Najam Ul Hassan

NAJAM UL HASSAN Summary E-commerce Operations Specialist with 5 years of hands-on experience managing endto-end e-commerce operations for D2C brands across platforms such as Amazon, Contact Shopify, Walmart, eBay, and etc. Proven track record in creating and optimizing product Multan, 61000, Pakistan listings, monitoring account health, and implementing pricing strategies to enhance - market positioning. Skilled in planning and launching PPC campaigns, conducting -om competitor research, and collaborating with cross-functional teams to ensure seamless workflow. Expertise in Amazon Seller Central Management and marketplace SEO using tools like Helium10 and Jungle Scout. Adept at inventory planning, customer service Skills • Amazon Seller Central Management • Walmart, eBay, Shopify & Etsy Operations • Product Listing Creation & Optimization • Marketplace SEO (Titles, Bullet Points, Backend Keywords) • Inventory Planning & Stock Reconciliation • Order & Fulfillment Workflow Management • Account Health Monitoring & Issue Resolution • Keyword Research (Helium10, Jungle Scout, MerchantWords) • Basic PPC Campaign Oversight & Coordination • Cross-functional Team Collaboration • Marketplace Compliance & Policy Adherence • Tools: Helium10, Jungle Scout, Sellbrite, GeekSeller • Platforms: Asana, Trello, Slack, Microsoft Excel management, and data analysis to drive performance improvements. Career goal: To leverage comprehensive e-commerce expertise to drive growth and innovation in a Experience dynamic retail environment. E-commerce Operations Specialist – D2C G2g (in house) | Multan, Punjab, Pakistan | Feb 2022 - Apr 2025 • Managed end-to-end e-commerce operations for D2C brands across platforms like Amazon, Shopify, Walmart, and eBay • Created, optimized, and maintained product listings including titles, bullet points, A+ content, images, and backend keywords • Monitored and improved account health by proactively resolving policy and performance issues • Handled pricing strategies, promotional planning, and inventory coordination to avoid stockouts or overstock • Planned, launched, and optimized PPC campaigns; monitored KPIs like ACOS, CTR, and RoAS for continuous improvement • Conducted competitor research and implemented actionable insights to strengthen market positioning • Collaborated with creative, logistics, and customer service teams to ensure smooth workflow and timely execution • Utilized tools like Helium10, Jungle Scout, and SellerApp for research, performance analysis, and listing optimization Education University of Education Lahore, Multan Campus Bachelor of Science, 2022 Languages English: Urdu: Advanced Proficient Punjabi: Proficient