I come from diversified track of BPO & IT background with hands on experience in Customer Service for voice and non voice support, worked for USA clients in reputed MNC firms like HCL, Cognizant Technology.
Hands on experience in Project Management Office role with 5 years of relevant experience where i had a chance to explore and acquired knowledge on tools like Confluence, JIRA, Service Now, Slack.
Interested and enthusiastic in exploring different track of roles and learnings.