Najib Saidin

Mohd Najib Bin Saidin H/P :- Email :- Result driven, client experience-oriented professional with 6 years of managing and monitoring client accounts in facilities management industry. Social Media Administrator 1.Terapi Pakcu Dec 2021Now Marketer Mar 2021May 2021 Task • writes and curates content designed to engage followers • proposes new ideas and concepts for social media content • promote customer engagement and brand awareness NEU Beauty & Health Task • prepare marketing material for social media • creates chatbot for FB Messenger • plan and execute FB Ads campaigns • measure and report performance of FB Ads campaigns Customer Service Representative TalentWorldGroup Plc/GrabFood Malaysia Jan 2020Apr 2020 • outbound calls to GrabFood merchant • arrange photo shooting session with Meero photographers • follow-up with merchant and photographers on daily issues Software Developer/Team Lead/Project Manager Education • Open University Malaysia 2014 Task Diploma Profesional Perniagaan Internet & Strategi Sosial Media 1993 • Systematic Computer Centre - • MARA/Datapower EDP Training Centre Higher Diploma in Computer Studies Apr 2010Jul 2019 1.Orion IXL Berhad 2.ASAP Berhad Task • project management of CMMS system • serving as the liaison among all stakeholders • fully involved in complete cycle of software development Diploma in Computer Studies Skills 90% 90% 80% 90% PROJECT MANAGEMENT CUSTOMER SERVICE DIGITAL MARKETING SOFTWARE DEVELOPMENT