Naga Balasubramanian

NAGARAJAN BALASUBRAMANIAN PMP- RANGE OF EXPERIENCE ! Over 16 years of IT consulting and project management experience for Oracle/PeopleSoft ERP Application (Supply Chain Management, Financials Management), IBM Cloud Server Migrations, Application Upgrades, Infrastructure Project Management, ERP Consulting for SAP, and Oracle applications. ! Over a decade of Client-facing implementation experience in USA for various PeopleSoft ERP Supply Chain Management (Purchasing, eProcurement, eSupplier Connection, Workflow & Approvals), Financials Management Solutions (Accounts Payable, Asset Management, Travel & Expenses, General Ledger, and Project Costing), and Grants Management v9.1 projects. ! Proven track record in managing various type of Cloud projects for SAP, Oracle and PeopleSoft ERP applications and involved in selling Cloud managed services. ! Managed over 25 infrastructure projects and 10 different international Customers in the past 5 years. ! Managed 9 complex Cloud SAP migrations, HANA implementations and activation projects. Managed 4 Cloud Oracle migrations, implementations and activation projects. ! Proven track record in leading projects, managing teams (off-shore and on-site) and designing custom PeopleSoft Financials / Supply Chain Solutions (eProcurement, Purchasing) to clients’ varied unique business requirements. ! Managed PeopleSoft 9.2 Upgrades for major financial services company involving over 100 servers. ! ! ! ! Managed BSI Tax Factory Upgrades. Managed DB2 Upgrade Projects. ! Performed key and challenging functional/project lead roles on multiple PeopleSoft Upgrade, Implementation and maintenance projects for different clients from Financials Investors Services, Insurance, Supply Chain, Media, and Communications verticals. ! Configured, system tested the Asset Management module and designed new changes to meet Client requirements for Client Investors Service as part of Project Zephyr II Upgrade Project. ! Designed and configured the Accounts Payable, eProcurement, Purchasing and Travel & Expenses approvals & workflow for Client Corporation as part of PS 8.8 Upgrade. Managed SAP Solution Manager Upgrade projects. Managed Oracle 11g upgrade projects (more than 12 servers). Managed more than 200 RICEW objects (functional and technical specifications) with a team of 25 for a major Healthcare client at onsite and successfully delivered them before the deadline. IBM Global Services 1 ! Designed and developed Client’s Approvals Implementation as part of PeopleSoft 8.0 Upgrade for Client. Designed and developed Cognizant’s Timesheet and Appraisals System. ! Designed and developed Online and Batch applications for Cognizant using PeopleTools and reporting tools, and enhanced PS/nVision HRMIS Reports. Conducted PeopleTools Training covering all the new technologies such as Integration Tools, Component Interfaces, Business Interlinks and Portal Security (Includes Content reference, Folder level security) PROFESSIONAL AND BUSINESS HISTORY • IBM India, Global IT Quality Leader, 2015 to Present • IBM India, Cloud Senior Program Manager, 2012 to 2015 • PricewaterhouseCoopers, Managing Consultant, 2010 to 2012 • IBM USA, Senior Consultant, 2006 to 2010 • Cognizant Technology Solutions, Senior Associate, 2001 to 2006 • Anna University, Research Trainee, 1999 to 2001 PROFESSIONAL AND BUSINESS EXPERIENCE 1. EMEA / APJ Clients – IBM Cloud Infrastructure Transformation Role: Global IT Quality Leader; Location: Bangalore Duration: Sep 2015 to Present As a Global quality leader for IBM Cloud, India, I have been leading key strategic initiatives in transforming Global Clients infrastructure to IBM Cloud to improve effectiveness and efficiency of the transition and transformation programs, such as CloudNow, IBM BlueMix (Softlayer) and Cloud Solutioning. As part of Quality improvement process, I ensured that there is a Production Readiness Program for each and every deployment in IBM Cloud. This has ensured a great success for the latest release of Cloud Managed Services (R2.1). There are over 100 Clients moving IBM Cloud benefitted with these new releases of Cloud transformation (Release 0.5 to 1.x to 2.x) and as a Quality leader, I was able to lead the team with critical strategical decisions and quality improvement initiatives. We introduced support for virtual HANA in SAP environments for all global data centers recently to ensure Clients take advantage of RAM / memory based Database concept. IBM Global Services 2 CloudNow II is a program that I lead to ensure Clients are able to onboard to IBM Cloud in less 15 days of Contract signature by pre-building Infrastructure ahead of Client onboarding. 2. Major Financial Services Company – Oracle Cloud Infrastructure Migrations Role: IT / Infrastructure Cloud Senior Program Manager; Duration: 8 Months* – Jan 2015 to Sep 2016 Ameriprise Financial, Inc. is a diversified US financial services company.[3] Ameriprise Financial engages in business through its subsidiaries, providing financial planning, products and services, including wealth management, asset management, insurance, annuities and estate planning. Ameriprise Financial is the successor to American Express Financial Advisors (AEFA), a former subsidiary of the American Express Company. In 2005, American Express spun off AEFA as an independent company. AEFA's new name, Ameriprise Financial, Inc. came into effect August 1, 2005, and the spin-off transaction closed on September 30, 2005. Ameriprise Financial, Inc., the holding company, is incorporated in Delaware. The company's headquarters are in Minneapolis, Minnesota. James Cracchiolo is the chairman and chief executive officer. The company's primary subsidiaries include Ameriprise Financial Services, Inc., Columbia Management Investment Advisers, LLC, and RiverSource Life Insurance Company. Threadneedle Asset Management is Ameriprise Financial's international asset manager, and a provider of investments to institutional and retail clients. Responsibilities and Key Deliverables: • • • • • • • • • • • • • Manage close to 200 servers migration from Legacy Phoenix to Cloud data center. Manage application and database migrations for 31 different environments. Manage Project Contract, statement of work, server architecture entitlement, and build order specifications Manage various teams – SAP application teams, account management, OS team, backup team, monitoring team and security team. Manage Cloud migration of Client’s legacy servers to Cloud data centers. Manage Network team to establish connectivity between Customer and Cloud data centers. Manage Server OS builds Manage Oracle Application builds (Enterprise Learning Management, Financials and Supply Chain Management, Human Resources, Customer Relationship Management) Manage BSI Taxi Factory Upgrade Manage DB2 upgrade Manage End-to-End testing of migrated servers Manage SCORE workflow to ensure all servers are deployed Manage Backup, Monitoring and Security scans IBM Global Services 3 Manage Disaster Recovery setup, internal testing, Client validation. • 3. Major Pharmaceutical Company – SAP Cloud Migrations Role: IT / Infrastructure Cloud Senior Program Manager; Duration: 11 Months* – Jan 2014 to Present Bristol-Myers Squibb, often referred to as BMS, is an American pharmaceutical company, headquartered in New York City. Bristol-Myers Squibb manufactures prescription pharmaceuticals in several therapeutic areas, including cancer, HIV/AIDS, cardiovascular disease, diabetes, hepatitis, rheumatoid arthritis and psychiatric disorders. Its mission is to "discover, develop and deliver innovative medicines that help patients prevail over serious diseases." BMS' primary R&D sites are located in Princeton, New Jersey (formerly Squibb) and Wallingford, Connecticut (formerly Bristol-Myers), with other sites in Hopewell and New Brunswick, New Jersey, and in Braine-l'Alleud, Belgium, Tokyo, and Bangalore, India.[3] Responsibilities and Key Deliverables: • • • • • • • • • • • • Manage Project Contract, statement of work, server architecture entitlement, and build order specifications Manage various teams – SAP application teams, account management, OS team, backup team, monitoring team and security team. Manage Cloud migration of Client’s legacy servers to Cloud data centers. Manage Network team to establish connectivity between Customer and Cloud data centers. Manage Server OS builds Manage SAP Application builds (ECC, BI, Enterprise Portal, Solution Manager) Manage BSI Taxi Factory Upgrade Manage DB2 upgrade Manage End-to-End testing of migrated servers Manage SCORE workflow to ensure all servers are deployed Manage Backup, Monitoring and Security scans Manage Disaster Recovery setup, internal testing, Client validation. 4. Major Industrial Manufacturing Company –Oracle Cloud Migrations Role: IT / Infrastructure Cloud Senior Program Manager; Duration: 5 Months* – July 2014 to Present Vaisala (Finnish pronunciation: [ˈʋæi̯sælæ]) is a Finnish company that develops, manufactures and markets products and services for environmental and industrial measurement.The major customer IBM Global Services 4 groups and markets are national meteorological and hydrological services, aviation authorities, defense forces, road authorities, the weather critical energy sector, life science and high-technology industries and building automation. Vaisala had nearly 1,400 employees and net sales of €273.6 million in 2011. Vaisala serves customers in more than 140 countries; sales outside Finland accounted for 98% of net sales in 2011. The parent company Vaisala Oyj, domicile in Vantaa, Finland, is listed on the NASDAQ OMX Helsinki. Vaisala Group has offices and operations in Finland, the United States, the United Kingdom, Canada, France, Germany, China, India, Sweden, Malaysia, South Korea, Brazil, United Arab Emirates, Japan[2] and Australia. Responsibilities and Key Deliverables: • Manage Project Contract, statement of work, server architecture entitlement, and build order specifications • Manage various teams – Oracle application teams, account management, OS team, backup team, monitoring team and security team. • Manage Cloud migration of Client’s legacy servers to Cloud data centers. • Manage Network team to establish connectivity between Customer and Cloud data centers. • Manage Server OS builds • Manage Server Oracle VmWare builds • Manage Oracle Application builds (ECC, BI, Enterprise Portal, Solution Manager) • Manage Oracle Cloning/Migrations • Manage End-to-End testing of migrated servers • Manage SCORE workflow to ensure all servers are deployed • Manage Backup, Monitoring and Security scans • Manage Disaster Recovery setup, internal testing, Client validation. 5. Major Media & Entertainment Company – SAP Cloud Migrations Role: IT / Infrastructure Project Manager; Duration: 3 Months – June 2014 to August 2014 The Washington Post is an American daily newspaper. It is the most widely circulated newspaper published in Washington, D.C., and was founded in 1877, making it the area's oldest extant newspaper. Located in the capital city of the United States, the newspaper has a particular emphasis on national politics. Daily editions are printed for the District of Columbia, Maryland and Virginia. The newspaper is published as a broadsheet, with photographs printed both in color and in black and white. The newspaper has won 47 Pulitzer Prizes. This includes six separate Pulitzers awarded in 2008, the second-highest number ever given to a single newspaper in one year.[5] Post journalists have also IBM Global Services 5 received 18 Nieman Fellowships and 368 White House News Photographers Association awards. In the early 1970s, in the best-known episode in Post history, reporters Bob Woodward and Carl Bernstein led the American press's investigation into what became known as the Watergate scandal; reporting in the newspaper greatly contributed to the resignation of President Richard Nixon. In years since, its investigations have led to increased review of the Walter Reed Army Medical Center.[6] In 2013, the newspaper was purchased by Jeff Bezos for $250 million in cash.[1][2][7] The newspaper is owned by Nash Holdings LLC, a holding company Bezos created for the acquisition.[8] The newspaper is also known as the namesake of the 1889 The Washington Post March, composed in 1889 by John Philip Sousa.[9] Responsibilities and Key Deliverables: • Manage Project Contract, statement of work, server architecture entitlement, and build order specifications • Manage various teams – SAP application teams, account management, OS team, backup team, monitoring team and security team. • Manage Cloud migration of Client’s legacy servers to Cloud data centers. • Manage Network team to establish connectivity between Customer and Cloud data centers. • Manage Oracle Application builds (ECC, BI, Enterprise Portal, Solution Manager) • Manage NAS shipment to Cloud data centers • Manage Go-LIVE weekend • Manage Post Go-LIVE hypercare support 6. Major Corporate Branding Marketing Company – SAP Cloud Performance Role: IT / Infrastructure Project Manager; Duration: 7 Months – June 2013 to December 2013 Schawk was founded in 1953 by Clarence W. Schawk as a one-man platemaking business in the basement of his aunt's suburban Chicago home. Today, we’re thousands of employees strong. We operate across five continents. And we’re brand partners to a client roster that includes the world’s biggest companies and most iconic brands. Together with our parent company SGK, we’re relied upon to efficiently deliver consistent brand experiences that enhance consumer desire and make brands more profitable. Responsibilities and Key Deliverables: • Manage Project Contract, statement of work, server architecture entitlement, and build order IBM Global Services 6 • • • • specifications Manage various teams – SAP application teams, OS team, and backup team. Manage Performance Testing Manage Production Patch Support Manage Backup/Restore support 7. Fortune 500 Industrial Products Services Company –SAP Cloud Migrations Role: IT / Infrastructure Project Manager; Duration: 11 Months – October 2012 to August 2013 Cameron International Corporation (formerly Cooper Cameron Corporation, CCC) is a Fortune 500 company and a global provider of pressure control, processing, flow control and compression systems as well as project management and aftermarket services for the oil and gas and process industries. [1] It employs approximately 28,000 people and is headquartered in Park Towers South, Houston, Texas.[2] In 2006 Cooper Cameron was officially renamed "Cameron."[3] Responsibilities and Key Deliverables: • Manage Project Contract, statement of work, server architecture entitlement, and build order specifications • Manage various teams – SAP application teams, account management, OS team, backup team, monitoring team and security team. • Manage Cloud migration of Client’s legacy servers to Cloud data centers. • Manage Network team to establish connectivity between Customer and Cloud data centers. • Manage Server OS builds • Manage Oracle Application builds (ECC, BI, Enterprise Portal, Solution Manager) • Manage BSI Taxi Factory Upgrade • Manage DB2 upgrade • Manage End-to-End testing of migrated servers • Manage SCORE workflow to ensure all servers are deployed • Manage Backup, Monitoring and Security scans • Manage Disaster Recovery setup, internal testing, Client validation. 8. Major Restaurant Chain Company – Oracle Cloud Activation Role: Onsite Project Manager; Duration: 10 Months - September 2012 to August 2013 Bob Evans Farms, Inc. is a food service, processing, and retail company based in the Columbus, Ohio IBM Global Services 7 suburb of New Albany. The company is named after its founder, Bob Evans -).[2] It operates Bob Evans Restaurants. Its food processing and retail enterprise products are manufactured and sold under the Bob Evans and Owens Country Sausage brand names. Responsibilities and Key Deliverables: • • • • • • • • • • Manage Project Contract, statement of work, server architecture entitlement, and build order specifications Manage Cloud activation of Client’s legacy servers into Cloud data centers. Manage various teams – Oracle application teams, account management, OS team, backup team, monitoring team and security team. Manage Network team to establish connectivity between Customer and Cloud data centers. Manage Server OS builds Manage Oracle Application builds (ECC, BI, Enterprise Portal, Solution Manager) Manage End-to-End testing of migrated servers Manage SCORE workflow to ensure all servers are deployed Manage Backup, Monitoring and Security scans Manage Disaster Recovery setup, internal testing, Client validation. 9. World’s Largest Cosmetics Company – SAP Professional Services Role: Onsite Project Manager; Duration: 9 Months – November 2013 to July 2014 The L'Oréal Group is a French cosmetics and beauty company, headquartered in Clichy, Hauts-deSeine.[2] It is the world's largest cosmetics company, and has a registered office in Paris.[3] It has developed activities in the field of cosmetics, concentrating on hair colour, skin care, sun protection, make-up, perfumes and hair care, the company is active in the dermatology, toxicology, tissue engineering, and biopharmaceutical research fields and is the top nanotechnology patent-holder in the United States.[4] Responsibilities and Key Deliverables: • • • • Manage Project Contract, statement of work, server architecture entitlement, and build order specifications Manage various teams – SAP application teams, OS team, backup team, monitoring team and security team. Manage Oracle 11g Upgrades Manage SAP HANA implementations IBM Global Services 8 • • • • • Manage SRM Migration and provide necessary post Go-LIVE support Manage Network team to establish connectivity between Customer and Cloud data centers. Manage End-to-End testing of migrated servers Manage SCORE workflow to ensure all servers are deployed Manage Backup, Monitoring and Security scans 10. Major Specialty Healthcare Company – PeopleSoft Implementation Role: Onsite Project Manager; Duration: 10 Months - January 2012 to December 2012 The client is a non-profit health care organization based in Texas, USA. It is the one of Texas’ biggest employers and is one of the top two hospitals in specialty care and has been ranked top in “America’s Best Hospitals” recent survey. Client embarking on an enterprise effort to transform business operations in Finance, Supply Chain, and Grants. Current organization processes are inconsistently executed and lack proper controls. Information and data stored in legacy systems is inconsistent and poorly integrated. Client Management has as input limited key operational metrics and subsequently the inability to aggregate intelligent information. Responsibilities and Key Deliverables: • • • • • • • • • • • Coordinated with the functional and technical design team (for Supply Chain, Financials and Grants deliverables) in SDC offshore from onsite Coordinated with work-stream and module leads to resolve open item issues Managed 200+ RICEW (Reports, Interfaces, Conversion, Enhancement and Workflow) objects Coordinated SDC offshore team to complete all the deliverables on time Communicated weekly SDC status (through SDC RICEW Status Tracker) to the stakeholders, work-stream leads and project management Reviewed the functional and technical specifications created by SDC to ensure quality prior to delivering them to Client review Conducted bi-weekly calls with SDC to resolve issues, and address open questions. Prioritized SDC deliverables on a weekly basis to manage the resources time more efficiently Performed system and integration testing Estimated the effort of tasks required to carry out customization. Encouraged the team to re-use library to improve productivity of resources and efficiency of the code. 11. Major Specialty Healthcare Company - PeopleSoft Financials 9.1 Implementation IBM Global Services 9 Role: Onsite/Offshore Coordinator; AP/AM/PO/ePro Functional Consultant Duration: 10 Months (Onsite USA) - March 2011 to December 2011 The client is a non-profit health care organization based in Texas, USA. It is the one of Texas’ biggest employers and is one of the top two hospitals in specialty care and has been ranked top in “America’s Best Hospitals” recent survey. Client embarking on an enterprise effort to transform business operations in Finance, Supply Chain, and Grants. Current organization processes are inconsistently executed and lack proper controls. Information and data stored in legacy systems is inconsistent and poorly integrated. Client Management has as input limited key operational metrics and subsequently the inability to aggregate intelligent information. Responsibilities and Key Deliverables: • • • • • • • • • • • 12. Coordinated with the functional and technical design team (for Supply Chain, Financials and Grants deliverables) in SDC offshore from onsite Coordinated with work-stream and module leads to resolve open item issues Managed 200+ RICEW (Reports, Interfaces, Conversion, Enhancement and Workflow) objects Coordinated SDC offshore team to complete all the deliverables on time Communicated weekly SDC status (through SDC RICEW Status Tracker) to the stakeholders, work-stream leads and project management Reviewed the functional and technical specifications created by SDC to ensure quality prior to delivering them to Client review Conducted bi-weekly calls with SDC to resolve issues, and address open questions. Prioritized SDC deliverables on a weekly basis to manage the resources time more efficiently Performed system and integration testing Estimated the effort of tasks required to carry out customization. Encouraged the team to re-use library to improve productivity of resources and efficiency of the code. Financials & Investors Services Company - PeopleSoft v8.9 Implementation Role: AP/AM Functional Consultant Duration: 5 Months (USA) - November 2009 to March 2010 Client Corporation, through its subsidiaries, provides credit ratings, and research and analysis services for capital markets worldwide. It operates through two segments: Client Investors Service and Client. The Client segment develops and distributes credit risk assessment products and services and credit processing software for banks, corporations, and investors in credit-sensitive assets. The company serves corporate and governmental issuers of securities, as well as institutional investors, depositors, IBM Global Services 10 creditors, investment banks, commercial banks, and other financial intermediaries. As part of a three year strategic initiative, Client initially engaged IBM with providing PeopleSoft Financials and HRMS implementation assistance (project was called Zephyr Phase 1) that included an upgrade to their existing PeopleSoft Financials environment from v8.0 to v8.9 as well as to reengineer their existing PeopleSoft HR v8.8 environment and implement the HCM employee and manager selfservice applications. This project was completed on time and under budget. Client continued to engage IBM to design and deploy PeopleSoft Financials to their Asia-Pacific entities. This initiative also included the establishment of a global AP Scanning and Workflow solution design to support Client AP invoice processing needs. This project was originally scheduled to go live in July 2009 but was then rescheduled to Jan 2010 to support internal financial pressures for 2009. In the March timeframe, Client added an acquisition into scope - Fermat. IBM was able to absorb this through a PCR. The overall project is on target for deployment in January 2010. Responsibilities and Key Deliverables: Main goal is to understand KMV's business processes to gather business requirements and to translate them in to PeopleSoft requirement specifications. Clientw 4 items are the measurable objectives to achieve the said goal. • • • • • • • Conducted Accounts Payables / Asset Management requirement workshop sessions Demoed key Accounts Payables / Asset Management business processes Reviewed existing requirements from Phase 1-3 Tracked meeting minutes and finalize Phase 4 requirements for KMV. Accomplished a thorough understanding of current Client business processes Successfully gathering of key business requirements from the AP/AM workshop sessions Successfully delivered the detailed meeting minutes for Phase 4 requirements on time. 13. Major Communications Company - PeopleSoft Procure to Pay (P2P) Implementation Role: PO/ePro Functional Consultant Duration: 5 Months (USA) - June 2009 to October 2009 Client P2P project was proposed to implement eProcurement module in 9.0 and interface it with existing PeopleSoft 8.4 Accounts Payable module. The Procure to Pay (P2P) project contains three main IBM Global Services 11 initiatives. Licensing to two PeopleSoft 9.0 modules will be completed as part of this project; the module is eProcurement. The module will be used to create an application which will initially, be used exclusively by Client for the procurement of G&A (General and Administrative) materials. Responsibilities and Key Deliverables: • • • • • • • • • Implemented approvals & workflow system for eProcurement Defined and validating approvals configuration Gathered and obtaining Sign-off on approvals hierarchy data Validated existing developments/customizations Designed for new developments on eProcurement modules Configured Integration broker Performed Unit/System testing eProcurement punch-out sites Successfully implemented the approvals and workflow framework for eProcurement Created configuration document for eProcurement, and workflow processing 14. Financials Insurance Services Company - PeopleSoft Financials 8.9 Application Maintenance Role: GL/AP/EPM Functional Consultant Duration: 8 Months (USA) - September 2008 to April 2009 IBM supports PeopleSoft 8.9 Accounts Payable, General Ledger and EPM 9.0 modules as part of Client Phase-I (AMS) Production Support project. The support services provided for those modules are: Break/Fix, Data Maintenance, Security, Functional Expertise Consulting, Training and Enhancements. Responsibilities and Key Deliverables: As an AP/GL functional consultant, my primary responsibility was to support the GL quarter-end close and Level 2 APO GL/AP cases. • • • • Supported Client's quarter-end and year-end GL closes. Provided Level 2 support for GL consulting and maintenance cases, on a day-to-day basis. Supported for Accounts Payable, EPM and Security cases in Clarify. Provided on-call support for Phase I modules once a month. IBM Global Services 12 • • • Managed clarify cases on a daily basis • • Created a detailed documentation of solutions provided to all the APO maintenance cases Updated case supporting documents in BPO repository. Successfully closed the 62 Clarify AP/GL and EPM cases within 3 months into the Project within the stipulated SLA level. Provided resolution to all high critical issues on time and within SLA level. 15. Financials Investors Services Company - PeopleSoft Financials 8.9 Implementation Role: AP/AM Functional Consultant Duration: 11 Months (USA) - October 2007 to August 2008 With the success of the Phase I initiative, Client continued to engage IBM to gather requirements and establish the design (project was called Global Zephyr) to support rollout of the domestically implemented PeopleSoft Financials v8.9 application to their locations in EMEA. This effort was completed in 2007. In 2008, Global Zephyr focused on building and testing the system. PeopleSoft Financials v8.9 EMEA is expected to Go-Live on time and the project will be completed within budget. As part of Global Zephyr, the IBM project team worked with Client EMEA finance accountants to establish the PeopleSoft process, application configuration, and technical development requirements and design in addition to defining the overall application implementation landscape. The key objectives from this phase of the project included configuring PeopleSoft v8.9, building customizations that met EMEA requirements, testing the system and creating end user training material. All objectives were completed on time. The users accepted and signed off on the system during UAT. Responsibilities and Key Deliverables: • • Built and tested Asset Management Test Scripts • • • • Supported the '4300' report reconciliation issues and AP/AM Reconciliation • Created complex configuration matrix to enable successful implementation of multi-currency Configured/tested key issues such as document sequencing issue, Inter-unit transfers issue, Germany book code adjustments Assisted in creating AM User training documents. Created AM Queries for Excel-To-CI batch uploads. Performed a key and challenging role in implementing PeopleSoft Asset Management module for Client Corporation's (as part of Project Zephyr II PS Global Rollout) IBM Global Services 13 global project without breaking other countries functionality • Analyzed the Client's requirements, designed and configured the AM system in such a way that it meets all of Client's complex needs on every aspect. He has also resolved many business critical functional issues in AM during testing as well as post Go-Live with his excellent troubleshooting skills 16. Media & Entertainment Company - PeopleSoft Financials (Phase II) 8.9 Implementation Role: AP/PO/T&E Functional Consultant Duration: 6 Months (USA) - May 2007 to October 2007 In phase II, Client mainly focused on implementing Travel and Expense modules and extending the Pilot implementation to more business units. However, due to significant number of business critical issues, my roles and responsibility in this project also includes supporting production issues. As part of Client's Travel & Expenses implementation, he has performed a key role in implementing the T&E system. He ensured the configuration meets all the complex requirements of the Client. He has also suggested many configuration proposals (on AP bank reconciliation and T&E interfaces) that avoided many customizations to the system. Responsibilities and Key Deliverables: • Managed and resolved all approvals and workflow related issues for all PO/eProcurement/AP and CAR modules. • Supported the bank reconciliation process implementation by providing functionality demo & features walk-through. • Managed and resolved all approvals and workflow related issues for all PO/eProcurement/AP and CAR modules. • Designed and managed travel & expenses implementation through T&E Pilot configuration validation and performed unit and system testing for the related customizations • Created system configuration document and configured Project Costing and Travel & Expenses modules • • • Defined system integration approach model and related technical details Designed interface workflow model and integration between them Led data analysis, data mapping and creating data conversion scripts process IBM Global Services 14 17. Media & Entertainment Company - PeopleSoft Financials (Phase I ) 8.9 Implementation Role: AP/PO/ePro/Workflow Functional Consultant Duration: 5 Months (USA) - December 2006 to April 2007 The 'Client PS 8.8 Upgrade' project was proposed to upgrade Client's PeopleSoft Fin/Supply Chain 8.0 to 8.8 SP1 by installing vanilla PeopleSoft Fin/Supply Chain 8.8 SP 1 and re-applying their 8.0 customizations. . This project also included implementations of new PeopleSoft modules, such as eProcurement, Travel & Expense. Client’s bolt-on Application CAR (Capital Appropriation Request) was also migrated to 8.8 SP1 version. It will also include implementation of two new modules that aren't present in current Client's 8.0 Version: eProcurement & Travel & Expense. And, as part of the customizations, Client's Bolt-on Application(s) will also be moved over to the upgraded PeopleSoft 8.8 SP1 version. Responsibilities and Key Deliverables: • • • • • • • Implemented Client’s Approvals & Workflow system (for PO/ePro/AP and CAR systems) • Defined System Integration Approach Model and related technical details 18. Defined and validated approvals configuration Gathered requirements and obtained Sign-off for approvals hierarchy data Validated existing developments/customizations Supported eProcurement integration broker configuration Performed Unit and System testing for external vendor punch-out sites Created System configuration document and configured Project Costing and Travel & Expenses modules Major Insurance Company - PeopleSoft Financials (PC & TE) Implementation Role: AP/PC/T&E Functional Consultant Duration: 5 Months (USA) - August 2006 to December 2007 PeopleSoft Financials Project Costing and Travel & Expenses Implementation is part of Client’s Corporate Systems’ PPMI (Project Portfolio Management Initiative). It also includes implementation of CLARITY for budgeting and forecasting. In current phase, Product assessment (PC, TE) and system configuration are being done. The Business process requirements, fit-gap analysis and functional IBM Global Services 15 specifications documents will soon be approved and signed-off for further progress in the project. The documentation includes the integration strategy, list of interfaces, customizations and configuration decisions. Responsibilities and Key Deliverables: • • • • • • Created fit-gap analysis and gap resolution documents • Created system configuration document and configured Project Costing and Travel & Expenses modules • • • Defined system integration approach model and related technical details Led the configuration and integration Teams Defined data mapping strategy, identifying list of external/legacy systems for data conversion Documented the integration strategy and list of interfaces to be written Designed each interface integration workflow and proposing possible approach model Coordinated with other module and external systems, such as General Ledger, Account Payables, HCM and CLARITY (external software package for forecasting & budgeting) Designed interface workflow model and integration between them Led data analysis, data mapping and creating data conversion scripts process 19. Major Manufacturing Company - PeopleSoft Finance & Sourcing 8.8 Stabilization Role: PO/ePro/AP Techno-Functional Consultant Duration: 11 Months (USA) - October 2005 to August 2006 Soon after the PeopleSoft 8.8 Finance & Sourcing upgrade (October 2005), Client realized that due to enormous customization and missed test cases during the testing phase, there were many business critical issues that should be addressed immediately before they could move forward with Global implementation. Therefore, Client has proposed a project specifically for stabilizing the newly upgraded system. The project was aimed at fixing all the defects entered by the business users and all the data conversion, and other prevailing high-priority issues since Go-Live are resolved as soon as possible. Responsibilities and Key Deliverables: • • Managed onsite stabilization team and managing their respective ClearQuest defects Led the team with the right direction on finding the best possible solution for the business critical IBM Global Services 16 issues • • • • • Prioritized the defects and business critical issues and enhancements • Resolved issues to reduce the number of jobs that error out and reduced the number of business critical issues in several Interfaces 20. Suggested process & quality improvements to the clients Prioritized the defects and business critical issues and enhancements Handled high priority batch performance incidents/enhancements Resolved business critical issues on time in Purchasing, Payables Modules and eProcurement modules Major Manufacturing Company - PeopleSoft Financials 8.8 Implementation Role: Onsite/Offshore Coordinator; PO/ePro Techno-Functional Consultant Duration: 8 Months (USA) - February 2005 to September 2005 As part of the Globalization plan, Client wanted to replace their existing PeopleSoft 7.5 Financials system with the 8.8 version of Financials. Instead of traditional upgrade process, Client decided to do the implementation of delivered 8.8 System. Major time was spent in data mapping/conversion and fit/gap analysis for the interface systems as the current system is not very similar to what PeopleSoft has delivered in 7.52 version (60% of Mainframe and 40% Online PeopleSoft). In addition, the number of interfaces and plant systems that ‘Client PeopleSoft’ interacts with complicated the data conversion and data mapping issue. Responsibilities and Key Deliverables: • Coordinated offshore team to ensure all the test defects entered in ClearQuest are addressed and all the offshore deliverables (Defects & Enhancements) are completed on time and to specifications • Performed fit gap and data analysis, data mapping and sending the results to offshore team and guiding them in data conversion • Analyzed batch jobs and send the results to offshore team for conversion from 7.5 to 8.8 at offshore • Customized the delivered approvals functionality to meet Client needs - Requisitions/Purchase Orders and Voucher approvals • Identified the weak areas of usability and performance and assign team members to have the IBM Global Services 17 problem resolved. • Prioritized the incidents/enhancements for offshore Team and guided them to provide permanent solutions for repetitive problems • Successfully implemented 8.8 Financials with less number of issues in Purchasing, eProcurement modules • Successfully converted the workflow data and implemented the custom approvals system 21. Supply Chain / Manufacturing Company - PeopleSoft 7.5 Financials Production Support Role: Onsite/Offshore Coordinator; PO/ePro Technical Consultant Duration: 25 Months (USA) - January 2003 to January 2005 Production support at Client involves in supporting all the batch jobs that runs hourly, daily, weekly and monthly. The whole financials system has been written in COBOL & JCL and PeopleSoft runs parallel to this mainframe system. Client has more than 100 plants sending Requisitions/PO data in and out every day. There are more than 3000 end-users using this system across different countries. The whole Client PeopleSoft system is divided into two parts: I) Online PeopleSoft ii) Batch PeopleSoft – combined called PEPS – PeopleSoft Enhanced Procurement System. The Batch PeopleSoft is completely homebuilt by Client with hundreds of Mainframe Jobs (using JCL & COBOL). Online PeopleSoft is a window-based application. We support all of these jobs and the ONLINE PeopleSoft (delivered by PeopleSoft Inc) as part of this project. As part of the Production Support, we support Client’s Purchasing & Account Payables (PEPS – PeopleSoft Enhanced Procurement System) system. This involves processing Bank Checks / Vendor (Supplier) Payments / Purchase Order-Voucher Payments and other main transactions from Purchasing to General Ledger modules. All the Purchasing of Client Stock Items happens through this critical system. Responsibilities and Key Deliverables: • • Managed onsite team and coordinating with offshore team • • • • Suggested process improvements to the clients Identified the weak areas of usability and performance and assign team members to have the problem resolved. Logged and maintained the ONCALLs and incidents details Coordinated with offshore team to transfer the knowledge on Client PEPS system Guided offshore team to solve the incidents and enhancements handled by them IBM Global Services 18 • Resolved all the pending high priority incidents and enhancements within the timeframe set by the clients • Established a smoother and more efficient functioning onsite and offshore team 22. Cognizant Travel & Expenses, HCM Implementation and Production Support Projects Role: PeopleSoft Technical Consultant Duration: 19 Months (Offshore) - June 2001 to December 2002 Responsibilities and Key Deliverables: • • • Involved in HCM implementation and several production support and internal projects for Cognizant as a technical analyst in PeopleSoft. Perform production support activities for HRMS and Projects modules of PeopleSoft ERP application. Build several customizations to meet Cognizant’s internal project needs. 23. Anna University, Mining Safety Datawarehouse Project Role: Research Program Analyst Duration: 20 Months (Offshore) - September 1999 to April 2001 Responsibilities and Key Deliverables: • Key Designed and developed a major relational database (RDBMS) for tracking and managing miners health and safety in underground mining. EDUCATION AND CERTIFICATIONS ! ! ! ! ITIL Infrastructure Project Management Project Management Professional (PMP) certification from Project Management Institute (2006). PeopleSoft Financials Consultant certification from Oracle/PeopleSoft Corporation. PeopleSoft Technical Consultant (PeopleTools) certification from PeopleSoft Corporation. ! Bachelors of Engineering from Anna University, Chennai, INDIA. IBM Global Services 19 TECHNOLOGY CAPABILITIES Soft Skills ERP Functional ERP Technical Non-ERP Technical Database Platform Operating System Others ITIL Infrastructure Project Management, PMP Project Management, Team Leadership, Communication and Presentation Skills. Also, Process Architect, Framework Designer Supply Chain Management for PeopleSoft/Oracle, Cloud Managed Services, Infrastructure Change Management, Critical Incident Management, Transition Management, Infrastructure Application Transition services, SAP, Oracle and PeopleSoft infrastructure migrations, implementations and upgrades, PeopleSoft 7.5 through 9.1 Financials Management Solutions (Accounts Payable, Asset Management, Travel & Expenses, Project Costing, General Ledger), Supply Chain Management (eProcurement, Purchasing, Workflow), Grants Management Applications PeopleTools 7.52 through 8.43 (Application Designer, PS/Query, Application Engine, Import Manager), PeopleCode, Application Packages, Workflow, Integration Tools (Business Interlinks, Application Messaging, Component Interface, File Layout), PS/nVision, and Report Books Java, Mainframe Cobol, JCL, CA-7, FileAid, SQR 6.1.2 and Crystal Reports 8 MS SQL Server 2007, Oracle 9i and IBM DB2 8.1 Microsoft Windows, IBM Mainframe OS/390 and Unix Microsoft Project, Visio, Word, Excel, PowerPoint, Access; C, C++, Visual Basic 6, ASP, Java and HTML APPRECIATIONS: 1. Have received several awards and appreciations from both Clients and Employers, including “Associate of the Year”, “Associate of the Month”, “Core Pillar of the Project”, and “Special Thanks Award” and others. 2. Have received 7 University Gold medals for academic excellence and for major/minor projects during the Bachelors Degree in Anna University. 3. Have received several awards and recognition from IBM for being innovative and successful in all of my projects. IBM Global Services 20