls and correspondence ● Creating and updating records and databases with personal and financial data ● Receiving, checking, stamping, and scanning incapacity applications ● Filing and storing of incapacity applications ● Preparing incapacity reports EDUCATION Bachelor of Social Science Honors in Psychology| Monash South Africa Completed 2017 Bachelor of Arts in Psychology | University of Johannesburg Completed 2015 CERTIFICATES 120 Hour Advanced TEFL/TESOL Certificate| TEFL Universal Completed 2021 Advance Presentation Skills | ULearn Completed 2018 ATTRIBUTES & COMPETENCIES ● ● ● ● ● ● ● ● Excellent communication Attentive Work well under pressure Planning and organizing Research and Presentation skills Self-motivated and team player Interpersonal skills Professionalism ● Customer service REFERENCES Available upon request 2 ● Minute taking ● Highly motivated and reliable ● Strong analytical and problem-solving skills ● Deadline driven ● Able to relate easily and effectively with managers, clients and colleagues ● Proficient in Microsoft Package