NAHID KAMAL, CSM®, CSPO®
Dhaka, Bangladesh ∙-/--∙ LinkedIn URL
PROJECT MANAGER/SCRUM MASTER
PRUDENT, ACCOMPLISHED PROJECT LEADER WITH 6+ YEARS OF HIGH-IMPACT EXPERIENCE MANAGING TECHNICAL PROJECTS, CONCEPTUALIZING/EXECUTING
ENTERPRISE-WIDE SOFTWARE SOLUTIONS, DRIVING BUSINESS VALUE, AND LEADING TEAMS.
Stellar record of planning and managing small, medium, and large scale projects,
aligning business goals with technology solutions to drive process improvements,
competitive advantage, and bottom-line gains. Certified Scrum Master with a record
of developing and supporting projects and solutions incorporating a wide range of
applications and technologies. Possess robust expertise in defining project scope,
investment decisions, business analysis, technical solutions design/development,
testing, implementation, and delivery to the clients. Excellent communicator;
leverage technical, business, and financial acumen to communicate effectively with all
stakeholders to achieve cohesive and strategic objectives.
Selected accomplishments include:
✔ Directed and delivered 100+ projects valued at $75M with end-to-end
customer satisfaction and retention.
✔ Led conceptualization and development of 25+ products by delivering
strategic and technical leadership.
✔ Oversaw several concurrent projects/teams and led a team of 20+ remote
employees to achieve project goals and objectives.
✔ Planned and executed 10+ events for the teams and enabled the PMO
structure and governance setup.
CORE COMPETENCIES
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Strategic Planning & Execution
Project & ProductManagement
Scrum/Waterfall/Agile Methods
Project Scheduling & Planning
Costing & Budgeting Analysis
User Story Writing/Development
Backlog Building & Management
Requirements Analysis Evaluation
Custom Software Development
Business Intelligence Analytics
Dashboards Development
SAAS Software Implementation
Enterprise-wide Implementations
SCRUM Ceremonies Management
Client Relationship Building
Staff Training & Leadership
Testing/QA/Rollout/Support
Continuous Process Improvement
PROFESSIONAL EXPERIENCE
INVOGUE SOFTWARE LIMITED• Bangladesh
Project Manager (Jan, 2019 - Present)
Spearhead and deliver technology-based, revenue growth, and organizational efficiency projects grounded solidly on technology, business,
and economic value. Employ PMI and Agile project management tools to focus on delivering quality results. Define processes and tools best
suited to each project. Evaluate stakeholder needs, manage expectations, and bridge the knowledge/communications gap between
business/technology disciplines. Establish strong customer relationships to deliver the highest levels of quality service. Consult on technical
solutions, project planning, issue resolution, and implementation assessments by meeting with internal/external customers.
● Led 25 projects with multiple streams having a team of 30-50 members to deliver results within time and budgetary constraints.
● Improved information exchange among key stakeholders by supporting the creation of communication plans.
● Increased legal compliance by enabling adherence to regulatory requirements and the client's long-term goals.
ARENA PHONE BD LTD • Bangladesh
Project Manager (Jan, 2017 - Dec, 2018)
Steered several large concurrent technical projects related to software development by developing detailed project road maps, plans,
schedules, and work breakdown structures. Directed selection and implementation of tools and enterprise application solutions in highly
integrated complex business and mission-critical operational environments using sound project management and solution delivery
best-practices that enable business strategy transformation. Enhanced communication between stakeholders yielding improved
collaboration, process alignment, and decreased inconsistency across the enterprise. Delivered technology reports for all projects, gathered
information on requirements from technology, created reports based on collected information, and designed bespoke reports.
● Directed and delivered 35 projects within time and budgetary constraints with end-to-end client satisfaction.
● Planned and prioritized resource allocation and built long-term relationships at all levels internal to the project organizations.
NEONSOFTS LTD• Bangladesh
Chief Executive Officer (Jan, 2014 - April, 2017)
Designed emerging software solutions based on client’s requirements, including corporate website, enterprise resource planning system,
mobile applications, and desktop native applications. Analyzed projects from a strategic and operational perspective, developed detailed
project plans and managed the scope of projects. Understood clients Requirements to deliver desired products. Initiated end-to-end
processes for tracking and communicating project data to executive management. Sustained multiple processes to deliver appropriate,
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accurate, and complete documentation across the technology.
● Accomplished customer satisfaction and retention by delivering the best in class software and technical solutions.
ADDITIONAL EXPERIENCE
Project Manager • Optimized VOIP (Remote) NY, USA (2017 – 2018)
Smart City Hackathon Mentor • Grameenphone Ltd (Sep 2016 – Nov 2016)
National Hackathon Mentor • ICT Division (Jan 2016 – April 2016)
Team Coordinator • Wolfram (2015 – 2016)
Organizer • Cloudcamp Bangladesh (March 2013 – December 2015)
Director of Event Management • Amrai Pari (Oct 2014 – Oct 2015)
Organizer & Event Management Manager • Betterstories Limited (Jan 2014 – Aug 2014)
Teaching Assistant • Brac University (May 2013 – Jan 2014)
EDUCATION & CREDENTIALS
• Bachelor of Science (B.Sc.) in Computer Science from BRAC University, Dhaka, Bangladesh (2017)
• Certified Scrum@Scale Practitioner, Scrum Inc. (2020)
• Introduction to Software Product Management from University of Alberta (2020)
• Certified ScrumMaster® (CSM®), Scrum Alliance (2018)
• Certified Scrum Product Owner® (CSPO®), Scrum Alliance (2019)
• Management 3.0, Management 3.0, January 2020
AWARDS & RECOGNITION
National Hackathon Winner, Ministry of ICT, Bangladesh (2014)
National Hackathon Mentor, Ministry of ICT, Bangladesh (2016)
Smart City Hackathon Mentor, Grameenphone (2016)
KEY PROJECTS
Dhaka Bank Ltd. Portal Management System, May, 2019 – March, 2020
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Designed Web Portal for Dhaka Bank Limited (DBL) with following features, daily circulars information, authorized person's
signature, daily foreign currency conversation update, different file approval, member director
Techno Inventory Management System, September, 2019 – April, 2020
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Delivered Supply Chain Management and Inventory Management for Techno Spinning and Textile Mills Limited.
Banglalink Vehicle Management System (Vfleet), Feb 2018 – Oct 2018
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Developed software that manages office and service vehicles, including driver management and logbook management.
Square IVR based interactive Survey System, May 2018 – Jun 2018
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Implemented a survey conducted through Interactive Voice Response (IVR) for Square Toiletries Ltd.
bKash Vehicle Management System(VMS), Apr 2018 – Apr 2018
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Design, Planned and Developed to manage office vehicles, including vehicle tracking and vehicle booking.
RANGS Service Management System, Mar 2018 – November, 2018
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Design, Planned and Developed a Software to maintain Rangs Electronics Inventory, Digital Warranty, Customer Service,
Technician Management, Service Department Management
BRAC Disaster Management System, Feb, 2017- September, 2017
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Design, Planned and Developed a Software to manage the BRAC Disaster Management Department and it’s employee in a
field level
Bengal Communication Ltd. Billing System, Jan, 2019 - April, 2020
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Delivered company and project info management, customer relationship management, billing management, user
management, inventory management, android application, and reports
Bengal Wellbeing Loyalty Program Management System
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Provided complete Loyalty Program Management System for Bengal Well Being Limited, including the following features,
customer profile management, gym package information management, top charts management, card reader management.
