Nalain Muhammad

With four years of dedicated experience in medical and dental billing, I have developed a strong expertise in insurance claims processing, payment posting, and revenue cycle management. My career has been marked by precision, efficiency, and a deep understanding of healthcare billing systems, ensuring accurate reimbursements and smooth financial operations for medical and dental practices.

Professional Experience

Insurance Verification Specialist – EZ Dental Billing (1 Year)

In this role, I specialized in verifying patient insurance eligibility, benefits, and coverage details to prevent claim denials and delays. My responsibilities included:

• Conducting thorough insurance verifications for dental procedures.

• Communicating with insurance providers to confirm patient benefits and pre-authorizations.

• Ensuring accurate data entry to minimize billing errors and rejections.

• Assisting in resolving claim discrepancies and following up on pending claims.

My attention to detail and proactive approach helped reduce claim rejections and improved the practice’s revenue flow.

Medical Biller & Payment Poster – Diagnostic Laboratory (2 Years)

During my tenure at a diagnostic lab, I managed end-to-end billing processes and payment reconciliations. Key responsibilities included:

• Submitting and tracking insurance claims for laboratory services.

• Posting payments, adjustments, and denials with accuracy.

• Investigating and resolving unpaid or underpaid claims through appeals and follow-ups.

• Reconciling daily payments and generating financial reports.

My efforts contributed to a significant reduction in outstanding accounts receivable and enhanced the lab’s cash flow.

Skills & Strengths

• Proficient in dental & medical billing software (e.g., Dentrix, Eaglesoft, and lab billing systems).

• Strong knowledge of ICD-10, CPT, and HCPCS coding.

• Expertise in insurance verification, claims submission, and denial management.

• Excellent communication skills for patient and insurer interactions.

• Analytical mindset for identifying billing discrepancies and improving revenue cycles.

With a proven track record in medical and dental billing, I am committed to ensuring seamless financial operations for healthcare providers. My combination of technical expertise, problem-solving skills, and dedication to accuracy makes me a valuable asset in revenue cycle management. I am eager to continue contributing my skills to optimize billing processes and maximize reimbursements for healthcare practices.